We just got back from a full day at the Polynesian Spa. We did the Deluxe Couples Romantic Retreat and it was worth every dollar!!! The facilities were clean and stocked with fresh towels throughout the day. We got there around 10a and took advantage of their breakfast bagel sandwich and coffee deal. The eggs Benedict bagel and cappuccino were great! Next we went right into the massage check in where we spoke to the receptionist and filled out paperwork, received our robes, and tour. We were left to change and enjoy the hot mineral pools before our massage. Both massage therapists were great and made the hour massage fly by. My favorite was finishing with a head massage..I didn't want it to end! after the massage we were brought to their relax lounge for about 5mins and were then led to our private pool session, where we bathed alone for 30mins in our own private mineral soak. After that, we were brought back to main reception and were presented with our included lunches. We both chose the Greek salad with Turkish bread, fresh fruit, and sparkling wine. OMG!!! It was so good and the perfect portions. Lastly, we got to spend as long as we wanted in the mineral pools. These pools are separate from their more family-oriented pools and are more "natural looking." It was an overall great day and I recommend everyone do this when in Rotorua!!! read more

Polynesian Spa - Post massage & private pool, pre sparkling wine & lunch. - Day Spas Near Me - Rotorua, BOP

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What a better way to while away the time with a soak in the lovely surroundings of the Polynesian Spa . I came on a rainy day and was surprised at how many people were thinking the same thing -spa day ! I paid $27 for the adult only pool option but there is plenty to choose from. With lockers available and places to stow your belongings there is plenty of room for everyone. Due to the history of the place there is lots of info about to read . I can't believe that the original priest pool was still in operation up until 2003 and when you see pictures of it you'll see why . I'm saying this because of the overall renovation of the pool area . It's a great place to soak the bones and get warm in winter . read more

Seemed a tad overpriced for what it was, but it was advertised. Was nice in rain and I was prepared for the sulfur smell. I got a facial and I felt like beautician was told to push certain products for purchase. read more

Decent budget experience! Don't come here expecting something super fancy, but for the NZ$50 package, I really enjoyed the 2 or so hours we spent here. Facilities are kept quite clean, and there were plenty of lockers and towels. The pools were also really clean and it was easy to find a quiet spot to sit if you wanted. The view is also not bad on some of the outer pools (though obstructed by vegetation). Unfortunately if you want spa services (eg massage etc) make sure to book ahead bc they were fully booked when we got there in the afternoon. read more

The place draws a lot of crowds and bus tours here - the public pools seemed too crowded for us, so we decided to book a private spa. It actually is one of the cheaper options. You only get the private area for half an hour or so, but this was fine for us, as I don't really like to sit in there for long periods of time. You can pay extra for one with a lake view, but we stuck with a regular one - it is walled in, with an open roof to see the stars. Very nice atmosphere here, and it was well maintained. The little pool itself was very nice and clean, and the water had a good mineral quality to it, very soft and felt great to soak in after a long hiking day. You could really feel the minerals soak in, like the worlds best epsom salt bath. There is also a little shower to wash off with. We also needed to rent towels for a few dollars more since we forgot ours, oh well. We would have bought souvenir towels, but the only towels to purchase at the time were just regular color ones. So, try to remember to bring your own towels, although some packages apparently include them. I would absolutely go again for the private pool. read more

A great wat to finish off a busy holiday in NZ. My wife and I booked in here for a day of relaxation after a busy holiday. She booked a treatment and spa while I just hung out in the 40+ degree (that's centigrade) pools. What a great day. The adults only pools are relaxing, clean and surrounded by trees and flowers. The staff are friendly and helpful and changerooms and locker rooms clean. If you want a massage make sure you book ahead. We just walked in and there was only a facial left for the day. read more

Wow, this was a highlight of my holiday break. Fantastic facilities and mineral pools with lake views to soak in prior to a massage and then time to sit and relax after in peace with a view over the lake. Finally, enjoy a complimentary fruit drink at the cafe. Really recommend this spa. read more

there are 7 mineral hot pools, were you can relax. But you cant swim. You've got a great view and its awesome when the sun comes down. The Relaxarea isn't good. It was loud and cold. The water makes a very soft skin. Shampo and showergel for use its free. read more

The spa is billed as New Zealand's leading international spa, providing a thermal spa experience on the shore of Lake Rotorua. The first thing you will notice when you arrive in Rotorua is the sulphur and funnily enough the spa itself isn't that bad, or perhaps that's because I got use to it?! There are, I think 7 or 9 public mineral pools which vary in temp and levels of sulphur. They are hot/warms so don't think you can go for a swim, the mistake I made. It's fine to put your head into the water and a nice side effect is that the water makes your hair very soft. Setting is lovely, over looking the lake. You see birds feeding off the water's edge. Apparently the level of sulphur in the water varies from one end to the other. It's very reasonable about £7 or 20 New Zealand dollars. We were lucky and it was very quiet when we arrived but about an hour later a coach load of tourists appeared and it got a bit too busy for our liking. Must be hideous in the high season. If you are after a bit of privacy there are private pools you can hire for 30mins slots. There are also a vast selection of treatments you can have. I've only given it 4 stars as it probably isnt very relaxing when very busy. read more

This is a great spot! We rented a car and drove from Auckland and it was a bit of a drive, so if you are doing that, realize that it's going to take longer than Google Maps tells you. Rotorua is a busy tourist area, as well. We went in the winter so we were driving in the dark on the way back. It was not very busy on a Wednesday during the early afternoon time (I think we were there from about 11am-3pm), though you won't be alone in the pool or anything like that. There are 4 lake view pools, so there should be enough room for everyone. We did the adult pools that were a premium package (I forget what it's called) that included towel rental, shower use, access to the conditioner/shampoo, and lockers which is HUGE. There is no other place to keep your stuff aside from a locker. I think it was the best because those pools look very natural and have a great view of the lake. I forget how much that costs but it wasn't listed on the website. We felt that was worth it since you otherwise have to pay to use a towel, shampoo, or basically anything there. I used 2 towels (included with the price we paid) because the mineral water smells like sulfur and especially if you take a shower, you might want a different shower towel. I would not rent a bathing suit! I'm pretty sure lots of people were just paying for the regular adult pool and then just walked over to the lake view pools, though. Some of the people still brought their little kids and got very annoying, specifically with people making out in the pools and grinding each other, little kids running around, and people overall being very loud. I wish someone could ensure people are in the right place and are acting appropriately. There was a kid who just kept screaming bloody murder in the locker room for about 15 minutes. Nobody checked to see if you went into the correct showers, that I could see. If you are taking a shower, definitely bring flip flops. All kinds of people were showering in there and some are more courteous than others. I'm the person who likes to relax at these types of places, so that was bothersome for me. There were plenty of staff members checking the pool temperatures but not doing anything about the crazy guests. The staff was very nice, though, and tried to help us get back to our hotel by giving us very general Google Maps directions. They do have water fountains outside if you don't want to bring water out there. I would not bring a camera out there because it might get wet. There aren't a lot of places to store cameras outside to keep them dry. The smoothies are great in the cafe! The food was also tasty and is typical cafe fare. Ice cream will be ice cream bars or a sorbet. We felt that the spa services were too expensive. They were $99 per half hour of massage or other service so we just stuck with the pool and felt the heat from the water relaxed us enough. You would definitely have to plan far ahead to reserve a service at the spa because you request something and they have to get back with you later about what time you will have your massage, etc. read more

my partner and I chose the Lake Spa on a weeknight during the middle of winter. I'm not sure we could have enjoyed the settings anymore in the pools under the stars. Very helpful and accommodating staff and wonderful rainfall shower with lovely toiletries. Will definitely go again! Experience was ruined a little bit with a loud group of tourists but can't help that too much... read more

Upon arrival this place is almost set up like a doctor's office. If you wish to partake in massage services a receptionist takes you into an office area to wait for what I would call a massage broker. Then the broker goes over different types of packages (starting in the $150 per person range). The spa does offer the gamete of massages, from hot stone to deep tissue. Once you have decided and paid for a massage, they take you on a short tour of the facilities. There is a locker room to place belongings, but definitely bring a bathing suit. While waiting for massage there are three different hot pools to relax in. They recommend starting in the coolest one and moving towards the hottest pool. The setting is beautiful, and the hot pools are naturally gorgeous. That's where the setting stops. The shower area is fine, but not anything amazing. More like a gym shower area. Then the waiting area for massage looks straight out of the 1980's. When I joked with the massage therapist about it she told me that the owners haven't really invested any money into upgrades in years. That's what bothers me. For what they charge I would expect a bit of upgrading over time. I would go again and enjoy the daily pools, but for massage much more affordable options are available elsewhere. read more

Fantastic place and well worth the price you pay to enter. Even might consider sometime just driving down for the day to go in. I know they have special long term prices for locals , too bad not for others around the country and within a few hours drive. Anyway they have several pools available for the public...the family, adult , lake, private ( deluxe which have open lake views and standard which are closed in but have no roof) and priest. We have been into both the deluxe private pool and the adult ones, which vary in temperature. And what can I say, as most would probably agree you do feel real good after getting out. If you have any aches and pains you may just be relieved of them for a while. Prices range from $15 up to $45 depending which spa you use and there are family passes available and also special deals if you wish to go into two spas. Only drawback with the private pools is that you only can use for a maximum of 30 minutes. Outside of the pools the place also has different therapies available including massage and facials, a café and a shop. Anyway like I said worth the cost for at least one visit and a definite must do when in Rotorua!! read more

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Love this place! Massages range in the low $100s to almost $200 per hour, but it was sooooo worth it! They had various types....preggo massage (only if you are past your 1st trimester), facials, body mud packages.....and you get to sit in the natural sulphur pools (at various temperatures) outside (overlooking the beautiful lake) for as long as you want. Loved the beautiful view from the pools...and especially LOVE the way my skin felt after sitting in the pools! I've taken epsom salt baths before at home, but they don't come close to sitting in these pools!! If you are in NZ, don't stay in Auckland...all the BEST places in NZ are at least 2-4 hours SOUTH of Auckland!! And THIS is definitely a place you should stop! read more

Great spa with great views and terrific massage therapies (especially after extensive hiking). Came in the morning and the lake pools were not crowded (they were practically private). Followed with a stress relief massage and it did not disappoint. Women's bath/locker room amenities are basic---shampoo/conditioner/lotion/hairdryers. No slippers/flip flops given, or any other beauty supplies, so come prepared. read more

A beautiful spa indeed! Wonderful way to unwind after a long day of hiking.

Soaking in the mineral pools was very relaxing and a novel thing to do but it was very crowded & the lake pools were a bit pricey. I saw the adult pools over the fence & I feel for half the cost, we should have just done those. If your in Rotarua, I recommend an evening soak to watch the lights over the lake but overall, just wasn't that impressed. read more

A favorite spot for our motel guests. A great way to relax after a day out on the lake fishing or exploring the many mountain bike tracks around Rotorua. read more

Had such a relaxing time at the spa. Stopped by right before the sunset and had the lake view spa. As the night kicked in, got to enjoy a relaxing time under the beautiful sky and stars. The bathroom and lockers were clean! They come w nice smelling shampoo and conditioner and lotion. I would recommending brining an extra set of clothes and water to keep hydrated. read more