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    Polynesian Spa

    4.2 (59 reviews)
    Open 9:00 am - 11:00 pm

    Services - Polynesian Spa

    Group fitness

    Hot springs

    Reflexology massage

    2 More Services

    Swedish massage

    Virtual fitness classes

    Polynesian Spa Photos

    Recommended Reviews - Polynesian Spa

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    Absolutely amazing experience! If you're a couple looking for romantic relaxation I definitely recommend booking the massage, lunch & private bathing package! The pools, massage, & food were all excellent. We have had a few spa experiences in our day & this one was my favorite of all time!

    Private pool
    James S.

    We did the Ultimate Bathing package which includes the Lake View Deluxe Private pool plus access to the Deluxe Lake Spa bathing area. This place was super stinky due to the sulfur but had gorgeous views of the lake and was very relaxing. You should be fine bringing your own swimsuit. No need to rent a swimsuit like at Hells Gate. We also got a free smoothie with our package which was delicious! Glad we made a reservation close to sunset as it was romantic watching from the private pool on our Honeymoon.

    Jay L.

    Ranked as one of the top 5 spas in the world and it did not disappoint. The only difficult part is to time your visit so you avoid all the older folks that may also want to use the facilities. LOL. We were lucky, we came at 12:30pm on a Monday and so the place was virtually deserted save for a few other patrons to the spa. My YEA signed up for a massage so the entrance fee was waived. I, however, just paid the entrance fee for the deluxe spa package which had access to the adults only area. The spa is all about relaxing and recharging yourself. They have about 6 different pools that range from 32 to 40 degrees celsius. The spa area itself is designed beautifully with a lots of lush greenery and it faces out into the lake as well. This includes an alkaline water pool and an acidic mineral pool that is suppose to be helpful for joint pains and other maladies of the sort. The sign says they import the water from a private source so you can't just get it anywhere. I bounced around from each different temperature pool to soak away any aches and pains from all the hiking in our trip. I even grew really addicted to the cold water plunge and then hopping into the acidic mineral pool after. It was pretty invigorating. There were a few Instagrammers out there taking photos but honestly, just take a few and enjoy yourself. I think we were lucky there was only 1 or 2 of those people at a pretty quiet time. I could imagine during peak hours, it can be a lot more annoying. After about 2.5 hours meandering between the different hot pools and just relaxing, we called it a day. Our timing couldn't have been better because as we were exiting the spa, we saw like 60+ senior roll in for their time in the pools. #goodtiming Overall, I would highly recommend making a visit here. The entrance fee is reasonable and you can stay as long as you want.

    On the shore of Lake Rotorua
    Mr Kitty K.

    Visited Polynesian Spa twice during my 3 days in Rotorua. It took me a while to figure out the lay of the land so to speak. I had a 20% coupon which I could use for adult pools or family pools (I chose adult) there was one large pool and several smaller. I assume temp differed by pool, the pools were fine but locker room and the experience was basic, no frills. Admission is about $29 NZD. We were given a 20% coupon by our hotel (not valid for Spa services). I have heard stories of the place being overrun with tour groups, but that was not my experience, of course I was there in the middle of winter. Second visit spent time in Lake Spa followed by a wonderful one hour de-stress muscle massage. Access to Lake Spa without a treatment is $48. Cost for a one hour massage, unlimited time in the Lake Spa and unlimited time to relax in the spa relaxation area (wtih tea/water) and a coupon for a free smoothie/juice drink $179 NZD (approx $132 USD) and no tip expected. The Lake Spa experience entitles you to the relaxation lounge, shampoo, towels, hair dryers and lockers. Definitely a step up from my experience at adult pools. I did not see plastic bags for wet swimsuits, so bring one (or maybe I missed it). And by the way, this is NOT clothing optional, all public areas are co-ed...take note German people. My massage therapist was a capable young Indian woman named Khushboo, she was very good. At the end of the massage you are given a coupon for a free juice drink at the cafe. I believe you also are entitled to a discount in the gift shop with your spa receipt.

    Deluxe private pool view
    Lillian C.

    Amazing geothermal spa in Rotorua, New Zealand that overlooks a beautiful lake. They sell all sorts of skincare here as well, and I highly recommend their mud masks. My friend and I chose to do the private deluxe pool for 30 minutes for NZD $29. So beautiful!! We unfortunately went on a rainy day, so the skies weren't nearly clear. But it was still beautiful nonetheless. We also bought access to the adult pools for NZD $29 afterwards, which is for an unlimited amount of time. This was such a wonderful spa experience with geothermal pools, and I definitely recommend it. The view cannot be beat. They also have a smoothie bar and cafe area in the front lobby of the spa. Just be sure to stay hydrated while you're in and out of the pools!

    One of the private spas. Minimum of 2 people. $29 nzd a person.
    Caroline L.

    A very relaxing place. Was debating over the public spas or the private ones and was glad we choose the private spa. While walking to the private spa we passed by a few of the public pool areas and it was just a bunch of men hanging out in the pool. I definitely would not have been comfortable there. The private spa had such a beautiful and picturesque view. There is a private shower and you change in the room as well. The water was nice and warm. The private spa required a minimum of 2 people and cost $29 nzd a person for half an hour. Half an hour was enough for us and even then we had to come out of the water to cool off at times. Did not give it 5 stars because the water was not the cleanest. We saw particles floating around which was not pleasant.

    Private room views!
    Jina S.

    My husband and I got the combination of deluxe lake spa and private room. This facility is super clean and the staffers are all friendly. Thank goodness we decided to get this package deal and had some time to spend in the private room with a view. Once we got to the geothermal lake spa area with others who also opted for this, it was a bit noisy. Lots of Asian tourists taking a shit ton of photos and talking loudly, especially when there were signs to keep the noise to a minimum. Other than that, the pools were so nice and invigorating. We enjoyed relaxing in the different alkaline pools, and the acidic one as well.

    Entrance
    Chelsea M.

    The best feeling ever. I was skeptical at first as it was sunny but gave it a go and was pleasantly surprised. I managed to also get into the 41° pool and found it so relaxing. Having been dealing lower back problems for a bit, it did wonders on my bones. I felt very refreshed afterwards.

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    Beautiful location, lovely shop for fun buys, cafe w wine a most important the various spa are lovely

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    Page 1 of 2

    Review Highlights - Polynesian Spa

    The pools overlook Lake Rotorua, so you can certainly smell the aroma of this part of NZ, Sulfur.

    Mentioned in 4 reviews

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    Novotel Rotorua Lakeside - Two queen sized beds room 203

    Novotel Rotorua Lakeside

    3.1(8 reviews)
    0.9 km

    Booked here based on locals (Kiwis in the area) recommendations…read more The good: it looks and feels like an American hotel. Comfortable beds, centrally located with heaps of restaurants all within walking distance, a gym, and checkout is 11am, whereas most places checkout is 10am. Beautiful lobby, friendly staff, clean rooms. The cost is fair for similar 4-star hotels nearby. Parking is free. The bad: this place smells horrendous! It reminds us of sewage. The pool looks pretty, but does not look clean. Especially the many hot tubs. We spotted several cockroaches (and they were bigger than what we are used to seeing back home) in the back hallway near the pool. We saw mold in the bathroom in our room too. For the location, comfortable beds, and feeling like "home away from home" I'd book here again!

    The outside and the lobby looked fine, but once inside our room we were transported to a budget…read moremotel that didn't look like it had been updated or cleaned since the 1980s. Filthy and worn carpet, dated and worn bathroom with a thin plastic shower curtain and the toilet crammed behind a door that seemed to be made of paper mache and didn't latch, zero overhead lights in the main room (only a dim lamp on each nightstand). We never let our feet touch the floor and checked out after the first night (2 days early), booked a short distance away at the Millennium, which was very nice.

    Photos
    Novotel Rotorua Lakeside - Candles in the lobby which was a good touch.

    Candles in the lobby which was a good touch.

    Novotel Rotorua Lakeside - Lake-view rooms from the second floor.

    Lake-view rooms from the second floor.

    Novotel Rotorua Lakeside - Mold on the toilet paper handle in our room

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    Mold on the toilet paper handle in our room

    City Lights Boutique Lodge - The Agave Americanus flowers!

    City Lights Boutique Lodge

    5.0(1 review)
    5.2 km

    Not only is the City Lights Boutique Lodge situated at a perfect place with a beautiful view of…read moreRotorua - complete with lake, city and the occasional geyser. But the hosts, Angie and Leigh are also extremely welcoming, friendly and caring, providing a lot of tips on what to do in the area. We couldn't have asked for any better service during our unfortunately quite short stay. The Lodge itself is stylish, modern and clean on the outside and inside. Our room - Kiwi - had just the perfect size and amenities. Breakfast was also excellent, with plenty of nice things to choose from. As a bonus, some comic relief is provided by the very cute Alpacas, and a quite charming cat, Oscar. Really the only downside was the shortness of our stay, just one night. We certainly have to fix that next time we visit Rotorua, and the City Lights Boutique Lodge.

    From the owner: B&B guests can relax in the large lounge which has air conditioning or a real fire for the colder…read moremonths or warm up in the sauna. Our self catering cottage and apartment both have air conditioning, garden and BBQ. B&B guests can enjoy a buffet style continental breakfast which features homemade muesli, yoghurts, fresh fruit and preserves and more! We offer free WiFi throughout the property and there is a large outdoor seating area, with a BBQ and hot tub, where guests can relax. We welcome the chance to help you make the most from your trip - bookings can be made by your hosts on request. We are here to assist you and help you make the most of your time in our beautiful city. We also have six pet alpacas and Oscar the cat - all guest friendly and love meeting new people!

    Photos
    City Lights Boutique Lodge
    City Lights Boutique Lodge - City Lights view of the geysers

    City Lights view of the geysers

    City Lights Boutique Lodge - Oscar the cat

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    Oscar the cat

    Four Canoes Hotel

    Four Canoes Hotel

    5.0(1 review)
    1.0 km
    $

    Stayed here on a Friday and Saturday night for a running event happening in Rotorua. The place is…read moreeasy to find with large signage along the road. The complex appears to be a hotel/motel which has been converted into a hostel. The staff were super friendly on check in and throughout the stay, and the front desk lady took the time to walk us around to show us the property. The hostel has a large kitchen with a number of new hotplates and ovens, and large stainless steel benchspaces for preparing meals, however could do well to have some larger commercial style refrigerators. Found there were enough utensils for our use, however it could be somewhat limited in the availability of pots and pans when busy. There is a large TV room with lots of lounge seating and a huge LCD television with SKY tv box, DVD's available from reception, and you could plug in a hard drive using the USB port to watch your own movies. We stayed in a 8 bed dorm which we had to ourselves the first night, and shared with 3 others on the second night. Each of the dorm rooms has their own ensuite bathroom which is cool. The shower was adequate and there was also a hairdryer fitted to the wall. The beds are probably the best I've ever slept in at a hostel, and much better than many hotels I've stayed at. I had the best sleep here thanks to these beds! They are also made when you arrive, which is awesome - you can just rock in and rack out if you want. Also they don't allow anyone to check in to occupied rooms after 10pm so you won't be disturbed late at night by late arrivals. The pools are great - there is a one is cold, one is warm, and a smaller one is filled with mineral water which felt awesome on the skin. They also have free wifi, you collect a code from reception which gives you 4 hours of access (which became a little tedious having to enter codes every now and then - but it worked and was pretty fast). Great hostel, good sleep quality, plenty of space, pools, large kitchen, awesome TV room, friendly staff. What more could you want? Its only a short walk from town. If I'm back in Rotorua I'd definitely stay here again!

    Pure Cruise New Zealand - Pure Cruise New Zealand offer luxury eco tours on Lake Rotoiti, Rotorua. http://www.purecruise.co.nz/

    Pure Cruise New Zealand

    5.0(2 reviews)
    11.8 km

    I loved my Pure Cruise experience in Rotorua, New Zealand! Matt Horder and the rest of the crew…read morewere so delightful. I did this yesterday. It was offered as a tour excursion by Royal Caribbean. We took the catamaran on Lake Rotoiti and stopped at the Rotoiti Hot Pools. The catamaran was in perfect condition. I immediately wanted to sit on the net in the front..get this--they have bean bags to sit on and blankets as well! We were gliding on Lake Rotoiti and the weather was amazing this day. The hot pools were nice and well-maintained with changing areas and bathrooms. I didn't see any extra staff there. For a medium-sized group from a cruise ship, there were enough pools to lounge in ranging from cool to medium-hot to very hot. There's also a small water slide! On our way back to the resort, we had gourmet sandwiches. There's also coffee and tea. You have to pay for other drinks. I am juice lover and it would have been nice if the cruise offered some complimentary sugar drinks..I mean apple juice or lemonade. Hey man-I'm spoiled by the cruise! By the way, we had four At Sea days from a stop in Melbourne, Australia all the way to Tauranga, New Zealand. This was not in the original plan as we were going to go to South New Zealand. BUT...this excursion was worth it!

    Wonderful excursion!! Staff wonderful, yacht beautiful, great lunch!! Such a worthwhile…read moreexcursion. Would highly recommend to everyone!!

    Photos
    Pure Cruise New Zealand - Fishing trips on Lake Rotoiti, Rotorua New Zealand. http://www.purecruise.co.nz/

    Fishing trips on Lake Rotoiti, Rotorua New Zealand. http://www.purecruise.co.nz/

    Pure Cruise New Zealand
    Pure Cruise New Zealand

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    Polynesian Spa - spas - Updated May 2026

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