Cancel

    Open app

    Search

    Polynesian Resort

    2.7 (120 reviews)
    ModerateHotels
    Open Open 24 hours

    Services - Polynesian Resort

    Hotels

    Polynesian Resort Photos

    You might also consider

    Recommended Reviews - Polynesian Resort

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Coffee Maker underneath
    Emily C.

    Honestly, we purchased our stay through Expedia and the reviews on that website showed around 4 stars. It is a pet friendly hotel, so I naturally didn't expect the most clean rooms but we were very disappointed in almost everything there. I don't know why they call it a Resort... but the best thing about this place is that there is a restaurant right beside it that's really good and actually looks like a nice place to eat. They were nice enough to allow us to have our first dog in there for free (closer to a rat size dog), but we had a feeling the staff was annoyed with that. The pool and hot tub is opened until midnight for adults, but when we arrived downstairs, they had already closed it due to it being filthy with dead skin and etc. That's great they closed it - but what in the world kind of pool is back there that it's that filthy ? Let's get to the best part. The MOLD. Bathroom doesn't have proper ventilation, so mold is growing. We also do not think that the coffee maker was cleaned properly - because when we drank the coffee we tasted a bitter/moldy taste that we quickly dumped out. And to top it all off, 4 of us had sore throats and were sick for a few days after our stay. We are assuming due to mold and dirtiness of hotel.

    Tiny tv in living room
    Carley A.

    We booked a last minute stay here, and was upgraded to a one bedroom king suite because they double booked. Score! Check in was easy, the kitschy resort decor is entertaining. We didn't have high expectations, since it's a 2 star hotel. The room was pretty clean though, and it had all the basics that we needed. It felt like. Sing at my grandparents condo in Lake Chelan. It's outdated, but has all tbt minimum items you would need. My only big issue is that it looks like the kitchen ceiling had mold and had black spots. Definitely wish that that at least would be updated. If you stay there, I recommend bringing your own creamer for the coffee. The powder one in the room was terrible. The toilet paper is really stiff also. For a last minute weekend away, it did the trick though for 2 nights. Nicer than I thought it would be.

    Dirt and sand on the spare pillows.

    When I arrive at any hotel, the first thing I check is the bed, with a flashlight, to look for bed bugs. This time, I was greeted with what were very obviously USED SHEETS. There were head hairs, body hairs, and sand, and the sheets on both beds were wrinkled from a body that had clearly slept there. There was even a butt indent. The spare pillows in the closet were also used, and absolutely covered with sand and dirt. The rug was beyond filthy and stained. Truly revolting. There were crumbs and pieces of chips all over the floor and rug, so it hadn't even been VACUUMED. They couldn't even do that much. There was also food debris and chips in the couch and hide-a-bed. There was also a clump of hair on the hide-a-bed blanket. The toilet was disgusting. The side of the fridge was absolutely covered with brown splotches of whose knows what. There were splotchy brown stains on the kitchen floor, so it hadn't been mopped. I called the front desk to complain, and they sent someone over. They were "surprised" that the room hadn't been cleaned. They mumbled something about how they were going to have had the carpets cleaned "today" but the room had been occupied until now so they couldn't. I won't go into all the details but they eventually switched us into a different room; however, the entire ordeal and the waiting around and the switching of rooms took at least 2-1/2 extra hours, which was 2-1/2 hours less vacation we had, on our first day there. We didn't really get settled in until after 6:30 p.m. The new room they moved us to had hardwood floors, which was better than the absolutely manky carpet in the other room, but I saw that those had not been swept or mopped either, as there was more food debris and junk all over. The bathroom floor and base molding, and bathroom cabinets, were just grotesque, although this can be chalked up to "wear and tear." (About time they repaired and repainted, then, huh?) It was just foul. At the end of our vacation, upon checking out, there was a very unpleasant front desk woman whose name I believe was Diania. I was asking a question about the man I thought was the manager, but I couldn't remember his name and I said it was "something like Josh." She stared at me silently. Seriously just stared at me. I asked again what the manager's name was, and she said that the MANAGER (placing sarcastic emphasis on the word manager) was a woman named so and so. I said "ok, then, no, I guess he wasn't the manager. He's the guy who was here in the afternoons and evenings all the time." I asked Diania, "Can you just tell me the possible name of the guy that works here and I'll tell you if that's the one I'm talking about?" She literally did not speak to me, and just stared at me with this bizarre snide expression and gave me this slow shrug and as if to say "sorry that's classified information." I was absolutely baffled by this behavior. I asked her again what his name was, and she once again repeated, being intentionally obtuse, that the MANAGER was a woman named so and so. I said "You can't tell me the guy's name?" And she stared at me again with these big blank eyes, silent, and simply shrugged. Not as if she didn't know what his name was, as if she literally WOULDN'T TELL ME. I said "I can describe him but it won't be very polite." She gave me a blank stare. I said "ok, he's a chubby guy, bald, glasses." She said "yes that's Josh." Why she treated it like top secret I don't know. But she gave me the dumbest deer in the headlights look and had just literally refused to tell me. Truly bizarre. Anyway, I'm glad we brought Lysol spray and Clorox wipes, because we cleaned that place top to bottom, except for the extreme shabbiness that we could not fix. (Us cleaning our room took another half hour of our time.) They should pay me instead of their cleaning staff, who like to reuse sheets and blankets and pillows and literally not clean anything, just giving it a once over with their eyeballs, thinking "this is good enough, they'll never know." The whole thing was a s***show, but to reuse guest bedding is truly the lowest of the low. Despicable. It looks like not all my photos are posting, so I guess you'll have to miss out on the one showing a clump of hair on the blanket, and others.

    Mold in the bathroom
    Nikolai N.

    They ruined our anniversary trip to Ocean Shores! We got to the hotel around 1am and checked in. Within 20 minutes we were too mortified to stay the night. The room was filthy and the bathroom was covered in black mold! There was a funky smell, the kitchen was dirty, the floor had food scraps on it. The carpets looked like they had never been cleaned in a decade and had stains everywhere. We called the front desk and they said the best they can do is have someone come in the next day to clean. We asked if they had any other rooms available and they said no, even though online it said they did. The room was just utterly revolting and we did not want to stay in this health hazard. Thankfully we found a much nicer place to stay the night but there was nothing else available the next night that would accommodate our dog. Due to this we had to leave our anniversary trip early and head home the next day. The supervisor said they will refund us and I hope they keep their word!

    See all

    3 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jenn T.
    223
    61
    116

    1 day ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    23 hours ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 months ago

    Helpful 11
    Thanks 7
    Love this 10
    Oh no 4

    10 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1
    Photo of P R.
    1
    122
    35

    1 year ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 3
    Thanks 0
    Love this 1
    Oh no 1
    Photo of Carley A.
    229
    18
    12

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Ann was very nice at check in and handled everything very professionally. Great location. Pet friendly

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    7 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Cori L.
    37
    15
    10

    3 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 1

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Sarah L.
    175
    136
    32

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Thank you for all your kindness and hospitality. Your staff made our 1st anniversary a memorable one. Thank you Sara for all your help!

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    6 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jim H.
    0
    63
    4

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ryan S.
    137
    14
    2

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Coupon K.
    0
    105
    10

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of DJ K.
    50
    110
    12

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Pam M.
    40
    18
    2

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 3

    Ask the Community - Polynesian Resort

    Review Highlights - Polynesian Resort

    We've been coming to Ocean Shores about once a year for 15 years and this is the first time we've stayed here.

    Mentioned in 17 reviews

    Read more highlights

    Verify this business for free

    People searched for Hotels 648 times last month within 15 miles of this business.

    Verify this business

    Canterbury Inn - DVD rentals

    Canterbury Inn

    (128 reviews)

    $$

    Again, we had a great had a great stay. Perfect size in room in 301 for the 6 of us. The kids 10…read moreand 12 still loved the indoor pool and met some friends. The staff were great also and cheerful. Hat's off to the night worker. Came down for something at 4:30 AM and asked if I wanted coffee as well. Just a couple of points of improvement. Water a couple of times wasn't hot in the shower. Also, I felt there were too many rules - a little more slack would be great. (e.g. no late checkouts and a charge if not out on time) Great weather for us too for beginning of April. The Jetty point is a great place to check out at low tide. Check out videos of the Sparlings (birds) back and forth with the waves. Thanks for the nice stay.

    We loved our time spent at the Canterbury for a 3 night getaway…read more The price is incomparable to any other place we've stayed in Ocean Shores over the past 19 years. Why did we not stay here sooner? From now on Canterbury Inn will be our GO TO place for future stays. We had a studio on the 3rd floor at a very reasonable winter rate. The room was spectacular, as nice as any stateroom we've had on our 6 cruises on Holland America; so naturally we were very comfortable. The room had everything we would need and more; clean and comfortable. Don't even get me started on how comfortable the bed is. I could have spent my entire getaway in that bed had it not been for the beautiful weather. Every staff member I met was friendly and helpful. There is a smoking area in the front and rear of the building. Dogs are allowed, but we didn't bring ours on this trip. I cannot say enough how fabulous this place is. Thank you Canterbury staff for a wonderful stay and we'll see you again soon. :) Beverly S Petterson

    Tidal House

    Tidal House

    (6 reviews)

    I stayed at the Tidal House for one night while visiting Ocean Shores for my birthday. Overall, the…read morestay was just okay. The atmosphere had a subtle coziness, but the Airbnb photos made it look much more updated, renovated, and inviting than it actually was. When we arrived, it was clear the chalet was dated. For the price per night, we expected more. Right away we noticed cobwebs on the walls and ceilings, heavy dust throughout, and even dust bunnies under the main bed. The fridge was also incredibly loud--sounding like a jet engine switching on and off all night. Other issues stood out: * Towels were limited, and the ones provided had hair in them. * The bathroom faucet's water pressure sprayed everywhere, forcing us to use our already-limited towels just to clean up. * The blinds couldn't be pulled open because of old, crusted bird droppings on the outside. We understand this is the ocean, but these clearly hadn't been cleaned in a long time. * The mattresses were by far the most uncomfortable I've ever slept on--making it difficult to get any real rest. What made things more frustrating was their very strict check-in and check-out policy, which they explained was due to their cleaning crew's schedule. Normally, that would make sense, but given the lack of cleanliness we experienced, it made their "no exceptions" stance confusing. That being said, I did appreciate a few things. They were upfront in the listing about the steps leading up to the second floor, and they weren't exaggerating--they really are steep, so it was good to know ahead of time. I also appreciated some of the amenities inside the chalet, which made parts of the stay more comfortable. The chalet itself has good bones and could be a great place with better upkeep--thorough cleaning, fresher linens, updated mattresses, and a little extra care inside and out. As it stands, though, it doesn't live up to its price point. I'd be hesitant to recommend this spot without those updates and at this point would suggest checking out other options in Ocean Shores first.

    Nice location by the beach where you can either drive 1 minute to or walk to. Was able to order…read moreDoorDash from the house. If you stay during the week expect yard work which is loud and you won't be able to sleep in. Might need air conditioner in heat if summer.

    BayVue

    BayVue

    (198 reviews)

    $$

    We arrived and checked in however there was a small issue with our room. Front desk was very…read moreaccommodating and was able to fix the issue the next day. Our suite was really nice and had a great view; hotel also was very nice. Breakfast had a lot of choices and was good. The staff was always pleasant and friendly. Jamie was helpful upon check out and nice to talk to every time we went in and out of the lobby. Thank You, The Longs from Everett.

    The only reason for a decent score is the fact that when we arrived and complained about our room…read more(it had a really weird smell) they ended up giving us a larger room. But we did it through a third party and were way over charged in the first place, so we basically got the room we paid for anyways. But again they didn't haven't to so 3 stars. The second reason would be the breakfast staff never once stopped moving. They continually refreshed the breakfast area when anything was out. We never had to wait long for a refill, and we never went without something just because we got there later. Really appreciated that! But the pool light kept popping out and so it felt unsafe for the kids to swim. That was a major bummer. But on a good end, the pool was super warm and the hot tub was almost too hot! Which I can appreciate. Overall the lobby was nice but the halls and rooms were just a little dirty. Everything felt a little stick and the carpet was just kind of yucky. The elevator hasn't been inspected in a while (literally their inspection is past due on the form in the elevator) so just a little run down in general. Staff rarely seemed happy or greeting. Even when we called down they sounded annoyed to be bothered. We probably won't stay again, but it could have been worse too haha.

    Pacific Sunrise Inn & Suites - Another one of our King suites

    Pacific Sunrise Inn & Suites

    (3 reviews)

    I was looking for a hotel near Ocean Shores to celebrate my boyfriend and I's dog's adoptaversary…read moreand his and I's six year anniversary. Pacific Sunrise Inn & Suites seemed like a great spot and was offering a great deal for a weekend that worked for us. We arrived close to 10 minutes before their check in time and were told that our room was ready for us as we were exhausted from a three hour drive. At the front desk, they do have some chocolate mints for humans and milk bone treats for pets to enjoy. They do have a pet fee per pet but it was fair pricing as they have a pretty simple pet policy. I also appreciate that they are a completely non-smoking spot. The staff there were very professional and pleasant to speak with and they were more than happy to ensure our stay went perfectly. As we entered our room, we were content with the cleanliness of our room and the different amenities. The TV was a little strange to use but after we figured it out, there was no issues. There was a microwave, mini fridge, and a coffee maker which was nice. They also do provide small pastries and coffee from 7:30 to 9am. We did not get to check out the pool unfortunately as we only stayed for one night but we do recommend and hope to stay here whenever we decide to come back to Ocean Shores!

    Really should get a permanent sign put on the front of the building rather than that tattered…read moreplastic banner hanging over the sign at the entrance. It's practically shredded & you can barely read it. Took over an hour to get the tv working & when I asked for help at the front desk I was told "none of them work right. It's a known problem." I finally managed to switch the HDMI cable to another port to get something. When I went down to the hot tub the first guest I encountered asked me if my tv worked! I said "nope! It's a known problem!" The jets on the hot tub also didn't work, so we were just sitting in a bath tub basically. There's a Keurig in the room, but you only get one coffee pod to share. I went to ask for another tiny bar of soap since we used ours up, but they were out. They were also out of shampoo, so we had to use the shower gel for everything. The shower curtain is hung so that it barely touches the top of the tub, so water runs all over the floor when you shower. You can tell this has been an ongoing problem because the door jam is completely rusted. When I went to ask for more towels do soak up all the water on the floor, there were two other guests complaining about the same issue in their rooms. Seems like that would be an easy enough fix that could save some major repairs later..... The cherry on top was finding someone's vape pen in my bed.!!!! Hoping it belonged to the housekeeper who changed my sheets?! It was between the comforter & the duvet so that's what I'm telling myself..... that was a first for me.

    Collins Inn & Seaside Cottages - Mold!

    Collins Inn & Seaside Cottages

    (81 reviews)

    $$$

    The better half and I just got off a huge work project and with about a hour of research, we…read moredecided to go to the Collins Inn after researching on Expedia. First time staying at an Inn/AirBNB type place. At first, it felt strange to let ourselves into this big beautiful house and to be the only ones there. But the better half grew up going to Inns and Bed and Breakfast type places and she was all in. NICE. That is the main word I would use to sum up The Collins. Especially with how well they took care of us for our anniversary. Every little detail was thought out and taken care of. The lady who was working there while we were there could not have been better. Super nice and attentive. WE LOVED THE COLLINS. I have been going to Ocean Shores my entire life but always stayed on the main hotel strip. The Collins is on the backside of Ocean Shores and very secluded from the tourist-y parts of the town. The house is gorgeous. A huge house with so many different things in it to do right across the street from the beach. The Collins has that beautiful, awesome Ocean Shores beach aesthetic while also being a very upscale, beautiful inn. My favorite thing about The Collins [aside from the hot tub] is just how well thought out everything is. From the all day snacks and breakfast. To every little touch they add. The people who created and run The Collins are obviously big fans of this type of Inn and really worked hard to create their ultimate image of it. And you can feel that in every little detail of The Collins experience. We also liked the french toast, Starbucks egg bites and all of the things they give you for breakfast here. The pastries were my favorite but we liked everything. We were also incredibly impressed at our room fridge having some nice juice and snacky type options. The better half and I loved this experience. We had such a nice time here. The hot tub, the wine, the chocolates, the kick ass shower, the nice breakfast and snacks. If you're looking for a great experience with your special person, it's hard to think of a better option than The Collins. I've stayed in pretty much every hotel in Ocean Shores and The Collins is definitely at the top of the list if you want a nice, beautiful, relaxing, memorable experience for you and your special person.

    We were greeted with home made cookies! (one for each person in our party) Lovely cottage, big…read moreenough for 6 people to sleep with a king bed upstairs, 2 twin beds, and a queen downstairs. Huge kitchen and comfy living room. Happy they had AC when it was warm! Pet friendly, toddler friendly - but no bath tub in the cabin. We happily cooked dinner and breakfast here and the Inn has snacks/drinks to buy as well with an honor system. Walking distance from Damon Point to hunt for agates, and a short drive from town. Thanks for the stay!

    Polynesian Resort - hotels - Updated May 2026

    Loading...
    Loading...
    Loading...