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    Poly’s cleaning

    5.0 (1 review)
    Closed 8:00 am - 4:30 pm
    Updated 3 months ago

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    4 months ago

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    Merry Maids

    Merry Maids

    (15 reviews)

    So I finally requested service, I requested no more than two people at a time. Snap, crackle and…read morepop +1/2 showed up immediately starting I guess complaining in another language. I showed one lady the cleaned sheets and how I like them on my mattress. " I only do top sheets " in my mind I'm like " WTF LADY s?!&@". Anything else I asked her, she looked at me like a deer in headlights . Some serious communication training lacking in this department. Then to make matters worse, the manager called... long story short, I didn't get cleaned yesterday. *WARNING BAIT AND SWITCH. Their advertisement DOES NOT MATCH THE EFFORT. The quality of the office does not match the work. I would not recommend, even though I was really looking forward to it. *This service would be perfect if you had a summer home that everything was left in its place, but had an inch of dust. *I was offered one price, and a month later it was almost triple the price. That was my first turn off. I finally got the price I originally wanted was offered. Evelyn a manager in the office was trying to be impressive with her saleswoman skills and over charge at the get-go. Then the back and forth with the "Manager/owner" I like to promote locally, but I also like fair pricing. I shouldn't have to put my foot down, just two ladies coming to an agreement. This is not the Merry maids I remember, look elsewhere.

    This review is for Stef at the Worcester branch…read more She has been the cleaner of the St. Anthony Resort for a while know. I call her my favorite lady. Stef cleans methods are the same as what I would do, if I was doing it myself. She takes her time and gets the job done right the first time. Over the years, I have had many different cleaners from different cleaning companies, however, Stef does not even rate near the others, she gets an A+ in my eyes. If I have a special request, dust under the bureaus as you can see the dust from the other side of the room, I have never seen dust again. My dad made my kitchen table, she knows how special it is and she takes the extra few minutes to make sure it shines every time she is at the house. I could go on and on, as she is the best. Anyone that wants the job done right the first time, ask for Stef.

    Ed Storck Cleaning Services - ED Storck Cleaning

    Ed Storck Cleaning Services

    (36 reviews)

    I've been redoing my parent's house, and I finally got the house in good enough shape for a major…read morecleaning. Edilene came over for a quote, and we discussed waxing my newfound (under carpet for 50 years!) hardwood floors. On the agreed upon day, Edilene's crew came over. They cleaned everything top to bottom, and waxed all my hardwood floors. The old kitchen floor looked so good my uncle thought we had gotten a new floor! The hardwoods looked spectacular - I didn't even have to sand them! The ancient linoleum in my bathrooms GLEAMED! You can see your reflection in the floors for Pete's sake. We were very happy with the end result. We hired them for a biweekly cleaning. They are top notch!!

    I had a mixed experience with Ed Storck Cleaning Services based in Malden, Mass., but serving…read moreNewton. Edilene's team of 2 women did some things very well as part of their deep cleaning, and they did one careless thing that damaged a family heirloom. The team did an amazing job on our kitchen floor. I hadn't thought it was possible to get it to look as good as it did after they finished. The team generally did a good job on other things, so I gave both cleaners a cash tip when they left. However, the team's carelessness damaged--and they hid the damage to--a vintage table that my late mother had refinished for me. After the team left, I removed a mat that the cleaners had placed in a new spot. Underneath, I found a whitish stain in the shape of the bottom of a cleaning-supply bottle. I told Edilene on June 7. She sent her cleaners over to try to fix it by applying Orange-Glo to it, but that did not fix it. Then, she offered to have her brother come over to sand and paint it. However, the table actually needs to be stained by a professional. I contacted Edilene's insurance company. The person there told me that her company is not covered for damage done during the course of its work. I then contacted a furniture restorer with a photograph for an estimate of the cost to fix the table. On June 20, I contacted Edilene with the furniture restorer's estimate to see if she would pay for the fix. On July 1, she said she would pay me to have the damage fixed. As of July 22, she had not paid me despite my repeated text message exchanges with her.

    Poly’s cleaning - homecleaning - Updated May 2026

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