My boss told me flights from Guatemala used to always smell like fried chicken because of people bringing Pollo Campero to family in the states. After hearing that, I knew I had to try it. And it did not disappoint. The chicken is much different and way better than at other fried chicken places. The spice profile is really good. And the sides are unique and also very good. It is a little pricey for fast food but it is better quality than fast food. And there are little details like nice plates and real silverware that add a nice touch of sophistication. read more

When I spotted Pollo Campero while visiting my mom, I had to stop my family loves this place, and this location did not disappoint! The plantains and yucca fries were so yummy, and the fried chicken was incredibly flavorful and delicious. We ordered through the drive‑thru, and although they forgot our dessert at first, they were quick and friendly when we went back to pick it up. Great customer service overall. This spot is officially on my list of must‑haves whenever I'm in LA. So good! read more

Pollo Campero - Chicken Shop Near Me - Los Angeles, California

Absolutely everything was wrong with the experience that I just had here today. There were a total of three employees on the job working. However, he would never know it. When I walked into the restaurant, there was no greeting or anybody to say hello. Two out of the three staff members were way back there behind the scenes, taking drive-through to go orders only. There was another person who was closer to the cashier area at the front of the store. However, at some point before I was able to replace my order, they walked out of the store. I have no idea where they went. I did not see them return at all. I have no idea what happened. I stood there, patiently waiting. My order was never taken. I was never even acknowledged. So, unfortunately, I have nothing to say about their food or any of what they could be fondly known for. The parking lot was pretty empty. Now I know it's because the only cars in the lot were those of the employees. Looking around the restaurant, considering dining in with my family, we noticed that there were a few tables that have been left cleaned. Trays and food were left on tables. They were not being sanitized or cleaned by anybody. I guess customers feel like the restaurants should clean up after them. This was not a good experience at all. I even walked out after the one person who was in the front of the restaurant supposedly taking orders and asked them what was going on. I received no answer. I explained to them that there was nobody here even taking orders. They had no response for me. This was an absolutely terrible experience. I will not ever die in here nor will I suggest this restaurant to anybody. This particular restaurant chain is one that has become pretty popular, at least I would say so. I don't exactly know what for. And unfortunately, I will not be able to share that with you. read more

Yummmmmm!!!! My first time eating Pollo Campero, but not my last! Ordering was easy. Hubby picked up fried chicken, plantains, rice, Cole slaw and dinner rolls. The chicken was crispy and juicy and the plantains were fire! The dinner roll was soft and dense. I don't eat Cole slaw, so I can't speak on that. However, my family ate it all up. We had a great takeout experience! Looking forward to actually stepping inside. read more

This location is being developed and will go live end of August. All new, shiny, fresh, snazzy appliances and equipment! read more

Pollo Campero - New Build - Chicken Shop Near Me - Los Angeles, California

So glad to have Pollo Campero in the neighborhood! Wife and I stopped by and picked up the 8 piece family meal. We did half fried, half grilled. It came with 2 sides, so we did beans and rice. This was about $35. We also added 3 empanadas for an extra $3! So worth it! They were bigger than we expected and the filling was soooo good! Everything was perfectly seasoned and the flavor was bomb! read more

Pollo Campero - 8 Piece Family Meal with 3 Empanadas - Chicken Shop Near Me - Los Angeles, California

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The quality of the food is very low. You ask for a grilled chicken and you receiving something that was grilled but I don't know when it was grilled. definitely not on the spot. They have a lot to learn from El Pollo Loco. read more

The manager named Jessica gave me a solution to a problem she was kind and polite the truth would come back for her service 5 stars for her read more

Pollo Campero - THANKS FOR AMAZING SERVICE - Chicken Shop Near Me - Los Angeles, California

FOOD POISONING. RAW CHICKEN. I'm surprised no one is talking about the poisoning this place is causing among their customers. I've come here 3 times in the last few months, and every single time the chicken was RAW. I had to bake it. My mother got food poisoning on 2/17, apparently multiple people were poisoned. In addition, I waited 2 hrs for a pick up order the first time, and they gave me the wrong thing two of those times. GET THIS PLACE OUT OF ECHO PARK, we need a better establishment. read more

This restaurant is my favorite Pollo Campero in L.A, the place is new and very clean. The food is amazing and chicken is very well cooked. The service is great, also the manager called Alexander Torres treats customers with professionalism and kindness. Thank you so much. Me and my family will always be back at this place. read more

Pollo Campero - Fried chicken, fried Yuca, French Fries, Coleslaw salad, bun, - Chicken Shop Near Me - Los Angeles, California

Jenny and her staff was amazing. Came in during a rush hour time but was patient with us making sure we got our order correctly in a timely manor. Overall great experience and cleanly location. One of the best here in Los Angeles read more

This is too expensive for a 2pc thigh and leg with fries and no drink that is crazy. The pieces were small as well for almost 12 dollars u can get a full meal at chick-fila. Will not be coming here also their 12pc was $72 nuts. read more

Pollo Campero - Chicken Shop Near Me - Los Angeles, California

This Pollo Campero is very very clean and friendly. The staff was very nice with me when I ordered fast and quick, and the food has so much flavor. definitely will come here again, and Jenny was a charming worker read more

Nobody wants to pay 40 dollars for an entre of chicken rice and beans. Lower the prices NOW. This is a fast food restaurant. Put the chicken sculpture back on the roof, that is the only thing you had to offer to the community. read more

I really love the food and I'm so happy to finally have one nearby! The only downside is the inconsistency. I've been a handful of times, and a couple of experiences were frustrating .... once the drive-thru closed around 6 p.m. and I was forced to walk inside, and another time they told me there'd be a 20-minute wait for anything chicken. At this point, I feel like I need a backup plan every time I stop by, just in case something's off. read more

How can a grilled chicken place constantly run out of grilled chicken? Seems to be a problem at every Pollo Campero I have been to in L.A. and sadly this one is no exception. If you are out of grilled chicken at 5 pm on a Friday, it's going to be a long night. That said, the fried chicken is excellent and is the reason for the two stars. Plaintains are also good. Cole slaw howevet is still terrble--maybe even worse than the last time. The slaw dressing is nasty. I need to teach these folks how to make cole slaw. I could not eat it. read more

First time and ordered the #3 meal and man it was good! The chicken was tender and juicy and seasoning was delicious. The rolls were soft and coleslaw and Mc and cheese were delectable! Over all my to go experience was awesome! read more

Amazing food and awesome service ! I would truly recomen this place. Got my food fast . No time for hanger !

Great and quick service, just having one person doing all is unfair.. She did an amazing job handling a lot of people all at once props to her. Spot is clean lobby is big amazing. read more

It's not too far from my apt, & near to my church. I've eaten there now about 4 times in the last 6 months. The staff is very friendly, always cheerful & extremely accommodating. The store is kept clean. Staff brought the food to me & then busses & cleans tables, so I left a tip. The chicken is tasty & juicy yet was not undercooked. No butter pat with dinner roll. Coleslaw is creamy & I liked it. Their horchata drink was very flavorful, but one suggestion is to change how it is dispensed since the manual lift bar also interrupts the flow. read more

Roasted chicken felt undercooked, Rice smelt like a dirty sponge and the dine utensils were filthy...This place is a hell nah for me

Driving by and noticed, glad to see this in our neighborhood, if you have not tried it before, please do so, you will not regret it. Stopped by, taste was what I expected and service was above and beyond, keep it up. Please don't sacrifice service when patrons continue coming, I drove a little more and don't really mind coming back to this location and will come back due to top service. read more

I was dubious to try this as it replaced our beloved Burger King and had not the best reviews, but we were pleasantly surprised by how much we liked the food and will definitely be returning! The chicken, both fried and grilled, were wonderfully seasoned and cooked exactly the way I like- well done but not dry. The batter wasn't too crunchy or greasy, very tasteful. Sides were decent, we liked the plantains best. Friendly staff. They forgot my mac and cheese in my to go order at first, but happily added when I returned without question. See you soon! read more

I was hoping for a place like this in my neighborhood for years and was so excited. I wanted to give this place an honest chance because i had never heard of them and the place being new, it looked nice and clean so I went 3 days in a row only to be disappointed 3 days in a row. First day, the fried chicken was so greasy that I can only taste the grease. Second day, I wanted to try the grilled chicken because it looked so good in pictures but after waiting and now stuck in drive-thru, they said their machine was down for a few hours and I didn't want the bad tasting fried chicken so I got nothing. 3rd and final day attempt to get grilled chicken and again they said their machine was down. Clearly they are not ready to open and now they lost a lifelong customer. Hopefully management will get it together. For me, its back to Atwater Village El Pollo Loco. read more

This is the third time I've come to this location and they never have grilled chicken available. This place is not packed & no one is in the lobby. I'm not sure why they don't have Grilled chicken ready to go? I've waited over 30 mins each time. Time is also money! This place needs to do better or don't offer fast food service. read more

Dear CORPORATE: The customer service at the ECHO PARK location needs your immediate attention. I placed an order on line. There is an issue with the oven to make the grilled chicken. I have been waiting for over 15 minutes. I ordered online because like many of us, I am on an expedited lunch. The response from your employees is TEPID at best. They are not skilled in appeasing customers nor making the situation right. I can walk from work to this location. This will be the last time I will be coming here. I will discourage my colleagues from doing so as well. It it's important to remember there are MANY choices when buying chicken for lunch! DO BETTER POLLO CAMPERO! read more

Review is only for the food. Bought some today was not the best the rice was hard the salad didn't have a good flavor. The French fries didn't taste great either hopefully they improve. read more

First time I've ever tried Pollo Campero and it was delicious. I ordered the 3 piece meal with grilled chicken, plantains, and beans, but everything looked good, I will have to go back and try the fried chicken and sandwiches. This is a fast food restaurant but higher quality service than most-- they bring the food to your table if you're eating in, along with plates and silverware. It was a bit busy when I went, seems like word is already getting around. I think they will quickly become a neighborhood favorite. read more

shoutout to whoever was working the drive through today 6/30/2025 at 9pm (so sorry I didn't get their name). I ordered a horchata with no ice and when he brought it out to my car he saw it had ice in it and ran (yes RAN) to go get me a new one. what a beast, went above and beyond please give him a raise read more