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    Pollin Edra J

    5.0 (1 review)

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    6 years ago

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    Robinson & Henry

    Robinson & Henry

    (78 reviews)

    Southeast

    they charged me and my husband for a case. they have other law firms working with them. a lot of…read morenew attorneys with no experience. very expensive retainers. they force you to refill the retainer if its less than $2000. my husband got charged for $2500 for 2 cases and now they want to charge another 2500 for the second tenant.

    Don't be fooled by the 5 star reviews in google. None of them mention winning an actual case…read more I retained this firm for an employment matter and paid over $5,000 in fees. During the course of representation, I repeatedly had to correct basic factual inaccuracies in my own case materials and provide revisions to key documents, including the demand letter. For a matter billed hourly, this level of inattention was concerning. A firm deadline of February 4th was set for a settlement response. When that date passed without movement, I was advised not to be concerned, despite the urgency of the situation. I continued to be billed during this period without measurable progress. After requesting prioritization and clarity regarding billing relative to progress, the firm chose to close my file rather than continue representation. Prospective clients should ensure they fully understand the firm's communication practices, billing approach, and litigation strategy before retaining counsel. UPDATE: This firm's level of dishonesty is unacceptable. When I initially requested a full refund for their lack of services, Terri Jackson-Waller stated in writing that she "could not guarantee a full refund without discussing the situation further." I agreed to speak with her based on the clear understanding that a full refund was the goal of the meeting. After that discussion, they issued a partial refund and then had the audacity to send an email claiming they "never discussed" a full refund. This is an absolute lie and a shady bait-and-switch tactic. They used the possibility of a full refund to get me to engage, and once they issued a partial check, they completely changed their story and claimed no such discussion ever happened. They are now trying to act like the matter is "resolved" to protect their reputation while they are still holding onto my money. Do not trust their professional facade; they are manipulative and will go back on their word the moment it suits them.

    Pollin Edra J - lawyers - Updated July 2026

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