Had them out to clean dryer vents. They told us they cleared our vents but we were still having…read moreissues. Had another company come out that used a camera and our vents are full of dust and lint. Tried to sell us their thousands of dollar package on top of that.

Brandon and his crew are AMAZING! I can not recommend them enough! They are on time, clean, great…read morecommunication, friendly, detail oriented, patient, and totally awesome! The level of work exceeds the cost by far! The air quality is exceptional. These are you people...you will thank me later!

Amazing service. Andrew was literally the best start to finish and so reasonable. Will be using for…read moreall my future needs!

Andrew came out to our home twice to fix a washing machine. He ordered two different parts and put…read morein almost two hours trying to fix the machine. No luck. He was frustrated understandably and did not charge us anything. While that is very nice, we regret his spending the time and effort and hope that other people will use this review to find that this is a very honest company. They were on time, good to their word, and provided excellent service. The machine is old and needs to be replaced. Five stars.

Could not recommend Chris high enough! Prompt, straightforward, and personable. I have used his…read moreservices twice and am completely satisfied! You can't go wrong!

They responded right away. Came and assessed everything and gave me an estimate. To about a week or…read moreso but the got the job done in a few hours and everything has been running smoothly. I can turn the heat on with no leaks and no problem.

I had an excellent experience with Bascelli HVAC and Plumbing and would highly recommend them to…read moreanyone needing reliable, professional service. The job involved replacing my entire HVAC system, and their team handled the project with outstanding attention to detail and customer care. From the beginning, Bascelli demonstrated great flexibility by working around my schedule and adapting to my needs. Their prompt communication made the entire process smooth, as they quickly responded to questions, provided updates, and kept me informed throughout the project. Their pricing was competitive and provided excellent value without sacrificing quality. The team's hard work ethic was clear from start to finish--they arrived prepared, worked efficiently, respected my home, and made sure the installation was completed properly. Bascelli HVAC and Plumbing went above and beyond to deliver dependable service and a quality HVAC replacement. Their combination of professionalism, fair pricing, flexibility, strong workmanship, and excellent communication makes them a company I would gladly recommend.

Bob Perlsweig, West Chester. I used Bascelli HVAC Services, a small local company. Eric (the owner)…read moreis very knowledgeable and professional. He wasted no time, quickly diagnosed the problem, and explained the repair in detail. His pricing is transparent, broken down by labor and parts. Very reasonable. Overall, I was very happy with their service and highly recommend them. Bascelli HVAC Services 484-574-3590. ebhvacplumbing@gmail.com

Project number 215302515 on invoice…read more Robert came to check on the AC units. Told me about the maintenance plan. I didn't know about it but after he told me I thought it was a great idea to have it so I said yes Very professional service. He explained to me what was wrong with my AC units and tried to break it down in layman's term because it's very technical stuff I'm not sure if people can specifically ask for Robert to do the services but I highly recommend him

WARNING: They are out to rip you off!!! I called Adam Mechanical/Adam Home Services when my hot…read morewater heater started leaking. I am a single woman, in a panic bc water was getting all over the floor! These were their prices: $3800 for a 50 gallon tank install and $6200 for an 80 gallon tank. But then they told me that I had to get the 80 gallon bc the wiring was not long enough for the 50. And I almost said yes bc I was desperate and didn't know any better. Yesterday I had a plumber install a 50 gallon hot water heater for $2100. There was no problem with the wiring. Adam Mechanical was just trying to take advantage of me and have me pay 3 times more than I should have! And so please be warned about what kind of company this is.

My plumber recommended them to restore my hydronic system when a prior contractor couldn't restore…read moremy system after shutting it down for plumbing work. Basically, an entire zone wasn't getting any heat and the pump was running hot. Karalis' guy charged me a $135 diagnostic fee to tell me that either the system was air bound, or the pump was bad. I could've diagnosed that myself. He promised to get me an estimate on making changes to the system so that the problem would be resolved. After a few few weeks of not hearing from them, I called and got the owner on the phone. He said that they were looking into it and that they would get back to me with an estimate for the work. It is now been three months. Radio silence. I'm not impressed, I won't use them, and I recommend you don't either.

These guys were great! It's not easy to find an honest small company that works on commercial…read morerefrigeration anymore so they certainly are worth reaching out to. We recently had a compressor go down for a large walk in cooler and these guys stepped up with a no nonsense quote. They had us up and running in a couple of days. They were very professional. The owner took the time to go over the parts/repairs needed and answer all of my questions. The price was fair. Moving forward they also recommended a preventive maintenance service to keep the new compressor and other parts of the unit healthy and running strong. I can't speak for their AC and heating (yet!), but for refrigeration needs in the Delco area they are reliable and responsive. Thanks again guys!

My wife and I bought a house in Havertown, PA while living in California. My local parents…read moreinformed me that the A/C was not working. My wife and I engaged with Borden as the unit is a Bosch and not all A/C companies service the brand. My wife gave the receptionist her credit card number and asked her to fix any issues and/or perform routine maintenance. She made this request because we did not trust my parents that the A/C was not working (user error more likely). We did not hear from Borden on the day of scheduled service. The next day my wife told me her credit card was billed $1200. Via text or email, the technician explained that my parents were using the wrong thermostat. The technician proceeded to place a float safety at the secondary drain pan and also recommended adding another return to the unit. He charged 300 dollars an hour for labor. His half hour drive was also billed at 300 dollars an hour. Let me be very clear. There was nothing wrong with the unit. My parents did not see a second thermostat. The technician then did 1200 dollars of work without consulting us. A float switch installation should not take 2 and a half hours by an expert. Three hundred dollars an hour is an expert wage. To top it off, a week or so later, our painter informed us the A/C was not working. My wife found a different company. That technician found that the float safety valve turned the unit off. The drain pan was full (good job Borden). When he purged the drain line, he found expected sludge and also PVC shavings and glue. So... Borden did a good job installing a float valve, but the shoddy workmanship contributed to a blockage. The new company charged $150 to clear the line. If I could give Borden zero stars, I would. I don't begrudge anyone trying to making a buck, but I certainly will never do business with them again.

We were very fortunate to have our heating system break down, but able to be maintained heavily…read morewhile we shopped around with time on our side for a new system. We got 4 estimates in total. In all honesty, the prices were not super far off - the recommendations, or lack of were the biggest variable between all of our proposals. This is kind of long, but like others have mentioned, the experience was so good that I wanted to make sure to take the time to give this feedback. 1. Borden was the only one who recommended a chimney liner in our new system. Which is important in the newer 84% because the temps are not as high as they used to be. But even more important in the 90% model where the water heater would be an orphaned appliance. Which is actually a pretty serious safety concern. 2. Borden was also the only one who recommended a new expansion tank and offered to cut back to the steel one if we wanted to shave a little off of the price. A number of places i looked said that the amount of new installs they see using an older tank is mind boggling. And there are numerous benefits to the new style including eliminating air, rather than just controlling it. 3. Borden was the only one to add more options ala carte, especially the outdoor reset option. I really appreciate the flexibility your proposal offers. 4. Borden was the only one who actually opened the boiler to make sure they saw it was leaking etc. Everyone else heard "new boiler", saw dollar signs and that was about it. 5. Borden was also the only owner to come out! Which i think is extra important when it's one of these big jobs where you are not only trying to get the customer set up with a good system, but start a relationship for service and maintainability in the future. Mission Accomplished. Finally, they took tons of time with me explaining how each component would be installed, and a very thoughtful and insightful explanation into why you recommend those pieces. Not at all in a pushy sales way. I'm really excited about our new system and it just so happens today is the coldest day of the year and we have invaluable peace of mind! It also looks like a work of art - the company absolutely takes pride in their craft and it shows.

Jose and his team were wonderful. A sewer line rusted and the crawl space was a smelly mess. Our…read moreplumber couldn't make the repair until the place was cleaned, sanitized, and deodorized. CAR came out immediately and cleaned the place. They were good-natured, pleasant, and efficient. They even offered me two prices--one to do the work immediately and pay one -and-a-half times the hourly rate or come back the next day. They were very professional in every way. A+

CAR did the reconstruction work in our basement after water damage. The guys that installed and…read morepainted the new baseboards were courteous and did a great job. But I can't award more than 2 stars because (1) the guy they used to install the carpet was disorganized and dragged his feet and (2) a CAR employee showed up at our house 2 days after the carpet was installed, without permission and he walked all over the carpet in his boots. I told the owner and he chuckled. Unprofessional and disrespectful.