Mr. Polk resurrected my 30 year old grandfather clock that had been "out of business" for over a month.
I called Mr. Polk after seeing his on line add. To my pleasant surprise, He shared with me some actions I might try to avoid having to pay him a service charge and mileage to visit my home in NE Louisiana. I found his effort to try to avoid me having to incur costs to be highly unusual but very much appreciated.
When the clock didn't respond to my efforts, Mr. Polk promptly worked me into his schedule and arrived 5 days after we talked.
Mr. Polk invited me to watch his every step in repairing my clock and to ask questions. I found this to be an exception to that which usually occurs when a service person makes a home visit.
I am extremely pleased to give Mr. Polk my deep appreciation for his professionalism, friendliness, and excellent quality craftsmanship while "resurrecting" my clock as well as the numerous follow up calls inquiring about the clock's performance.
In the future, if I have need for service on my clock, I'll call Mr. Polk and will also recommend him to my friends when they have need for clock services!!!!!!!!!!!
Bill read more