Wort pedicure ever! The girl cut me 5 times - and not even my cuticles! I went the day before my beach trip and I have been so worried about sand and bacteria getting in my open sores. The sores are scabbed over, so now they just hurt! Will NEVER go back. I have attached a picture. read more

Polished Salon - Notice the 3 circles! Those are the sores she left me with! - Nail Salons Near Me - Jackson, Tennessee

Horrible and overcharged!!! i showed a picture of what I wanted. walked out with nothing close to it!

TERRIBLE! DO NOT GO! I had an appointment at 9:30. It was 10:00 before I asked what was going on and 10:15 before they started. They tried to pressure me into nail tips because my nails were​ short. I had to refuse 4 times. They charged $75 for a manicure and hard gel. They finished the nails then cut my cuticles calling that the manicure. Then in 2 days they were lifting from the nail bed side of my nails and breaking in half or coming is completely. read more

Polished Salon - The nails were lifting from the nail bed and breaking in half leaving gel on the tips or popping off on one piece. - Nail Salons Near Me - Jackson, Tennessee

Beginning under new management earlier this week this establishment has improved drastically in cleanliness and quality! I experienced exceptional customer service and great quality services! I would highly recommend giving this business a chance or second chance to those who may have tried them in the past. read more

Polished Salon - Tap Gel Nail shaped with gel polish! - Nail Salons Near Me - Jackson, Tennessee

This place has tremendously gone down. I think all the good nail techs are gone. When the owner is doing your nails and it's sloppy it's time for change...... read more

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$257 for 2 mani pedi's (with 10% off) I'm only giving one star because a manager tried helping me! I'm absolutely shocked at the experience i had there today. If i didn't have a child with me i would've SNAPPED! After repeatedly telling Juan the man who did my nails, they were too chunky, messy, uneven and i just wasn't happy, he was so rude! Kept yanking my hand after the fact of me telling him i was unhappy. My nails looked AWFUL. The manager did stop what she was doing and repainted my nails for me. She was very nice and apologized! Overall, the service was awful. It was gross! Very expensive, and just an overall terrible visit. I will NEVER recommend, or go back to this place! read more

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The customer service was horrible. My friend and I decided to go to this salon because of many of the positive reviews and we were unable to go to our normal salon. I made the reservation for 2 of us to get nails done. There was initially no one at the desk when we checked in, then they brought us to the tables for us to do our nails. They had one to start on mine but my friend waited for 30 minutes before they came and then made her move to the end of the row where we were no longer able to sit and talk while we got our nails done, which defeated the purpose of us having a girls day and ruined our nail salon visit. Then, there were two other females that came in together about 15-20 minutes after they moved her and finally started working on hers but those two got to stay together and were able to have their nails done at the same time. In addition, they never talked to us or said anything to us, never offered us a drink or even asked what shape we wanted the nails. They did the flat nails rather than the round that I would have preferred. My friend wanted a design on hers but they never even asked her if she wanted a design. We definitely will never go back, even if we cannot get into our regular salon that we normally go to. We will wait until we can go to our normal one or at least choose someone else. Customer service is just as important as the quality of service to us and the customer service was terrible. read more

I went in to get a manicure and pedicure on a Tuesday afternoon. It took the the girl over two hours on my pedicure, then after about an hour of her trying to paint them they ended up cut crooked and the polish not done correctly. Another lady came over and did my nails and they ended up not being painted all the way down. I would not recommend this nail salon to anyone. First they charged me $131.00 and I questioned them then they charged me $121.00. read more

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Worst pedicure of my life. Was seated 30 min after my appointment. Got the "express pedicure" how ever this is more like a polish change. With a damp towel. This took $15 min. I paid $5 extra for cuticles because that wasn't a part of the pedicure. No scrub at all despite the listing, no lotion, and they bent my friends slides back instead of just putting their flip flops for pedicures on. THEY DIDNT EVEN FILE MY TOES. THEY'RE LITERALLY CUT AT A SLANT. I can't believe people go here regularly. read more

After being talked about in their language about my short hair and how I look like a man, I do not appreciate going to the polish salon. I felt that if they had to make a comment about how I looked, they could've kept that to themselves and that is not a good way to conduct business. read more

lina (lena?) was absolutely wonderful. she was very sweet and my nails look great. reception was kind too! i will definitely be back next time i need a manicure. thank you! read more

Polished Salon - gel manicure - Nail Salons Near Me - Jackson, Tennessee

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First visit to this salon. Loved it. Daniel was the greatest. Very nice , very quick and very friendly and professional. I will be going back. Very happy Thank you Daniel read more

Polished Salon - Nails by Daniel at Polished Salon Jackson Tenn - Nail Salons Near Me - Jackson, Tennessee

i had made an appointment for 9:30 got there sat me down at 9:35 and didn't start till 10. my water was cold by that point. the girl did good, terrible service tho. read more

me & my boyfriend have been here before, this time we were getting our toes done. the lady that did his nails kept smiling at him & she knew i was his girlfriend because he specifically told her, then she came back & showed him a picture of her. & pulled her hair down out of ponytail & hat & shook her hair. i don't know what she was trying to get from that. not to mention she was MARRIED it was very inappropriate & very disrespectful when you literally know he has a girlfriend right beside him. if we come back we will not be using her!! so disgusting read more

Just left. Will not return. I've tried a few times. Was having my polish soaked off. By me. My manicurist did another's manicure. I'm done w the polish removal. She then goes to work on their pedicure. I was there first. Yet I'm sitting and waiting. This is not how service should be done. read more

Polished Salon - Nail Salons Near Me - Jackson, Tennessee

This place is just crazy. Every person I have had has cut my fingers. I have been 4 or 5 times. I got acrylic gel nails with tips and pedicures. I've tried 3 different pedicures. A few days ago I got the express one for $35. it lasted 4 minutes max. I will NEVER go there again. My nails were $64. For what i would pay $35-40 any sane place. That's just outrageous. They also leave tables and chairs open together and bunch you up in a cluster, that way you can't sit with whoever you go with. I have been with my aunt 3 times and have never been able to sit with her as we get our nails done- With appointments.... I just really hate this place. Worst nail salon i've ever been to. i have more complaints but you get the point read more

Polished Salon - $64 acrylic nails - Nail Salons Near Me - Jackson, Tennessee

I came here with two other people. We didnt book appointments but waited 2 hours and it was worth it. They have the best service I have gotten in a long time. The wait sucks but these ladies know what they are doing. I encourage everyone to make an appointment. My only suggestion would be that they deep clean. The waiting area and bathroom needs extra hands. read more

I have been four times, as some have said it's hit and miss according to who you get. Of the four I had only one good experience. The last will be my last. I have been getting dip polish to help my nails transition from acrylics. This last time I was left soaking in acetone (nothing was coming off) not even changing the color of the liquid. I explained and showed her only to have her add more acetone. Same problem... I took my hands out , polish still on. By then the damage was done... this has been two weeks and my fingertips still hurt and skin peeling. Just saying, if you need you're fIngerprints removed for any reason this is your place! PS... no quality salon soaks anymore!! read more

It was my first time here and I enjoyed the experience! Chesney did my nails and she was the sweetest. She was very gentle with my nails. I've never had anyone treat my hands with such care before. And I really love the color that my nails turned out. The salon is very spacious and clean. I love the ambience of it. read more

Polished Salon - Dip nails #589 - Nail Salons Near Me - Jackson, Tennessee

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If you want fast service this is not the place. You really need to book an appointment to get in quickly, because even then you will be waiting. I've been here a few times and every time the place is packed but I'm not really sure why. The staff are very inconsistent. You can get one tech that does a good job one time, the next they are horrible. They do not take their time and rush through often forgetting steps in the process. I have had to tell techs "aren't you forgetting this?" I have had MULTIPLE poor experiences here to the point I will not go anymore. The owner is rude and often has arguments with her staff at the front desk. She has also skipped my name before while I was waiting. When I confronted her she told me I was lying and that she had called my name. (I was sitting as close to the desk as possible.. she did not call my name) I will say... if you do go here and get lucky with a good tech- get their name and only book with them. read more

If you get Johnny, just request someone else. Literally anyone else. Hell, request someone off the street. Super nice--but super rough, won't ask what shape you want and will just go for it with the file and when you express that's not what you wanted, he'll say oh I wish you had told me that. Mmm? I would have if you would've freaking asked before you filed them all off! I had to file down three of them further when I got home to fix the unevenness. Okay let me get out of my feelings and be more objective. The north side Polished is very big, easy to walk in and get in a chair. However, it is very rushed because of that. Equipment is clean. Lots of color choices. They do dip, gel, acrylic, tips. All prices are listed online. They apparently have complimentary champagne? I've only been offered that once out of my two visits. You also can't tip at the same time as checkout. It has to be separate to the tech on their square or with cash. I had one of the petite Asian girls the first time. She was nice and not rough at all but the dip was super thick. It lasted about 2 weeks and then it started to lift. In comparison, I get about 7 days with gel so that's probably pretty good in comparison. The second time, I had Johnny and if it's not already clear, that was a disaster. read more

The pedi was just ok, cuticles weren't pushed back. Great shape to my coffin nails unfortunately had to come back for a second time to get a top coat on all of them as the technician missed spots and had to get a nail re done bc of a sloppy job. If you do go, go to Johnny read more

Polished Salon - Nail Salons Near Me - Jackson, Tennessee

I will never be here again. Brought my mom for Mother's Day & it was an awful experience. Got a pedicure and our feet got to soak for 3 minutes and then they started working on them. The lady was rough with my cuticles because she was in such a hurry.. Took about 20 minutes for a pedicure for both of us. Then the lady doing hers rushed her to the manicure chair, didn't even give her time to put her shoes back on. So she was walking around barefoot. Then the lady that was doing my manicure cut the crap out of my finger, didn't put them at the length I wanted them and none of mine or my moms were even. We both got a manicure and a pedicure and we were in there for an hour... that says something! read more

I've been here several times and always gotten a good pedicure. However, the 2 star review is for the fact that they'll never answer the phone. I've tried before to call and make an appointment, but the phone has literally been busy for hours. Today they picked up and asked me to please hold, then never picked up again. When I hung up and tried to call back I got a "the person you are trying to reach has not set up their voice mail" message. Terrible customer service. I will go elsewhere. read more

Went for manicure & pedicure. No one available for ~10 min. after open ... ok. Pedicure rushed, lukewarm water, hot rocks - not hot. Finished reminded wanted pedicure also - done very quickly - basically nail clippers only as I sat sideways in the chair. Both poor quality work. Not sure if they know now to do a good job ... or just don't care. Paid and not going back ... got to be a better place who cares about the service experience. I can clip my nails and save the $80 bucks. read more

I've given this salon a few tries. It is a beautiful salon that stays busy but the quality of work has been lacking each time I have gone. The pedicure is okay but my nails have been horrible every time. I've tried natural, gel, & acrylic. All break, chip, peel, crack before time or look plain awful. I really want to like this salon since the ladies are nice & it's pretty inside, but I'm disappointed every time I leave. read more

Polished Salon - Expectation vs Reality - Nail Salons Near Me - Jackson, Tennessee

This place may not be glitz and glamour, but it's the absolute best nail shop in Jackson! Staff is very friendly and will quickly offer complimentary beverages. The bowls are always freshly lined for each client and the tools they use on you are always sterile and/or brand new. They have a very nice color selection for regular and gel. Also, the chairs have great built in massagers. I had a very bad experience at another local nail shop who used dirty tools on me and **Cana** at Polished fixed my nails up like never before! They look incredible, I've never had anyone pay so much attention to detail. My feet feel so clean and soft, and she did a great job on my cuticles. I also came in at 6 and they close at 7, she spent over an hour working past closing time on my nails. I never felt rushed or uninvited. Everyone was very professional and courteous. I would HIGHLY recommend Polished to anyone needing to get their nails done in the Jackson area! read more

Polished Salon - Best pedicure I've ever had! Cana did such a great job! So sweet and a pleasure to be around. - Nail Salons Near Me - Jackson, Tennessee

I have been to this salon many times, I have always had a great experience except for the last two visits. I scheduled an appointment for my hair to be colored and I wasn't sure of the lady's name so they spouted out a name to which I assumed they had looked in the book as I asked for the same lady I had previously. I was wrong. I showed up and was told that the lady they scheduled doesn't even do hair! I rescheduled with another lady, who I again asked for the first lady I had and so today was my appointment. Appointment was at 10:30am to which I waited thirty minutes later and then the lady came, but was not the lady I had before and she had no idea she even had a hair appointment. I'm not a fan of laziness or unprofessional personnel in business, so I'm sad to say I will not be coming back. It's a shame cause I really did like the nail people but they are easier to find than a salon. Sad that it had to end this way. Be sure to remember the name of the person you see cause they won't and they won't look for it either. read more

At first, I was impressed. The salon is well-appointed, exceptionally clean, and busy. They do take walk-ins, but unless you make an appointment, be prepared to wait. I came in on a Monday morning around 10 (30 minutes after opening), and still had to wait an hour for service. I got the liquid gel nails (fill-ins) and gel polish. Apparently they only have one person who can do this. My nails looked great when I walked out of the shop. However, less than five days later I had lost the nail on one thumb, and the other had started to lift from the cuticle. At two weeks out, I've lost both thumbs and the middle finger of my left hand. I was told at the salon that this type of nail was stronger than my usual acrylic, which routinely lasts me a good four weeks without lifting. This was the first shop I tried after moving here from Atlanta. I've had acrylic nails for over 20 years, and never have I had such a short-lived nail service. I'll not be returning. This really made me miss my old shop in Atlanta, or really, any reputable shop that takes its time on a clients nails. read more

Love the pampering I get there! They always do such a great job! I definitely recommend this to anyone who loves a pampering experience!

Service has gone downhill... at one time it was a great place but not anymore. Pedi consisted of soaking my feet for about 3 minutes, drying them off and shaping toenails ..barely and applying nail polish.. $35.00. I can do that at home. Had acrylic set put on - had rough edges, manicurist seemed very busy talking to others, no lotion, hand massage.. tell you had bad it was .. for both pedi and full set- I was out in under an hour and that was also waiting on the manicurist to finish another client and waiting for my pedi. Never was offered a bottle of water, wine or anything.. won't be going back...too many other salons in town. read more

Way to expensive. The few times I went they charged $70 for acrylics with no designs (keep in mind the $70 price was after my apparent "discount.") The customer service is decent with a few of the nail techs but a few of them seem stand off-ish and snobby. Don't bother asking for any kind of design that isn't incredibly basic because they don't have the tools to do it despite the big price for their work. Don't recommend this place you can find a better salon for cheaper. read more

Very nice clean nail shop! Machaela is the best at the pedicure! Only comment is the gel machine dryer is horrible . Both times she has had to struggle for it to stay on! For the price I've paid you should buy better equipment! She shouldn't have to fight with the machine to stay on! I haven't found the one for my nails yet ! read more

I have had my nails done for years. Not sure if this nail tech was busy or just extremely new. He kept saying your busy I'll hurry. I was not busy and not in a hurry and I told him this. I did ask how long the wait as my husband dropped me off to run a few errands. He never hand buffed my nailed after her did the fill. He never said to wash my hands after he filled my nails. He never asked if I wanted square or round or wanted them cut down. He only put nivia on one hand ???? Again I have had my nails done for years. I asked for OPI Cajun shrimp gel. Not sure what I got. I think I went under the light once each hand. He never used alcohol to reduce the sticky spots. I had to ask him to file at the end because the nails were so rough. I actually came home and put a clear coat over my thumb because it looked like a clumpy mess. I came in around 100pm and sat to the right second chair from the end. Lexington doesn't have a lot of salons but I will never come here again. Total waist of 45.00. I typically tip very well. But not this time. Again not new at getting my nails done and you salon is usually a pleasant experience. read more

My daughter who is 10 got acrylic nails done today. They look terrible. The girl was in a hurry and didn't take her time. I feel like this was a crappy job done because she is a child. read more

This was my first time coming to polished salon when I walked in they had a variety of nail polish which was great. I didn't know we had to make an appointment so we just waited for only 10 minutes! I got my nails done by Kim and she did a fantastic job. She was very nice and didn't rush me to decide which color I wanted. My nails looked amazing and I was very thankful Kim did them! Everyone was so polite I loved this place and definitely look forward to coming back! 10/10 read more

Polished Salon - Nail Salons Near Me - Jackson, Tennessee

I love this place!!! Today was my 4th time! I've only had to wait a few minutes each time! I've had pedis done the other times by different girls (I forget to make an appointment) but Johnny always does my nails. He is awesome!! This afternoon he was busy & asked me to come back in 45mins but he is worth the wait!! I'll call & make an appointment next time!!! read more

Polished Salon - Love this French Manicure! - Nail Salons Near Me - Jackson, Tennessee

I've been to polished a couple of times now and today was the best experience I've ever had at any nail salon! I was getting an acrylic fill-in and polish change. Even without an appointment I didn't have to wait terribly long. They stay busy (with good reason), so I recommend booking an appointment. Johnny did an AMAZING job on my nails. He was supremely nice and worked quickly without sacrificing quality. Everyone there is so nice and they always do a great job. The decor is simple and clean and they have a good variety of colors in regular and gel polish. Highly recommended! read more

Polished Salon - Great job by Johnny on my oval acrylics! (In OPI Cajun Shrimp) - Nail Salons Near Me - Jackson, Tennessee

I knew that I would need a manicure and pedicure on my vacation so I Yelp a nail salon in Jackson and came across this establishment. I'm so glad I did because I want to take Jenna back to San Diego with me. All of the ladies are so detailed oriented which makes it even more of an amazing experience. I was offered a beverage which I never get back @home. Thank you Polish Salon for a job well done. I wish both establishments much success!! read more

Polished Salon - OPI polish: Alpine Snow - Nail Salons Near Me - Jackson, Tennessee

I went to get my nails done and the experience was just fine . But two days later my nails broke off now it's only been a week and I have 5 nails left it's ridiculous. I got acrylic nails read more