I've been coming here for about 4 years and it has always been a good experience. Jenny and the…read morerest of the staff are always on their game and know what it is going on. I love that they take care what is needed from my insurance and I don't have to lift a finger in regards to it. Fortunately, I don't have to see Dr. Swanson for anything major, but on times that I do which is for regular dental exams, it was always a pleasant encounter. The new location is a bit of a drive for me in comparison to Gentry office but it is a LOT nicer neighborhood!

Swanson Dental Group is fantastic. Dr. Garrett Swanson is wonderful, gentle dentist. I have had…read moreseveral procedures done over the last year and all have gone smoothly. He always checks up on his patients to ensure their well being. Great staff including dental assistant, hygienist and front desk. I love their text and email system for reminders of appointments. If you need great dental care call them!

I had been going to them for YEARS. I have such mixed feelings. Love the dental staff and Dr H, I…read moreeven made a few knit hats for their babies. And what I'm very disappointed in is the billing. They stopped taking my insurance and I have a secondary insurance to cover costs. They told me that they could bill the secondary after the primary insurance decided what they would cover. The office manager never billed my secondary, she would constantly call and text to get me to pay the difference. After three visits of "you owe us money" because they didn't bill my secondary, I was done. Cindy is very rude and snooty. She even told my husband that I still owed them $130 from a "really long time ago" when it's actually on $37. Even the voicemail saying "we've waited a long time for this" is outrageous to me. You didn't bill my insurance, you tried to get money out of ME instead.

This dentist ruined my daughters teeth so much so that she will now need root canals and possibly…read moreverniers. She is only 20 years old and her teeth were in good condition before allowing them to fill a few cavities. They drilled her teeth down so much that her new dentist has said she basically has no tooth left to hold onto the fillings that Floss Dental put on her teeth. They all fell out less than a month after Floss Dental did them. Pitiful care and something that should last her a lifetime is now ruined because of them. Pathetic! Think twice before trusting them with the care of your teeth.

I think this tops my best dental experience in my life. The office my exceptionally friendly and…read moreprofessional. Dr Shawa was extremely thorough and the hygienist was fantastic. My teeth have never felt cleaner!

I had to find a new dentist due to my current dentist no longer accepting my insurance. Always a…read morebit of a nightmare, how do you pick a new one? Why, you use Yelp! I chose Dr Shawa, mostly due to the Yelp reviews. I was greeted in a very warm manner by the receptionist, she immediately created a good impression. I was then seen by Dr Shawa, had a panoramic X-ray and finally a cleaning. Dr Shawa was friendly, knowledgeable and gave me all the time I needed to talk about any issues. It is so nice to have a dentist who is outgoing and smiling. This was not my past experience. The cleaning with Lindsay was fun. Lindsay was pleasant and upbeat and did such a good cleaning. The whole office had a really good vibe. I am so happy with my choice. I have already recommended Dr Shawa to a friend who also needs a new dentist.

Amazing experience at the dentist today. I am new to Reno and this dentist was recommended by a…read morework friend. The location is first rate and is clean and lovely with plenty of parking. The dental equipment seemed brand new and the furniture all seemed new as well. The dentist was professional, on time and the dental hygienists were terrific as well. It was a solid pleasant experience and I felt like I was in very good hands. Does it sound weird to say I am looking forward to my next visit?

I am more than disappointed to have to write this review, unfortunately, I have experienced a…read moreneglect in the customer service from the office. The recent process of dental work that I have had recently has left me looking for another dental office. During my visit in September 2025, I was informed that my bridge was 'failing' and in addition I had a cavity underneath a crown, and in addition to that, an adjacent tooth had to be removed. To me, as a lay person, this sounded like a tremendous amount of work and cost. I felt the office manager or Cercek should have sat down with me and gone over various options. However, I was only given a referral to an oral surgeon for implants. Implants did not seem to be a good option for me after having an appointment with the referral dentist. Aside from the exorbitant cost, the x-ray showed that I would need a 'sinus uplift'. The oral surgeon did not even bother to discuss the fact that I have periodontal disease and how that can sometimes complicate issues and even having the implants 'fail'! On my own, I researched other options such as a partial denture. I was very disappointed that no information or options were given to me by the office. I, again, had to research on my own what would potentially be my reimbursement from the insurance company because Cercek is out of network. I only had $825 left for 2025. In 2026, the maximum reimbursement would be $1,500. Because I did the research, I decided to split the dental work that needed to be done over December 2025 and January 2026. I made an appointment for December 17, 2025 and another for the partial on January 14, 2026 shortly after the September visit. I later found out (at the 17th appointment) that a minimum of 6 weeks is required for healing. From the 17th of 2025 to the 14th 2026 is only 4 weeks! My appointment was moved up one week to the 10th of December, but even still that is not 6 weeks! From my researching, yet again, I found out that healing can take up to 3 months. The fact that the office didn't take the time to help me in scheduling is a gross neglect! Back in 2011 I had the adjacent tooth pulled, the oral surgeon packed the gum with cadaver bone and put in a couple of stiches. The tooth that Cercek pulled had bone loss, and I even asked if there would be bone filled in, and the answer was no with no explanation. No stiches either. Why would I go in for a measurement for a partial denture when my gums/mouth are not completely healed. That makes no sense. So, I called to cancel my appointment for the 14th and to relay these complaints to your office manager. I was told she was in a meeting. Did not receive a call back, so called again and was asked if I could be put on a 'brief hold', which I did. 10 minutes after being on hold, I hung up. Called back yet again and was asked 'what is a good time that the office manager could call you back.' Very, very poor customer service. And this is not even the whole story, but that would require a very very lengthy review.

I've been going to this dentist for several years now. Very nice people and facility. However, a…read morefew weeks ago I called in and told them I was in significant pain and they told me I would have to wait about 3 days to get me in. I repeated to them that I was in pain but got no offer to get me in earlier. She knew I wasn't happy and when I mentioned that I would find another Dr. she said let her know and she would forward my records to them. I ended up calling another dentist and explained the situation and the Dr. fit me in that afternoon. Ended up needing a root canal. The new Dr was super nice and had a great facility as well. Will need to get my records from them. To not fit in a regular patient who is in pain is not cool. Just know that when using this Dr.

My husband and I both love dr Chan + team! My husband has…read morebeen going here for years, so when I decided to switch dentists it was a no brainer to switch here. Front staff are super welcoming and very kind. They also take photos of their new patients which is a great way to get to know and remember everyone. I had a cleaning with Amber and she was very thorough. Had me going home with squeaky clean teeth. Very nice, and not awkward at all. Dr Chan and his staff don't make you feel weird or embarrassed or ashamed about your teeth which is huge. nobody likes to go to the dentist (sorry cypress) but when you have a great staff it makes it so much easier. I got a few fillings done, one was a little too high and they got me back in immediately to get it fixed which was awesome. I also really like how dr Chan talks to his staff especially assistants. I know it's a "small" thing but it really makes a huge difference for both me as a patient and then as an employee I'm sure. He said please and thank you and is so polite and nice it's nice to see a dentist who cares about his staff.

Always a great Experience. Very busy practice I feel as…read morethough I'm a family member. Lynette as always has treated me with amazing care . Enjoy seeing Dr.Patrick Silvaroli he always makes time to sit and chat even if I go there just to have my teeth cleaned.

Pros: punctuality of appt time. Office staff - pleasant and helpful: No overseas call center…read more Parking Cons: hygienist didn't heed my precleaning statement that a particular area is VERY sensitive and stuck the metal implement right into cavity!

Wow! Where do I begin? This place is top tier. I broke a veneer (I had them done in Mexico) front…read moretooth and very noticeable. I didn't want to make the long trip all the way there for a chipped tooth. I contacted them and they got me an appointment the same day. Dr. Sanders explained my options and listened to all my concerns. He repaired it fast and seamlessly for a very reasonable cost. Super friendly, efficient staff, Elizabeth at the front desk was nice and inviting, and Stevie, the dental assistant was very knowledgeable and patient, she even let me pick a product from their amazing gift basket. Overall I totally recommend this place. The plus? They have an adorable puppy greeting the nervous patients that will steal your heart.

Always a little concerned when a practice turns over. Had been going to George Z for years and…read morefound him professional, caring and gentle. The new provider, Dr. Sanders immediately allayed those concerns. The team hasn't missed a step. Dr. Sanders is welcoming, professional and gets the job done. His team is friendly, efficient and equally professional. From crowns to cleanings, they have always kept my dental care at it's best. Highly recommend.

Very happy with my experiences at Sierra Smiles. I see Dr. McShosh and he is very caring and…read morecompetent. Unfortunately I have needed quite a bit of dental work over the years and Dr. McShosh is my favorite dentist, spanning four states and six decades of dentists. The office and staff are very nice as well. They always get me in quickly when I have an emergency. And, I love the warm lavender neck pillows that help reduce the stress of yet another dental appointment. Highly recommend!

All I can say is that this is by far the best Dentist, assistant, everyone in this company was kind…read morefriendly best service ever

Please beware if you are seeking orthodontic treatment from here. Not only am I disappointed with…read morethe outcome of my orthodontics, it has been a year, and they still have not been able to bill the insurance correctly. Go ANYWHERE else!

Worse experience ever. I am trying to get my teeth cleaned while I have extreme anxiety. They…read morewill drug you and three hours later still high. Did 35 minute work. They will schedule me when they get a lunch hour free times theee! Who is the customer? Then charged me triple. My teeth are not perfect but not that bad. Scam

Love Sala Family Dentistry. The staff and doctors are all amazing! Kandice is the best dental…read morehygienist I've ever had.

I love this office! I am always seen promptly, and they try to get me in quickly if I have a…read morecancellation. I find both the hygienist and the dentist to be kind, caring, and considerate, and most importantly... Very helpful! I have had very bad dental experiences in my youth, but I'm never afraid to go See anyone at Sala! Thank you!!!