Mike Ates has damaged my new BMW 7 series and did not inform me until I found it myself after…read morepicking up my car. I showed him the damages and he agreed to the damages caused by him. I asked him to file a business insurance claim and pay for my damages. He decided not to do it. Instead asked me to file for my car insurance claim and agreed to pay for the deductibles and insurance cost increases. I did not have any choice so I went with it. I got the car fixed in December 2023. I have been leaving him multiple messages and texts since then but now he is not answering or returning my calls. This is a very sketchy place and I don't know if I can trust this guy anymore. Mike, if you see this message, please call me asap.

Family owned and local. It was simple and easy - you book an appointment let them know what you…read moreneed they give you recommendations and levels based on price and you come back in a few hours to pick up your car or they have a waiting area inside. My suv was unbearable in this Texas heat and as a realtor I drive all over the metroplex all day and getting tint over my privacy windows that I thought were protective that came with the vehicle when I bought it was a game changer. My car stays cooler and I feel like I save more gas. We will be getting our other suv tinted as well soon, their prices are the best along with the quality.

Brian did an incredible job bringing my black Land Cruiser paint back to life. Looks better than it…read moredid when I first bought it!

I wanted to share my recent experience and echo the many positive reviews here to share a recent…read morefantastic experience with Brian and Detail Werkz. Detail Werkz provided a paint prep and ceramic coating install for me in December of 2018. Although my first experience using a coating, I was really pleased with the results and appreciated the guidance from Brian and subsequent install. The coating helps keep the car cleaner and makes cleaning a very simple procedure. It's quite a sight to see how the water beads off the thing when air drying the car. Last weekend I discovered the car had been extensively sprayed, accidentally by water with an chemical. Regular cleaning failed to remove the residue. I texted Brian shortly thereafter and got a swift response, making a plan to bring it by the workshop the next day, even though he wasn't technically open. Upon seeing the issues, Brian was able to remove the resulting damage. Give the extent of the issue we decided it best for Brian to keep the car for a day to reinstate the ceramic coating where it had been compromised. The car was ready and looking better than as ever as planned on the Monday of this unfolding on a Friday/ Saturday. The cost of all this was also entirely reasonable given the time and material needed to put it right. I totally appreciate Brian's knowledge and service and highly recommend his work based on my fantastic experience. He's a straight up guy with a passion for making cars look their best. Cheers Brian. The photos show the state it was in prior to Brian's help and there's a progress shot of the repair.

Pro but very friendly. I am happy with the service and flexible payment methods. Highly recommended.read more

I bought a 2015 Tesla model S and took it to Alset. So glad I did. Not only did I get great…read moreservice, but friendly professional service as well. They gave me a ceramic coat which really enhanced my vehicle's appearance and love watching the rain bead off. Protect you investment w PPF, Ceramic or whatever you need!

Took my 4Runner in with some front end damage. Nick and the team provided excellent service the…read morewhole way, keeping me updated on the progress of my vehicle and the situation with the insurance. I appreciated Nick's ability to walk me through the plan for repairs and payment, and made it really easy for me to trust them with my car. I will definitely come back again if (knock on wood) something else happens to my car. Thanks again!

I came in for a dent on the bumper, the work complete is excellent as seen in the photo. The whole…read moreprocess really was painless, great communication, detail explanation, estimate of time needed to complete the work. Highly recommend

Replaced my back window on my Gmc Denali and was never put in right , it leaks water when it rains…read moreor when I take my truck to a car wash. Tried reaching out to this owner but never responds back concerning my issues with the window which he replaced himself

Don't go to anyone else for windshield replacement! I called day after a long Thanksgiving drive…read morehome with a 7 in. split in my windshield. Called insurance preferred place and they wanted almost $500 and had to wait 2 weeks for mobile service or drive to Lewisville!!! I called another company and they wouldn't even quote me until I sent pictures of the window and gave them my VIN numbers. Thank goodness I called H&H, looked up my glass by make/model not VIN. Made it soooo easty. H&H said they could have someone to me in 2 hrs. Nick and Brandon called when they were on their way, showed up on time and got to work quickly. for $300+. This company answered the phone, showed up when they said they would and gave me a fair price. Great job small business!

now that the summer months are returning and extreme heat is coming back, I am reminded how I got a…read morerepair done with them the first time and their mechanic forgot to refill the coolant i believe so the ac was not blowing cold air. they fixed this issue. I got another repair done in my same car and it seemed the same thing occurred the second time. They claimed they were going to look at it and gave me a complete run around and were ignoring my texts and calls. It has been almost a year and I never heard back from them .If you have somewhere else to go, go there. I am disappointed and upset because my first experience was good, my second experience was absolutely not. I do not recommend. i am having to pay out of pocket to fix their mistake which is upsetting.

I have taken my car with them twice already an every time they do a great job . They never…read moredisappoint. So happy with the end results.

They did a great job on my car tint! Reasonable price and great customer interaction. Just in time…read morefor this blazing Texas heat :)

AVOID AT ALL COSTS!!!!! Gerald is unbelievably incompetent and their entire operation is a…read morecomplete scam. They don't even go by this name at the location. They will waste your time, leave you waiting for hours, and allow employees to threaten you after stealing from your vehicle. USE ANYBODY ELSE!

Two years ago, I had my old Jeep tinted at Alta Mere. After two years, the windshield tint started…read morepeeling from the top. To their credit, I called them and they agreed to redo the work, but then the Jeep got totaled on a long road trip. Enter the new 4Runner! This time around, I wanted a premium, high quality installation, even if it meant paying a premium price. After checking reviews, I found this location. It looked like a corporate owned shop, and it turned out it actually is. I called for a quote and set up an appointment. Dropping off the truck on the scheduled day was pretty smooth. I already had an idea of how dark I wanted the tint, but I wanted to verify my choices with the front desk rep since she sees these setups every day. She gave me some great advice, so we rolled with it. The entire process from drop off to pick up took about four hours. Because the weather was rainy and cloudy during the first week, I noticed some bubbling early on. However, during the second week, I parked the truck out in the sun, and 90 percent of those bubbles cleared up almost immediately. By the end of week two, they were completely gone. The tint looks flawless now, and you can not even tell there is a layer of film on the glass. I highly recommend XPEL Dallas for window tinting!

Window tinting will take about 8 hours to get done, so plan your day accordingly. Maybe it was just…read morea hectic day for them, but I would have rented a car if I knew. The appointment was booked weeks in advance... Additionally, I got debris behind the window tint and that's just what can be seen from sitting in the drivers seat. I haven't even inspected the rest of the windows yet... Just feels crummy to pay so much and not like the results.