I can't get a hold of him. I have tint that was installed by him that is under warranty and it's bubbling after a couple years. I sent him a text asking him about upgrading my tint to ceramic and have had no response. Seem like a nice guy when I had it installed. I don't know what's going on because he hasn't replied. read more

Jose & Jessica have provided outstanding service and professional work on all of our luxury cars. This BMW was in two accidents from an old driver hitting the car on one side and a person who did not have a drivers license on the other. Caliber Collision repairs were horrible. Pulse made the proper corrections and I knew they were good, but I was so pleased when we picked up the car. It looked brand new beyond expectations. Crazy. This business is honorable. They care about the quality of their work and reputation so I looked for them and they had moved. So glad I was able to locate them! Thanks! Jose! read more

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Good morning everyone. Hope you are well and in good spirits. I preface this by reminding all that I am aware of my fortune in this world, in this time. Sun is shining, I have food in my fridge, life is sweet, so this is not the end of the world, just a review of a business. Pulse. I have used this business in the past, and my experience was good. I had an SUV that had no rear glass tint. Boom, done. Monday I went to ask for a quote on two cars. One needs to have the tint replaced. I used to tint windows in the 80s, I know materials have changed since, but it isn't a reinvent of the wheel. The purpose of tint is to reflect heat, but still provide a clear view. I was shown the levels of films they offer, chose the first level ceramic, at $249, plus $120 to remove the old tint. Tint removal is a 20 minute process at most, to an inexperienced person, but they can charge as they charge. I was okay with it. This morning is my appointment. I am on time. We go back over my selection, and I am now told the film I chose appears "hazy". I was told the film priced at $349 and above are clear. Wait Whuuuuh? Would be like going into a brake shop, and they offer 4 levels of pads, 2 that just barely stop your car, and 3 more expensive, that work. Why on earth would any business selling tint, even advertise a substandard product that appears hazy? Visibility is the main priority with cars having windows to begin with. Not aesthetics, safety, our very lives and the lives of others we share the road with. Why bait anyone with lower priced films, you already know are subpar and "hazy", just to then upsell products that should be the starting point to begin with. Like selling me eyeglasses, and saying you won't be able to see out of these at this price, to see, you will need to buy these. Tell me that on the day I am shopping around, not the day I am dropping the car off, and I would have more than likely felt you are being upfront and honest. For me, that is the part that was offensive. You wasted my time. I am retired and have lots of nothing to do with my time, and that, I worked my butt off for decades to get to do. Most people still out there in the grind, know how precious down time is, and how valuable a price we pay in your career to get to a place of peace and free time. I have zero time for bait and switch artistry. None, Zero. Tell me up front. Or how about this, don't sell anything you wouldn't consider clear. Dark tint can still be clear. Hazy should be unacceptable as lives are on the line. And why an even $100 jump between each level? Are the materials so vastly inferior as to cost $200 more between level 1 and 3, or 2 and 4? That is clearly just marketing, not product value or cost associated. Once again, you can make enough to keep the doors from closing, but not enough to explode your business and eventually expand. Why? This is the DFW metro, and there are way too many in the segment. So be honest the first time. I was calm, respectful, but mostly livid on the inside. I remind myself I have food, water, shelter. Besides, it is a convertible, when I am in it, the windows are down and tint not a factor, because I am inviting the sunshine in. For me, I so wanted to get the car done, and blast them with a 5 star rating. But for me to get up at 8 a.m., wake my son up, who is in exams, and have him prep to pick me up, only to get there and be hit with a switch? I cannot recommend a business model that would even try that on a 59 year old me. Maybe when I was 30, but back then I was still tinting my own cars. Well I own a blower to pull dust out of my garage, and razors, squeegies, and Youtube for the latest tips of tinting. I have Jeff Bezos with vendors selling top grade film. I would sooner do it myself than ever deal with that again. As always, please do not see this as an indictment of their business as a whole. What works for one, may not another. Never write off a business on one review. Venture out to that place for yourself, with an open mind, and see how your own experience goes. I try my best to root for small businesses. But they have to support us as well. If you made it this far, give yourself 5 stars. You could have been doing anything else, but you read this, and for that I am grateful. Now I have to get back to doing retirement. I need a cup of coffee before driving across town to another tint shop I have used in the past. Never an issue other than the 35 minute trip I have to make. Take care of yourselves. Be safe, be happy, be loved. read more

I went in for a tint job was aware I was going to have to pay more to have the old tent removed and felt the price was fair and the customer service was good. When I returned to both of my vehicles I saw that on the outside beside a few bubbles it was a pretty good job . They made corrections to the bubbles . On inspecting my car it was a disaster. Broke my door panel where the lock and windows are, got what ever they use to put the tint everywhere including damaging my steering wheel and broke my rear view mirror doing the front windshield. I get that I'm not driving a Lamborghini or Porsche but I expect my car to be returned to me in the same shape when I pay for a service. I'm demanding this all be repaired and now no one is answering my calls. read more

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I loved my tint I received today! It's exactly how I wanted it. Gilbert was so nice, especially explaining everything to me about the tint and the after care it needed once done. I've already recommend it to a few of my family members who totally loved it. Thanks again Gilbert! read more

Pulse Automotive Customs - Car Stereo Installation Near Me - Hurst, Texas

Do not purchase! They say you get lifetime warranty on it and it's a lie! The customer service sucks the one guy that helped me, told me that they can not replace window Tint because it's too much money to replace it and that it's normal to have debris on window tint I have been tinting my windows at other places for years never had this problem. The one guy there wanted to argue and damn near fight. I was up-charged $120 for 2 little corner windows and I had to return to get it fixed because they shorted the tint by 1/8" of an inch! and when they replaced it they purposely used some used paper with scrapes and marks on it. And the guy was blaming me for the poor workmanship the shop provided stating that it was my fault for leaving and not pointing out everything wrong with the car when I was there! read more

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Received excellent service and would recommend them to everybody. I went in to another audio place before going in Pulse Audio. They quoted me way too much! When I went in to Pulse Audio, the staff knew exactly what I wanted. They were so professional and did the same install for the same speakers for almost half the price saving me over $2000! I was definitely impressed with their service. I strongly recommend Pulse Audio for any audio installation. read more

Great service! I went to get my windows tinted here and got it done quickly and did a great job, there were some bubbles on the tint that I asked them about and they said they would disappear in a couple of days in the curing process and sure enough they disappeared and the tint is super dark and smooth. I got exactly what I asked for and would come back again! read more

Tinted the side windows and rear window on a Tesla 3. The work wasn't quite right, but they meticulously reworked the tint upon request to ensure it turned out perfectly. Their diligence to make sure I was satisfied was commendable. read more

With appointment is like 3 hrs , i had to go back 2 times bcs the tints fell not recommended

Called on a Monday morning without an appointment and they got my car in and it was completed when promised. It looks great, the price was great and I'll not hesitate in using them again! read more

Excellent service from the staff...was wanting to upgrade my amp and subwoofer...they ran a diagnostic to told me exactly what was needed and was very patient...gave me the best deal for this installation...I left COMPLETELY SATISFIED....WOULD RECOMMEND TO EVERYONE read more

terrible, with an appointment I had to wait over 3 1/2 hrs in their lobby, Had to to knock on the back door just so someone would come out and give me an update so I could leave. the tint was rushed, dried streaks and windows not fully covered. save yourself the headache and go somewhere reputable other than the ghetto of Hurst, Texas read more

I took my 2016 Mitsubishi in for a new stereo. They ordered all the parts, they said. After the technician started work, they realized they had the wrong wiring harness. Owner and technician made the decision, without consulting me, to cut all my stereo wires instead of ordering the correct harness. The stereo never had good reception and the external mic they installed for my calls was horrible, on a good day. (keep in mind my car already had an internal mic). read more

This is my go to for all of my trucks audio and lighting and tinting needs. Super friendly and great prices! Anytime I have an issue I bring it in and they fix it. Highly recommend this shop. read more

good prices. quick work. my car looks great! very happy with their tinting services