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    Polack & Olano

    5.0 (4 reviews)
    Open 8:30 am - 5:00 pm

    Services - Polack & Olano

    Orthodontics

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    6 days ago

    Both dentists are very pleasant along with the rest of the staff. Always concerned about your comfort.

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    2 months ago

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    Dentists of Gainesville - Looking for a family dentist in Gainesville, VA? You have come to the right spot!

    Dentists of Gainesville

    2.2(28 reviews)
    2.3 mi

    Dentists of Gainesville is what you get when you cross high-tech loving retail store front…read moredentistry with the personality of a used car salesman. It's a shame, really, because most of the people there are very pleasant and seemingly good at what they do. (I'm ignoring the Periodontist who spoke to me in a patronizing way as if I was a six-year-old. I swear, I thought he was going to offer me a lollipop for being a good boy at the dentist.) Special shout out to Hygienist Jennifer whose professionalism and sincerity transcend the negative elements of this office (I'm looking at you, snarky Office Manager). However, this office is a machine, and their efforts at efficiency leave patients feeling like they're on a conveyor belt moving from provider to provider, all headed toward the cash register. Forget thinking you'll see the dentist you booked with; you'll get whoever is lined up on the assembly line. And don't count on the Dentist Du Jour taking time to read through past notes before treating you. My last encounter here involved the Dentist not bothering to recognize that I have galvanic toxicity (look it up). The first thing she did was poke an implant with a metal instrument, causing lightning to course through the side of my skull and leaving me in pain for the next twelve hours. (It was in the notes from the last visit, doc. Read the patient chart!) I really wanted to make this dental practice work because they have later hours so I can schedule after work. But at some point during every appointment there has been "the sales pitch." Some administrative person takes over the appointment and pulls up a list of expected out-of-pocket charges on a computer screen in front of you while sitting in the exam chair. The Dentist hasn't bothered to talk about recommended procedures, benefits, risks, or any of the other things you'd expect from a medical provider. And when I asked about some of the items on the list (adding up to hundreds of dollars beyond what insurance covers), I was simply told, "Well, she went to Dental School so we just need to trust her recommendation." I fell for this hard sale tactic during my first visit because the doc said it was necessary. Sadly, the doc didn't tell me that there were other options available. And, in subsequent visits, the doc didn't even identify what caused her to make that initial recommendation. Miracle cure? Instead, she added other expensive items to the tally. The Periodontist was even worse, recommending a high-tech procedure that would have cost thousands of dollars out of pocket without even mentioning that there was a low-tech option completely covered by my insurance. And when I tried to check out, the front desk attempted to book a "3-month follow-up" without mentioning that the entire appointment would have been out-of-pocket. I asked the "billing specialist" about this money-grubbing approach to dentistry, and she cheerfully replied, "That's just the way we do things here." The real kicker was when I decided I'd had enough of these mercenary tactics and said that I would not be back. I was told that their system would automatically schedule me for another appointment 6 months + 1 day after my last visit. (Really? I don't get to choose the date or time?) They said I'd get an email reminder, and then I'd have to call the office to cancel the appointment or I would get billed for a no-show. So if you're looking for a dental practice that uses lots of cutting-edge tech, and if you don't mind being on an assembly line, and if you're able to hold your ground and not be swayed by their sales approach, then you might be happy here. For me, there are lots of other great options in the area that offer a more personalized experience with Dentists who get to know you and care about you, and who don't go reaching for your wallet every time you stop by for your biannual cleaning.

    I've visited this office three times, and each time got worse until they broke this camel's back…read more At the first visit, of course, we were just getting to know each other. I was quite surprised, though, not to receive any encouraging word when they discovered that, at age 65, I still had no cavities. Instead there was a lot to say about all the procedures they should do and how I'd need to start coming in for quarterly visits, rather than sticking to the bi-annual visits covered by insurance. On a singular positive note: This was the first time a dentist told me, definitively, that I am grinding my teeth and causing damage to enamel and gums. (Past dentists would ask me if I grind. I'm asleep, I don't know.) At the second visit, I was prepared for the negative experience and determined up front that they would not shame me into fluoride treatments, periodontal rejuvenation, etc. When I told Nabila that I couldn't afford to go down the road with all their suggestions, I received pity for supposedly being too poor. I said "no" to all the extras and left with just the exam, xrays, and cleaning, as planned, but miffed that she would talk to me that way. The straw: First off, the shocking blow that I have my first cavities. (Did you know a medication can cause dry mouth and ruin your saliva protection?) That's not their fault, of course, but the treatment plan! Nabila quoted around $1800 was "necessary," including "cerec inlays" for 3 cavities mounting to $1100. She even mentioned the word "crown" a couple of times. Crown? I thought "filling" is the appropriate treatment for a cavity--especially one that hasn't been there long and can't be very large. Additionally, Nabila had charged me nearly $250 for the cleaning (covered by my insurance) and proposed another $100 for cancer screening. Every prior dentist has done a cancer screening included with the exam, but because this office uses high-tech digital equipment... I left with their proposal and determined to seek a second opinion. Thankfully, insurance covers the consultation with another dentist--and thankfully the local dentist I chose (using the same high-tech digital equipment) offered to do a whole new set of xrays with the exam. I made an appointment the same day and received confirmation that I do, indeed, have cavities, but only TWO need to be treated--with composite fillings, not inlays; they are too small to require that much intervention. The third spot on the xray was too small for treatment. This dentist recommended waiting and watching to see if the small amount of damage can be reversed with fluoride and flossing. Bottom line: Addressing only the cavities (and saving the periodontal issues for another day), I'll be spending $80 for two composite fillings compared to $1100 for three cerec inlays at Dentists of Gainesville. Thank God for gut feelings. I knew there was something very wrong about that office! They are not to be trusted.

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    Dentists of Gainesville
    Dentists of Gainesville
    Dentists of Gainesville - Dentists Of Gainesville opened its doors to the Gainesville community in November 2017.

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    Dentists Of Gainesville opened its doors to the Gainesville community in November 2017.

    Smiles on Haymarket

    Smiles on Haymarket

    4.2(10 reviews)
    2.1 mi

    After having an extended relationship with another dentist for years, it just seemed he was…read morebecoming unavailable, so we started searching for a new Dentist. We found another big practice in the area, but the answer to everything was "you need a crown" . it felt like excessive work being recommended, so we were now cautious. My son had come here and was pleased, but he is young and has great teeth compared to his aged parents . I made an urgent appointment after splitting a tooth while eating. the whole process was amazing. scheduled quickly , good front desk staff, and a very kind and patient Dentist and support team. great first start, but then my wife needed to get a check up, and a filling, and the process was great again. I still failed to write a review. Well over the weekend she had a severe pain to cold. she was able to get right in, exam, x-ray, and rapidly referred to an root canal specialist. all done same day. several interactions 3 family members , all great. We have complete confidence here.

    We bring the entire family here. 4 kids, 2 adults, and even 2 grandparents!…read more They are fantastic and always have been. Nice text reminders for appointments, a beautiful waiting area; for the kids there are 3 ipads full of games and a big screen tv, plus the GIANT gorgeous fish tank. wow! Comfy chairs. Very clean. Extremely pleasant doctors and assistants. We really love it there. A+ Feels like family every time we go. Oh, the kids REALLY look forward to the big toy chest after each appointment. :) Its the little things, right?

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    Smiles on Haymarket
    Smiles on Haymarket
    Smiles on Haymarket

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    Polack & Olano - oralsurgeons - Updated June 2026

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