This is a great little ice cream shop. The owners were there with their children. There are games…read moreto play and the ice cream is some of the best I have ever tried.

On vacation in the area. What a refreshing treat. Staff were nice and the establishment was clean…read more Variety Tasty flavors, My son and I shared a banana split.

The kid loves Andy's in Dallas so when she saw that there is one in Tyler, it was a foregone…read moreconclusion that we would go. The whole operation is similar to Dallas, including a very long drive thru line. The kid got her favorite with different types of chocolate--sauces, pieces, sprinkles, I really don't pay close attention. The main thing is that she loved it and was happy. I have a feeling that every time we visit Tyler from now on we will a visit to Andy's on the agenda.

First time here. If you're in Tyler, Texas it's a must stop. A retro themed walk-up Frozen Custard…read moreshop. I got the BYO Jackhammer with Vanilla Custard, Peanut Butter Cups and Cheesecake Bites. Food Coma!!!! Super fast and friendly service with a smile. Nice clean area to order in. Very nice curb appeal.

I ordered cookies and ice cream and they were delicious. If you have a sweet tooth this is…read moredefinitely a spot to try. The customer service was great and the restaurant was clean with a cool vibe. Definitely a place I would come back to.

Literally the best cookies I have ever had. Love how they're open until 1am or 3am always. Nice…read moreworkers. Clean area. I'm a HUGE fan of the double chocolate chunk. It is AMAZING. They also have delivery drivers and pickup services as well. I signed up for the rewards program. (FYI: Only the last photo of the cookies is mine, the store pictures are from Facebook.)

I enjoy a Braum's burger, which was good here as any other location, but man...the staff here was…read moreso friendly! I came here twice and encountered different people, and all were wonderful...in the drive thru, at that! I was only in town for a week, but this town is blessed to have people like that serve them on a regular. My meal was fresh and hot. Good food and good people. Go on and stop by.

Visited this location on 8/2 at approximately 1330, to have lunch in the middle of my workday…read more First time ever visiting a Braum's at all. Couldn't tell where you're supposed to order, nothing clearly labeled, just a bunch of people congregated around the counter couldn't tell who was in line and who wasn't. Made my way to the front to try and order, one girl took some orders ahead of me and as soon as I was next they moved off to the ice cream side where a bunch of their employees, 4 or 5 seemed to be crowded around one ice cream creation, unsure why that many staff are needed for one order but sure. Then when one person from the back, made their way to the front, did not greet me, did not apologize for my wait since id clearly been standing there a number of minutes. So I abruptly made my leave from this location and made my way to Mcds where at least I know what kind of service to expect. If any managers read this or corporate you need to do better, better training, better presence of mind in your staff, heck better line organization so people know where to go for what. As this was my very first time visiting one of your locations, this will also be my last, no point in going out of my way to be treated like I don't exist right? And be sure that I will make sure to tell anyone and everyone that asks, Hey is Braum's alright to go to? I will give them a firm and emphatic No.

When we come to Tyler to eat 50% of the time at least, we grab Marble Slab because there are so…read morefew. It normally is a good- great experience. However, tonight Junah made it less of a positive experience. He was talking and not paying attention to customers. He was on his phone touching his hair and nose. Thankfully he had to wear gloves. He was so distracted he bypassed us to the customers behind us. He kept trying to talk and get Hank sidetracked but he for the most part was cordial but stayed on task. I did not get the young lady's name she was a trainee. She stayed with the customer and was working efficiently. A past employee came in they all spoke to one another and Junah began to quietly complain about the line. He told Hank he should put up the closed sign. Hank did help me with merging my app to the new one and explained what to do and was patient. I would normally give them a 4-5 star but tonight's efficiency and service was skewed by Junah.

The ice cream is good but the store is not clean and prices are way too high. A health inspection…read moreis seriously needed. The best service we ever got is from Junah. He is the absolute best and HONEST. A kid named Jude cursed out other employees in front of us and the shift lead, Hank, stood there and did nothing. No ice cream is worth this.

Nice little stop at Scoop and Grind off Highway 64 in Tyler. I grabbed a coffee and it was fresh…read moreand smooth with great flavor. The staff was friendly and the vibe was relaxed. Definitely a good spot to swing by for a quick coffee.

This has been my favorite coffee shop for years. They have VERY tasty coffee. The owner is one of…read morethe sweetest most beautiful people I've dealt with at a coffee shop. Truly excellent.

Waited for 5 minutes inside without being acknowledged, never mind receiving service, as the…read moreemployees took care of the drive through only. Love their ice cream but service at this location is horrible.

0 stars. I really like their ice cream, but service is terrible. The Hispanic girl with curly…read morehair that is always there is always very rude. Ice cream is already pricey, and she doesn't even give you full scoops. She has a potty mouth, so not comfortable taking kids there. It's not a good environment, especially if you have kids. If I go and see here there, I just don't order anything and leave. Terrible! Need to do better.

Absolutely amazing food, drinks, ice cream, and groceries. The service is out of this world. The…read moreinside is always clean we love to go get ice cream with the fam. The prices are lower than any other places I've seen.

I stopped by Braum's Ice Cream & Dairy Store for breakfast and got a sausage biscuit with coffee…read more Great customer service, clean restaurant, and good music. Overall a great breakfast experience.

Great frozen yogurt with lots of delicious flavors and toppings to choose from. The shop is clean,…read morefun, and the staff is friendly. A perfect place for a sweet treat in Tyler.

We came in an hour before closing and all the tables were closed. It's not like we went right…read morebefore closing and they were extremely rude. Do not recommend anyone coming here.. not worth it..

Got to try knife & Faulk at a symposium a few weeks back and the food they catered was so…read moredelicious. The waffles were perfectly crisp and had caramalized sugar on the outside. The chicken was juicy and crispy. The quiche had spinach and tomatoes. It was very fresh tasting and delicious. Good for a quick healthy breakfast item. It tasted really good with salsa on it The sweet potato has was also good. Lightly seasoned and allowed the sweet potatoes to just shine. I really enjoyed the food and definitely recommend you all try them for catering an event or just to have for dinner so you don't have to cook! It's also a black woman owned business so I love supporting another woman and Chef Marlene definitely knows what's she's doing!!! Check them out!

Knife and Faulk catered our wedding. I wish I could give 10 stars. My menu requests were fulfilled…read moreand the food was amazing. My guests are still commenting about how great the food and service was. They were truly a blessing and I highly recommend.