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Poivre Rouge

4.0 (2 reviews)
Closed • 12:00 pm - 2:00 PM, 7:00 PM - 9:30 PM

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New Orléans Café - Paella Fruits De Mer and Pizza Jazz

New Orléans Café

3.6(19 reviews)
13.6 km
•€€

There are only 2 decent restaurants that are in the vicinity of the Grotto, New Orleans is…read moredefinitely one of them. Don't let the name deceive you, they have quite tasty paellas. Skip the pizzas and just go for the paellas - mixto and chorizo were the best. The fish and chips were also noteworthy!

We went into this place because there weren't many options nearby. It's a tourist trap restaurant…read morewith terrible customer service and low-quality food. A rating of 1 is too generous. We ordered two hamburgers and two trout fillets. The salad vegetables hadn't been washed or sanitized, and the food was bland. When we complained, we were rudely and aggressively told to season it ourselves with the salt and pepper provided on the table. They have no pest control; flies buzzed around the food. I ordered a lemonade, which turned out to be a glass of water with a slice of lemon, for which I paid over 4 euros. When I complained about the high price of the water with the lemon slice, the cashier or manager ignored me and rudely and arrogantly demanded full payment. They don't have a drinks menu with prices; this is a tourist trap. The menu description doesn't match what you get on your plate, and if you complain, you're treated rudely. I live in the USA, where customer service is very important and essential to a business's success. I've traveled to Lourdes several times with friends and family and have had much better experiences with local restaurants; unfortunately, this time it was awful.

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New Orléans Café
New Orléans Café - That bottle of 7up was nearly €6!! Plus the very light oil dressing was not at all spicy

That bottle of 7up was nearly €6!! Plus the very light oil dressing was not at all spicy

New Orléans Café - Plate of mini pastries with espresso: the crème on puff pastry was delicious

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Plate of mini pastries with espresso: the crème on puff pastry was delicious

Poivre Rouge - steak - Updated November 2026

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