set up a mobile appointment didn't show up. No communication at all. Wouldn't recommend.read more

I had big crack on my windshield Wass the cheapest priced…read morein town and the best job thank u Marc

Guys took care of my Ford Focus on a Saturday in short order. Waiting area has chairs spaced apart…read morefor social distancing, and everyone was wearing a mask. Super nice guys, very good about communicating to me (and I observed other customers being checked in with, too) about what our expected wait time was and costs. Also, they were $100 cheaper than the two chain auto glass shops I talked to - who couldn't even fit me in on the same day. (Bonus - TV in the waiting area was on some quality educational Saturday Morning TV, so we were all getting our learn on a bit, too.) Clear with post-install instructions. Windshield has, at this point, made a trip to Indiana and back with zero problems - in rain and heat! If I have anyone with windshield or other auto glass needs, I'll be pointing people their way for sure. Support a small business! Check them out.

I will NEVER TAKE MY VEHICLES ANYWHERE ELSE! I have had three vehicles tinted here. Quality tint…read morefor the prices and professional. I have referred many people and everyone has been a repeat customer. Very pleasant staff!

This is a small mom and pop shop (actually I think it might be a pop and son shop), and they are…read moresuper friendly. There's an old dude who doesn't do much, but is always cute and nice. Then there's the middle aged guy who is also very nice, and he's the one who does the repairs. They do auto glass and windows and probably anything else glass related. I went in to get a new windshield and they did it in about 3 hours. And when a piece of the plastic caulkish stuff that goes in between the glass and the car started coming up, I went back in and they were super sorry and fixed it in like 5 minutes. I [HEART] Ferndale Glass Co. They make me feel warm and fuzzy.

I recently returned home from a family reunion to find a bullet had made its way through the rear…read morewindow of my 1990 truck, shattering it before ultimately coming to rest in the back seat. I was shocked when the police officer who I filed a report with matter-of-factly told me that the bullet probably came from Detroit - more than a half mile south of my home. He hypothesized that someone had decided to shoot their 45-caliber handgun into the air. "What comes up must come down," he said. Nice, I thought. Even better was the fact that my insurance company would not cover this. I called around to several glass shops in the area. The model of my truck is not common in these parts, and compounded by its age, I was told by all shops that a special order would have to be made which would ultimately end up costing more than a decent fraction of the value of my truck. I was fortunate enough to channel my inner hillbilly and find a suitable rear window at a junk yard in Detroit. Side note: I 'spose I've finally earned my Detroit pass after driving to a junk yard with a bullet hole in my window. Being the complete criminal scam that car insurance is, my company would not cover it so I was in the game for the cheapest, quickest fix I could find. When I told the guys at Ferndale City Glass that I'd found a replacement window, they told me to bring it in and they'd install it for $65. The bottom of the replacement junk yard window was rusted out and they were actually able to salvage certain parts from the original window to make it all work better than new - in less than an hour. I was beyond impressed. So all said and done, my surprise lesson in trajectory and gravity only ended up costing me about $165 rather than more than $300 which is what I was expecting based on quotes I had received. This a great family owned business which has been in the area for more than half a century. They know what they are doing. I highly recommend this to anyone who needs glass repair done in the Ferndale area.

The guys replaced the headliner, which you can't do a cheap fix for. It looks absolutely perfect,…read morelike new! Kind, professional, gentlemen, every one of them, and well worth the cost. I highly recommend longtime business owner Tom and the guys at Paul's. Quality craftsmanship. (I saw other customers there that had much nicer vehicles than mine, who also put their trust in Paul's). Go see them for quality interior work on your beloved vehicle. (They don't do detailing) Amy L.

Amazing, high quality work! My seats look brand new and have a customized look. Turn around was…read morequick and the staff was friendly and helpful

586 Tint Factory will always get my business for every vehicle I own…read more Sean and his entire team provide the kind of customer service that is hard to find. When I first reached out online, I was unsure what type of tint I wanted and whether I wanted to go as dark as 5%. Instead of pressuring me into anything, Sean told me to come in so he could personally show me the differences between ceramic tint and the other options. The technicians were just as helpful. They showed me tint on their own personal vehicles, shared their honest opinions, and helped me understand exactly what I was getting. I originally knew I wanted 5% on the back of my Toyota Camry, which I use for Uber, but I was hesitant about doing the front windows that dark. After seeing everything in person, I decided to go with it--and I have loved it ever since. The tint looks amazing, the quality is excellent, and the car photographs beautifully. Sean also went above and beyond to squeeze me in on a Thursday morning so my brand-new Camry would be ready for Opening Day. Now, before leaving for another trip, I needed my front windshield done while working around several appointments. Once again, Sean found a way to squeeze me in. That level of service is why I came back and why I will continue coming back. From Sean to every technician in the shop, the whole experience was knowledgeable, professional, welcoming, and well-crafted from beginning to end. They do not just install tint--they make sure you understand your options and feel confident in your decision. Any car I own from this point forward is going to 586 Tint Factory. They have earned a customer for life.

I Googled "PPF and ceramic near me" and that's how I found 596 Tint Factory. Within minutes, Shawn…read more(the owner) personally texted me. From the very first conversation, he walked me through the entire process -- what to expect, timelines, options -- no pressure, just straight, knowledgeable guidance. He was personable, patient, and genuinely cared about doing it right. Even more impressive? He was able to squeeze me in the same day. If you know anything about high-end tint/PPF shops, that's rare -- especially for a place this busy. They kept the car for two days to complete ceramic coating and front clip PPF, and when I picked it up... I was honestly blown away. The gloss was unreal. It looked way better than the day I drove it off the dealership lot. The depth, the shine -- next level. I'll be honest -- I've never paid for a service like this before. I questioned whether it was "worth it." It absolutely is. Every penny. Beyond the results, the customer experience was top-tier. Communication was fantastic the entire time. The shop is spotless, organized, and family-friendly. The team clearly knows what they're doing and takes pride in their craft. You can tell this isn't just a job for them -- it's reputation and passion. Shawn and the team -- I truly cannot thank you enough. If you're on the fence about PPF or ceramic, stop researching and just call them.

Outstanding customer service!! They were able to get it done same day I called and it was later in…read morethe day on a Saturday.

the son seems to have taken control of bussiness i paid $1000.00 for a job and that included parts…read moreand labor and when i informed him the strong wind was able to blow the parts down because of what was used by him to complete the job he kept giving the run around. he finally came and looked and said he would be back. he stopped answering my calls. period. i'll see you in court. #todisrespectful #4me.

Tinted my vehicle in 2007, soon after I purchased it new…read more Price seemed fair. Work was done in a reasonable time period. Tint job looks as good today as it did when I drove it home. What more could I ask for?

Very experienced accomandating, professional place. They are tops in all types of tinting…read more Would definitely go back and use them again. Highly recommended.

Outstanding Service! I had an older vehicle and they replaced the rear window the next day in the…read moretime frame that they said they would. Excellent customer service and friendly staff sets this company apart.

They did a really good job on my electrical panel for my door window on my 2012 Jeep Grand…read moreCherokee, all the buttons and windows work again Thanks Guys!