When I called PlumbSmart they told me if I needed a technician today, it would cost $72, or if I'm…read morewilling to wait, they could schedule me for a free estimate. Thank you for the option to choose. The expert, Roger, that came by did an amazing job communicating what needed to be done and knew what steps to follow. When the second expert, Roger, came by, everything was quick, simple, and straightforward. I have yet to have everything completed yet, but so far it's been a great experience all things considered. Oh and I love that they send me a text of who I should be expecting and that they're on the way. Great touch. 10/10.

I hired PlumbSmart to replace my water heaters. They did a great job for a fair price. They showed…read moreup on time and were friendly and professional. They took the time to explain everything they were doing. Would definitely use them again.

Great job performed by great technician. Work was completed in a timely manner and the price of the…read morejob was very reasonable.

good work, fast The invoice served me well to establish that…read moremy excessive water charges could be refunded with the water company. The balance of speed, accuracy in estimating, assessment of the issue and overall price were a good value.

Great response same day Juan was extremely skilled and…read moreknowledgeable Kind and courteous

Over the Moon ~ I…read morereached out to Juan's Plumbing Services yesterday because my Toilet was clogged and I also experienced some slowness with water draining in the bathtub. Juan responded immediately in the app and was ready to send someone out on Friday. Because I had a Spurs game to attend, Anthony his Amazing technician called me this morning and said he was on his way. He arrived on time and quickly analyzed the potential issue. We discussed the price, and within minutes he was working to determine the source of the clog. He snaked the drain and utilized a camera system to locate the blockage. He showed me the issue and was quickly able to clear the clog. He also showed me how to remove the stopper in the tub where he located a rubber band and hair that was causing the slow drainage issue. He restored the bathroom and demonstrated to me that the toilet was working with multiple flushes, as well as, ran the sink and shower to show all water was running smoothly. Anthony, you rock and I appreciate you and Juan's plumbing. As stated before you left, you are now my Plumbing Professional. Highly Recommended

Alda (Master Plumber) and Felix came to work on our blocked sewer line that receives water from our…read morewashing machine. They were knowlegeable, their work was clean and efficient. We were welcomed to observe their work. Equipped with camera, they made sure that the line is open after the blockage was removed. We appreciate good communication, service as scheduled and reasonable price. I already recommended Andre's Plumbing to my family. Thank you for your hard work, thank you Andre's Pro Plumbing. Irena K

Fast service and very professional! I feel like their work was very thorough. Would definitely hire…read moreagain.

We have worked with Daniel before and were very pleased with his work on our water heater install…read more A year and half later, our water bill increased with notifications from SAWS of a potential leak. Daniel came out to inspect and could not locate the leak, but could hear it. Suggesting a little bit of time for the leak to come to the surface, it finally showed itself on our lawn. Dillon came out and located the leak, repaired, tested and advised the system is now closed and no leaks evident. Daniel and Dillon are very conscientious and thorough in their work. They are great to work with and I trust them to complete the job and at a fair price. You definitely will not feel cheated, and they will explain all details related to the job. they are my "go to", in terms of plumbing and honesty.

Poor communication. Made repair w/o giving me an estimate. Part cost $70/repair charge $345!!!read more

Arkay Plumbing Services provided a quick estimate, and provided answers to all of my questions…read more They explained the work needed very clearly, and provided a fair price. They completed the work in a timely manner, then explained everything after they were done. Very professional, with great customer service and great work. I highly recommend Arkay Plumbing Services.

Ruben has done many plumbing jobs for my family 5+ years. Always professional and a master at his…read morecraft. Highly recommend!!!!

We had an entire new HVAC system installed after our 2013 model died. Brandon Cerda came out and…read moredid a great job of evaluating our old system and giving us options for a new system. He was very knowledgeable, professional and polite. We had a conference call with his manager Josh Estrada. Mr Estrada did a very good job of explaining the loan details on a recorded portion of the call. We had emphasized our need for a 20-year warranty for the heat exchanger, coils, compressor and parts because we did not want to have to repeat this in 10 years should the new system fail. I thought we made this very clear however after listening to the recorded call a week later, I saw that the heat exchanger does have a 20 year warranty, but the compressor and parts only 10 years. Some miscommunication perhaps on both ends. We went with the 3rd tier option because we thought it has a 20 year warranty on everything. It's energy efficient and eligible for the CPS Energy rebate. The system cost over $22,000 which was about $8k-$10k more than the Tier 2 option. The system itself works great (Goodman model) and is a huge improvement. The pull down attic door/ladder had to be removed to fit the new system in. I was informed of this at the end of the day. I would have approved it regardless but it would have been better if notified in advance. There were a few details that needed to be addressed such as adding a little more insulation to the main compressor line and setting up having a 3rd party carpenter to come out, reinstall the attic ladder/door and repair the wooden trim. It was frustrating in that I had made several calls to various people, texted and sent emails with little or no reply until about a week later. The attic ladder/door was later installed and looks great. There was also miscommunication in that I was told a QCI supervisor would be out to inspect the new system. I had a scheduled appointment and waited several hours. No one ever showed up. When I called about it they said I didn't need it because we live outside of the San Antonio limit. Then later someone said they were going to send the inspector. He showed up and gave me the requested paperwork I needed to complete the CPS Energy rebate application, and was going to leave without inspecting the system. I had him inspect it and was told that everything "checked out 100%." Brandon Cerda, the initial technician who assessed our old system and went over new options, was very helpful in getting a loan from Good Leap since this was such a huge investment. He was great in that he showed me a photo of the attic unit that had flooded the drip pan with oil and refrigerant. He said the outside compressor was still ok. Ironically the prior company which gave me an estimate never mentioned this and said I had a bad compressor. The point being that Goettl is very honest, knowledge, thorough and detailed in their work. The installers Matthew and Josh (a different Josh) did a very good job. It was an all day project. Josh did a great followup job in showing me the attic unit, answering all of my concerns, adding insulation to the outside compressor line, and going over routine home maintenance such as changing the HVAC filter and adding fluid to the attic unit's IV Bag (a device that injects a small amount of a special fluid daily to help keep the lines clear. Ignacio Hernandez (goes by Nacho) was helpful in calling about a week later to look into the 20-year warranty issue. He later sent an email with the recorded phone call where I heard Josh the manager mention 10 years warranty for the compressor. The recorded portion of the call did not initiate until after my wife dropped off the conference call. Although Josh was right, I still feel like he knew our need for a 20 year warranty because we spoke about it at length. The $22k HVAC system was at the end limit of our budget. We may had gone with the lower option if this fact had truly set in my mind. Regardless, it was a done deal. I researched and found after the fact that 10 years is standard for a compressor warranty unless you purchase an expensive 3rd party extended warranty. Call it a life lesson on my part. Goettl was very good in registering the furnace, compressor and coils with the manufacturer Goodman (this has to be done within 60 days of installation in Texas to get the full warranties as described 20/10/10). Overall Goettl AC & Plumbing did a wonderful job. Everyone was polite, professional and was not pushy regarding the sale of the HVAC system. Prior to this I got an estimate from another contractor and did not like their aggressive sales tactics. The new system comes with a 1 year Goettl service membership. I had actually paid for this the day prior to the installation so they extended it to 2 years. Having the membership will save you money regarding maintenance of the system. We also received over a $900 credit since we had prior repairs with Goettl and a 5% First Responders dis

I think $399.00 is pretty steep to connect a pipe being a very senior citizen. At least the water…read moreis on.

I had the pleasure of working with Tim recently. A fire hazard came out in an inspection report due…read moreto the water heater one inch clearance. He came to assess it, ordered the part, and returned the next day to fix it. Tim was prompt, knowledgeable, and immediately took care of the safety concerns. Thank you!

Pool Pump PVC plumbing and Sanitizer replacement:…read more This project was on moment's notice. I had two other Contractors fall through. I did not see Revilla's message to me the yesterday, after having already spoke with the other contractors, and the one I scheduled cancelled this morning. I saw Revilla's and decided to give him a call. He had an opening this afternoon. Kevin arrived within the scheduled time frame and completed the job within an hour. I am very pleased with the quality of work, willingness to work on a moment's notice, and a very reasonable price. Thank you.... Job well done!

I took a chance on this company, considering they had no reviews. I got a swift initial quote…read moreonline via Yelp from Tony, and we set up an appointment for him to see our problems. We had 1 broken sink handle with leaky drip, and a second sink clogged at our spa business. He was reliable showing up for his appointments, and he gave us a variety of quotes based on how fancy or not of replacement equipment we wanted. He did a great job! I got a nice new metal sink faucet with no leaky drip, and my coworker had her sink un-clogged. A+++

AMAZING! AMAZING! AMAZING! Tony and his awesome team came out to repair a break in my main sewer…read moreline. I obtained 3 additional quotes for the same repair and Tony's was by far the lowest. Although it was still an expensive repair, I feel very confident the job was done right...and may I add their financing options were good too. I'm so glad I went with Tony. He was extremely patient with me and worked through the entire process with me...always in communication with me and ensuring the job was getting done. I definitely found my forever plumbing company! You won't be disappointment! I highly recommend Tony, Bryan and Chris for all your plumbing needs. Thank you so much guys! I'm extremely happy with everything!

well knowledge about the business, and I highly recommend plummet to all my friends, Quality Serviceread more

Henry came out and fixed our leak the same day we called. I appreciated his professionalism and…read moreattention to detail. I highly recommend you use this company.