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    Pocket Net

    4.0 (1 review)

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    16 years ago

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    People searched for Mobile Phones 4,333 times last month within 15 miles of this business.

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    T-Mobile

    T-Mobile

    3.1(136 reviews)
    4.8 mi
    •$$$
    Virtual estimates
    Shipping

    Service here is still great DEPENDING on who helps you…read more I've been to this location on and off since 2023 and the only time I received sub par service was a few weeks back wanting to pre order the new 18 P-Max for my spouse. Upon entering the store there was no warm welcoming or greeting. I didn't catch a name but we eventually were "assisted" by a a guy in his 30s maybe, fair-skinned shaved head.. Overall, he was polite but his attention to detail and really overall helpfulness was hot garbage. Before him, I never had to log in to the tmobile life app to "help myself," or queue in line. After doing so, we explained that we wanted to pre order the new iPhone and he replied saying everything was pretty much done online or thru the app, so he had us do it on our phones without much help. Although that's fine, when he did help he wasn't very thorough or attentive to what he was explaining. Ex.: He didn't notice that I had opted for an upgraded phone plan during my choice selections and overlooked it when reviewing my order with me. He seemed rushed, inattentive, and could care less about the money I was spending there. Moreover, his female friend working there was also trying to hustle us to sign up for the T-Mobile Visa credit card, toting fairly high percentages of rewards if we used the card there. She seemingly got all b*tt-hurt when I declined. Like no cookie or Scout badge that day from suckering a sale out of me. Well sorry (not sorry) that I thought I had a choice of whether to opt for the card or not. 5% cash back is great and all but it's not like I'm buying phones and accessories every other day at your store like it's groceries or gas, to justify the sign up (and of course subsequent lowering of my credit score due to the credit check for the sign up). I'd avoid this location if those two end up helping you. Everyone else who has assisted myself and my spouse thus far has been nothing short of awesome. Avoid the two careless fair-skinned hispanics BFFs (male & female). They're not there for you, they're there for themselves.

    Received outstanding service from rep Yatziri. She was attentive and understanding of my needs. You…read moredon't see this type of service anymore anywhere. She truly went out of her way that I got my issue resolved. If you are looking for new service please come see her at this location. Thank you Yatziri for your outstanding service!!

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    T-Mobile
    T-Mobile
    T-Mobile

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    iRepair

    iRepair

    4.8(549 reviews)
    3.6 mi

    Trust the 5 star reviews here. They are legit. Absolutely great experience here. My phone got that…read moredreaded white/green vertical line on the screen and needed to be replaced. I found this place on Yelp, sent a message, within a less than a minute, I got a quoted price, what time to come in and roughly how long it would take. No BS, no "we'll have to see what condition the phone is in, in order to give you the price", just exact price right on the spot. I came in at the exact appointment time, and to my surprise Jerry, the manager was there waiting for me. Dropped off the phone to him, he told me to come back in 30-45 minutes. He didn't give me any paper or receipt, so I felt a bit worried since there was no proof I left it with him but I did so anyways. Came back 45 minutes later and there was Jerry waiting for me again, showed me the phone and it was a brand new screen, worked even better than before and i was out the door in a few minutes. One of the best experiences I've ever had with repair service and definitely making this my new go to place for any repairs. I also found out Jerry not only does Phone repairs but also, tablet, and computer so I'll be coming here for those in the future. 5 stars for awesome experience here, and another 5 stars for Jerry for being friendly, easy to deal with and just providing good customer service.

    Fast and efficient. Easy communication. Price is reasonable as well. Owner/technician seems to…read morediagnose problem accurately

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    iRepair - This is the front door upstairs!

    This is the front door upstairs!

    iRepair - Iphone ipad samsung repair call 6269050666

    Iphone ipad samsung repair call 6269050666

    iRepair

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    Pocket Net - mobilephones - Updated September 2026

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