This location i give 0 stars. Very poor customer service and the 2 ladies working there were not…read moretentative to customers. We called to asking they have the watch series 10 and 11 and we were told on the phone that they can't check because she was too busy so we end up driving to the store to see that the employees were on their phone with no customers. So they lied about being busy second thing they had us waiting over 35 minutes for the watch we wanted to be updated so we were told. Come to find out. We asked where that lady was. She went to lunch Lack of communication.I give this place a zero rating the worst place I've ever been. does not deserve a star at all had to put one up so I can continue this rating.

The service was awful. I was helped by Steven and he was ridiculously rude, unfriendly, unhelpful…read moreand just gave an overall bad experience. He didn't welcome me whatsoever nor did he even offer to help me when I clearly approached him with a question. I asked him a question very kindly and he cut me off and said "Just call customer service". I asked him for a direct line and he responded as if I was stupid. It's off-putting that people as such work in the front. I'll also be formally filing a complaint.

This location is in the shoppes Plaza area. Easy to access and very convenient setting…read more We have taken my wives phone here for two repairs, both done extremely well, for the right price and in a timely manner. The gentleman who usually greets us is friendly and very well spoken. First time they replaced my wives a camera glass on her galaxy phone. It took about an hour. Job well done. Then we came in for a second repair for the back glass which needed full replacement. It took a couple days for them to receive the part but when it came to fixing it, it was done fast and proper. We will continue to recommend any friends who need their phones repaired to this location. Prices are fair, and service is quick and professional.

My phone died and Johnson was able to fix it until my replacement arrived. Quick, friendly service…read morewithout being pressured to purchase something unnecessary.

I had been dealing with storage issues on my phone for months and finally decided to come into…read moreT-Mobile to get it handled. Tristan helped me out and made the whole process super smooth. He took the time to explain all the benefits of the new iPhone 17 Pro (I use my phone a lot for work), answered all my questions clearly, and made sure I understood everything before moving forward. He also got me in and out quickly, which I really appreciated. Very thankful for Tristan's help, great customer service all around. I definitely recommend this location for your phone needs. Ask for Tristan!

No Star! Take your business somewhere else, not only that T-Mobile's network is unreliable, the…read moreCustomer Service (aka mobile expert), promotion, etc is extremely poor. Super bad! Don't get fooled with the offer, once you leave the store, a day after you signup, your bill doubled! They're extremely rude! Don't go to this store! The people who works here are scammers! Stay with your current provider!

Bad service and without any one to explain the plan…read more Never to come again The can't provide a plan to use aboard

I had a wonderful experience at my local Verizon store. I came because my phone stopped working and…read morethey helped me right away. The service was awesome. Will definitely be back soon.

Alc is the best! Very knowledgeable and customer friendly…read more Definitely the best customer service I ever received recently.

Eddie provided excellent service and was very thorough with his assistance. He made the process of…read moregetting a new phone and transferring the old info effortless, so I didn't have to bother with any of it. I give this spot five stars based on Eddie's outstanding customer service.

The worst service ever. Waited and received zero acknowledgment. Looks like they only favor certain…read morecustomers. This happened 12/8/25 at 10:02 am Will never be back to this location!!

Went into this store about an hour before closing time. The two associates working at the time were…read morebusy with two customer I patiently waited until 6pm which is there closing time. The associate said she couldn't help me because they were supposed to be closed. I proceeded to ask why she wouldn't have told me they didn't have time to assist me instead of having me wait for no reason. Then she reluctantly agreed to help me only to tell me I couldn't add a new watch to my line without paying cash for the watch. Terrible customer service. Never have I had to pay a device in cash at any t mobile store ever. Also the manager on duty could have cared less and completely ignored me when I walked in. Please avoid this location at all cost. I ended up going to a different t mobile location and was in and out in less than 15 minutes . This location is atrocious.

Great prices, which make for better margins! They do local deliveries which come in handy if you…read moreneed product same day. Customer service is great, no complaints about this awesome company. Keep it up guys!

Recently retired from USPS after 31 years of got mail? Anyway, just got started with a home biz…read morereselling wireless accessories online. This place is amazing, like a super warehouse club where a dedicated, friendly person to tailor your needs, even share industry knowledge to help with my start up. I am already an expert and making good money after just a couple of months. This place has been my daily routine, just love it! Running my own business, finally, after I retire, who knew?!!! For me, it is the ultimate American Dream. Thanks, Dream Wireless!!!

Jerry is my go-to guy for phone repair. He has salvaged my salt water damaged phone in the past…read moreincluding my coveted pictures and contacts. I just had my screen replaced in about an hour. He is fast, efficient and fair. If he doesn't have parts is stock he will get them in a jiffy.... Thanks Jerry. Deon

Fast and efficient. Easy communication. Price is reasonable as well. Owner/technician seems to…read morediagnose problem accurately