I want to thank Trisha and Ramisha again for their terrific, friendly, prompt, money-saving…read moreservice. When I told them that I just bought AAA roadside insurance, they informed me of a premium decrease on my NRG insurance, plus a discount for AAA membership!!! With most things now rising in price, it's feels wonderful and surprising to receive these cost savings from NRG!!! I'm very grateful to them and NRG.

Stacey is an incredible teacher and the agents don't make any commission. They have my best…read moreinterests in mind, hands down. Totally recommended... go to them first before going directly to the insurance companies because NRG represents MANY different companies; their job is to get me the insurance that's best for me, not sell me on a particular insurance. Free quotes too. Rock awesome.

Being very frustrated by the service provided this company. Our insurance got rejected but never…read moreheard from our agent. Weeks later after we figured it out ourselves and trying to reach out to the agent to cancel the other insurance, we were NEVER able to hear back from them... Feel it happens that agent will be on travel or leave, but at least you should have backup support or have customer notified and provide a way that when you are not available whom we should reach out to. Will NEVER recommend this company to anyone!

Bill helped us save a lot of money on our auto insurance!!! He has many years of experience in…read moreinsurance. He responded to our inquiries very fast and came up with very helpful information for us to decide which insurance companies to choose.

My experience with Gerald has been fantastic! He's been my agent for the last couple of years for…read moreboth my personal and business needs. He was able to find me affordable renters insurance including coverage for my Doberman, and he gave me the heads up that my auto policy was going to renew at a much higher rate this year and he was already on it searching for a better rate elsewhere. It's a relief to know he is making sure that I am well taken of.

I have been with State Farm, Liberty Mutual and others. The level of customer service and concern…read moreand care Gerald has provided for me does not even compare to these other companies. We have our home, auto and umbrella coverage all with Gerald. I recommend him to all of my clients whenever possible because I know that he will go the extra mile for them. Insurance is one of those things that changes often and you need to look at on an annual basis to determine if (1) the coverage amounts you have are adequate for your life style (2) if you are getting the best rate for this coverage. Since Gerald is a broker he has access to multiple companies.

Hi. This is Louise Sullivan…read more I have Safeco (Liberty Mutual) Insurance through the Crest Insurance Agency in Tucson. Crest has been very helpful in setting up my insurance for me. I now have damage to my roof from hail and storm, and the Claims Adjuster William Parker stated it also had other circumstances associated with the roof. I was told by Mr Parker that the roof would be totally replaced in the amount of $xx. Instead, the settlement received was in the amount of $x; half the size of what was told to me. My happiness over Safeco is now very sad. I am assuming since Safeco Insurance is a very reputible company, and recommended to me by Crest, that this issue will be solved and resolved. I will recommend Safeco again at the time that this roof issue is resolved, and then move the star rating to five stars, when that time occurs. Bye for now!

If you're considering purchasing homeowners insurance from Liberty Mutual/Safeco, I strongly…read morerecommend looking elsewhere. In my experience with one if there third-party claims representative, ALL-Cat my claim was denied at first without any inspection of the property. I was also informed in writing that I had made "threats" during prior communications, with the Adjuster something I completely dispute. After that allegation, all communication was restricted to email only, making it difficult to resolve the situation fairly. The overall process felt one-sided and unprofessional.

I really was reakkyt impressed that Mai persevered to get the quote to me when the email did not…read moreShe has very interesting options that may also save many with unfamiliar companies. I abided by the decision for the client, but recommend her nonetheless.

From the owner: Evergreen New Life Agency is more than just an average Insurance Agency. We want to take the burden…read morefirmly off our clients’ shoulders by providing the best coverages available that we can offer. We believes that listening and to truly understand our clients' needs is the best way to protect them in a long run. Honesty and transparencies are our mottos. As a one-stop Insurance Agency with years of experience managing a wide-range of risk and exposures, we have the skills to ensure our clients receive exceptional coverage. To keep your loved ones safe and to protect your assets, contact us to find out how we can help. Our team of experts is waiting to hear from you.

This is kind of long, so get ready. I have had enough…read moreof Liberty Insurance lying to you. When I reached out to them, as my current car insurance was up for renewal, I found out what their game is. Sure, you can save $700 or more, but only if you strip down all coverages except the state minimum of liability insurance, which is 25,000/50,000/10,000--which are limits of $25,000 per person, $50,000 per accident and $10,000 property damage. This only applies if you own your own vehicle, Sure, you can pay $87 a month but if your car gets in an accident, you don't have body repair (collision) coverage. If your car is stolen, vandalized or the glass gets broken, then you have to pay for it out of pocket. If you do not own your car, e.g., you bought it through a finance company, then car insurance companies have limits on what you can take off your policy. And if you do, Liberty after a brief time will automatically put them back on without your permission through their OWN insurance company, which is more expensive, thus you will end up paying more than if you left the coverages on your own. How does Liberty (or other insurance companies) know if you took off coverages to save money? Because the lien holder will report that to your insurance company. This means if you are still making payments on your car, and you don't have the title, you have very little chance of saving money on your car insurance. Poor chance, or none. So don't let Liberty (or any other insurance company) fool you. Yeah, choose only the coverage you need. This only applies, again, if you have the title and physically own your car. Yeah, then you can strip down to the bare minimum for the policy, which is liability, but you won't have coverage anywhere else. If your insurance company or Liberty lets you take comprehensive insurance with a $100 deductible WITHOUT attaching collision, then take it. The small addition can save you thousands if your car is stolen or vandalized. This is true with ANY insurance company. And whatever you do, do NOT remove mortgage insurance, if that is even possible, because that covers the loan balance and not just the car's value. Drive friendly!

Dishonest claims department. Low balled my value on my car. Did not communicate storage fees. I…read morehave never delt with unethical insurance Adjuster as I have just now. Don't do business with liberty mutual!

this company withdrew money from my bank account without my authorization. I was surprised when I…read morenoticed over $3,100 was withdrawn from my bank account since progressive usually only withdraws $134! It turns out that when i asked about a quote for my niece and nephew back on June 30th, they ended up getting added to my policy and the company is trying to backdate and collect this outrageous amount without sending me any formal letters to ask for my signature or consent and now they are refusing to refund me even though I have sent proof of their insurance cards since January 2024 to present and their apartment lease agreement, which is a different address than mine as proof that they do not live with me and therefore should have never been added to my policy. currently the company is refusing to refund me the money stating that the kids live with me which again, i have sent several documents to prove that it's not the case! they have never sent me anything in writing and are not helping me resolve this problem! progressive is completely ignoring what I say and all the documents I sent because they just want the money unlawfully! They are bullies and exercising excessive authority trying to withdraw money from my bank account without my consent! They need to be investigated!! I have submitted formal complaints with the BBB, Wallet Hub, WA state Investigators and will continue to write about my experience with them everywhere. Stay away from progressive it's a terrible money hungry company!

My truck is unfortunately in the shop and has been for over a month because my insurance company…read moreapparently doesn't care. whatever, never switch to progressive... the gal on my "case" Asher, who has told my body shop that she is the only person responsible for 4 counties and doesn't have time for small shit. But that's the only info she gives them and doesn't send them a check or anything, meanwhile I'm sitting here without a vehicle for over a month....she told my mechanic that an entire list of things would be covered under my insurance, but then she sent him a bs list of barely anything that was going to be covered.... If they would have sent the shop a check a long ass time ago like they said they did with the shit that was supposed to be approved, my truck would have gone to les Schwab and gotten back anything that I also needed. And my insurance should have taken care of it. But here I am as well as the shop, sitting here waiting fucking weeks for them to figure it out because my "case manager" is too busy and has too many counties to work with. I'm fucking DONE. They need to provide me with a rental car asap free of charge before I get my attorney involved because this is absolute bullshit. My attorney is free of charge to me so it really wouldn't be any heartache to me. I'm done with this bullshit and I will NEVER recommend this company to anyone for insurance again. I'm so displeased. They better make this right.

Great service and always friendly when we call. This company is located close to China Town. They…read moreservice small and large business without bias. They have been observed to frequently give charitable donations to support military and other disenfranchised groups. They are well respected by the surrounding business partners and are highly recognized as a pillar of resources within this network. Their customer retention is well above the nations average, this reflects good service from all who work at this office. This company is in good standing to receive Wounded Warrior Project's donation honors this year! Outstanding Job Paulla Suy! We see what you are doing with the team and the office improvements! You are and leaving a legacy that will encourage growth of more woman owned businesses in the Seattle area. Wishing all good luck and thank you for the continued community support and military troop support! 2024 blessings!

As a customer of Paulla Suy's for the past decades, I think it is about time I publish a review on…read moreher State Farm Insurance agency. Over the years I have either visited the branch in Chinatown or called Dawna Rhodes (office manager) for various reasons (e.g., options analysis for new vehicle purchase, filing a claim, premium reduction opportunities, general insight, etc). I appreciate Dawna's professionalism, thoroughness, patience, empathy, and knowledge in the insurance business. The information she shares is based on facts and data while also providing her own personal insights and recommendations (based on decades of experience) without pressuring you one way or another, which is highly appreciated in the insurance/sales business. Years ago when I had to file a claim, I remember the process to be seamless with proper guidance from the team. When asking for discounts, she lists out every discount that I qualify for and providing other options on how lower premiums could be achieved (e.g., higher deductibles). Usually many customer service representatives are impatient when it comes to these types of inquiries. Although State Farm's premiums are not the lowest around, I've had a great experience interacting with this particular agency and Dawna Rhodes for all my needs.

COMPANY IS IMPOSSIBLE TO REACH…read more I've been with USI, previously Kibble and Prentice, for over 20 years and have found the company's customer service totally deficient for the last few years. No one answers any of the phone numbers and customers are quickly routed through a voicemail nightmare before calls are dropped after being in the system for numerous minutes. They send automated email that say to call our insurance company directly and the insurance company says to call the local broker so it's impossible to get anything from USI Northwest! DO NOT USE THIS COMPANY FOR YOUR INSURANCE NEEDS!

The worst company to deal with. They bought my broker which was Griffin McLane. Now dealing with…read morethis company is total awful. Impossible to reach customer service over the phone, premiums goes to the roof with out any reason and no claim at all. Avoid this company.