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    PNC Bank

    3.4 (7 reviews)
    Open 9:00 am - 6:00 pm

    Services - PNC Bank

    Personal banking

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    7 years ago

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    6 years ago

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    8 years ago

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    14 years ago

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    9 years ago

    Bill Britton is the absolute best. Come in and speak with him. Has your best interest at heart and is quick and efficient. Thanks Bill!

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    Wheaton Bank & Trust

    Wheaton Bank & Trust

    (7 reviews)

    Absolutely DO NOT bank here or have your elderly family members bank here. My elderly mom ( who…read morerecently had a stroke) was just treated terribly by their customer service line and then by Bob the assistant bank manager. She was just trying to do an address change and they first demanded that she shows up in person ( she's currently in a retirement home and unable to physically get into the bank) and they did this AFTER an hour of asking her questions on the phone and hanging up on here 2x! She provided them with all the information they needed yet they HUNG up on her and then said oh " the bank manager says you have to show up in person". I've heard that the customer service is crappy from this bank branch in downtown Wheaton but heck seriously? Now they're saying they will need her signature to change her address ( which is completely unorthodox) and will only snail mail it to her ( Bob refused to express mail it). Not only will my mom not be moving any funds to this establishment but we will make sure that others are informed of their lack of customer service.

    I've had bank accounts at several banks in the area but I have to say that Wheaton Bank and Trust…read morehas been the most helpful. Recently we moved and I wanted to update my address. The local bank changed its records and then referred me to their tech department. The tech department changed my profile which allowed all of my bill payment payees to be notified of my address change made my life much easier. Thanks WBT! Jane H

    PNC Bank

    PNC Bank

    (3 reviews)

    I am relatively new to the area, having just moved back to Illinois from Texas, and was looking for…read morea bank in the area, already having had a bad experience with a competitor around the corner. Then I located PNC, and found they had a promo online, which I enrolled. All was good until I encountered a small glitch in my direct deposit that I thought would affect the promo and my new relationship. Well low and behold, up stepped Jake Delort, the VP Branch Manager, and what could have been a HUGE problem, became one of the most rewarding and satisfying experiences I have ever had with customer service. This gentlemen was a first class professional, who gave me not only service and satisfaction, but a reputable and quality first impression. He should be recognized and rewarded accordingly, for I now view PNC as my primary institution, and look forward to a long and mutually beneficial relationship. Thanks Jake for going the extra mile, which truly made the difference, and a BIG win vs a tough loss of business ! You are truly what industry service is all about !! Keep it up !

    In my quest for a second checking account for my business, I checked into PNC Bank. I met with…read moreKarrie, a personal banker (Financial Sales Consultant if you want to get hung up on titles), and she was very friendly, personable and professional. Karrie took the time to explain two options to me: their most popular, the "virtual wallet," and free checking. PNC offers free checking accounts, but with a price: you have to have direct deposit. I was looking for a secondary account which wouldn't be receiving a steady, bi-weekly paycheck, so this option didn't work out for me. But basically as long as you have a J-O-B, PNC offers a solid option for free checking. The virtual wallet is a checking account combined with a short-term savings and a long term savings. This sounds a little too fancy and complex for me, my goal was to find something where I could deposit a few willy nilly profits from a home-party business (which has since FLOPPED). But this 3-in-1 account dealie is worth it if you like all your money in one place, but technically it's 3 places, so you won't blow Little Susie's college fund at the casino. PNC is a great neighborhood bank with a bunch of west suburban locations.

    PNC Bank - banks - Updated May 2026

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