Jessica Wilson was amazing!! She helped my wife and I purchase our leased vehicle at a time when…read moreeveryone else gave me the runaround. She called, emailed when she said she would and made sure everything was right. She even had another great Cardinal employee Brett Sandy help as he is located near me for paperwork. I can't say enough good things about her and highly recommend her. Thank you!!

Bankers here are always so friendly! Fast and efficient as well. There is usually no wait through…read morethe drive through or if there is, it is always a very short wait. No complaints!

Outstanding customer service I came in, in a panic. There was a transtransaction that I didn't…read more recognize, Mindy was quick to call the home office to get things figured out. I left happy and satisfied. This is why I bank locally and not at a big box bank!

Excellent customer service! Was able to get done what I needed to and didn't have to wait long…read more Bank associates friendly and helpful.

Pam was extremely helpful and great to work with. Made sure all my requests happened in a timely…read morefashion and called after each visit to confirm and give updates.

I just worked with Lewis G. Tsenekos for a Credit card transfer…read morehe was wonderful. Very Helpful He kept me in the loop on the process. I would highly Recommend using him for any loan. I have been a member for Years and would continue to use Ohio Catholic Federal credit union. Cathyz

We moved to Brunswick during the Pandemic (uhhhg). We needed a new bank (local) to get things…read moregoing for us. We randomly selected this joint. We were greeted by polite professionals who were knowledgeable and helpful. The facility itself was clean and tidy. We have had bad experiences with other financial institutions in the past but so far so good with Dollar Bank. We are pleased since day.

If I could leave zero stars I would. We went in to simply add a signer to an account, Lateesha did…read morenot know what she was doing, kept going back and forth to manager and ultimately wasted an hour of our time. We asked what was going to be needed at the beginning of the appointment and she didn't say I would need to fill out tax form which I've never had to do with other banks. When I said I wasn't going to do that she raised her voice and said she just didn't care and I could leave making me very upset. This is the second location for 5/3rd where employees were incompetent. We will be removing all of our funds from their bank. No wonder they already have such low reviews. Huntington or Chase are much better options. Trust me, take your biz to more competent folks.

This is the best bank I've ever had. The employees are always so nice. There is plenty of parking…read moreand you never have to wait long in line, if there is a line.

Worst branch, worst bank, worst customer service, worst assistant branch manager. The assistant…read morebranch manager was rude, and inconsiderate, with a "customer always wrong" and " I am always right" attitude. Glad I do not have to deal with them anymore and please use my advice - they do not need your money - take it somewhere else. Otherwise, you will be stuck waiting on the phone on hold for 2 hours or dealing with rude people like this assistant branch manager.

This is actually one of the better branches at Dollar Bank. If I get a check, I get my money in…read moreunder five minutes. And the employees are great there!

I have been banking with Dollar Bank for nearly 15 years. They have free checking accounts, online…read morebanking and great loan rates! All my loans are with a Dollar Bank. They remember me when I come into the bank and they don't work on commission so it makes me comfortable working with them. I highly recommend Dollar Bank!

Visiting this branch leaves me feeling supported and confident in their service. This past week I…read morewas dealing with some issues, and Ms. Samantha was able in a very professional and patient way to find the solution I needed! She has a very high standard for customer engagement! Thank you!