I just stopped into the Graham Rd. branch a few days ago to inquire about the $300 bonus for…read moreopening a new checking account. However....the two women who assisted me were NOT friendly or welcoming and never addressed me by name. I work part time (teaching and retail) and receive compliments all the time on my personality. I expect similar treatment. Therefore, I will definitely NOT be opening an account here---old, dumpy lobby and nasty tellers.

First time coming here, needed an ATM to grab some cash and found this bank. Conveniently located…read moreoff the stop light, this bank has a smart ATM that let's you decide what bills you want except $10 bills for some reason. Never many people here so it's very convenient for quick service.

This location is a nightmare! Im glad closing the drive up banking windows made it easier on the…read morebank tellers now hopefully they will learn to greet you with a smile. Since this change there is always a line! Its ridiculous! Most of the time I walk in and when it looks like Chipotle at noon, I just walk out. Finding parking in their tiny lot and toting 2 kids just to walk in to find a long wait... aweful.

Great helpful staff!! Very proactive and caring about me and my family and making sure we know they…read moreare there to help!

I love all the ladies at Towpath the portage lakes branch. What I don't like is:…read more My bank card doesn't have my correct name. I am not allowed to use my card for anything other than USA purchases. There are zero incentives or rewards. My dad, who has perfect credit wanted a home loan and he was made to wait too long for someone to help him and went to PNC instead for his mortgage. I don't feel I can trust Towpath with my larger accounts so I kept it small. I have switched to Huntington Bank and I will stay with PNC as well but I am dropping Towpath next Thursday

Terrible out of date. Keep an eye on your loans make sure they aren't adding fees without…read morecommunicating with you

They have always been great, excellent service with very prices. I would highly recommend them.read more

Fast talker, will over charge and not fix problem I came in for. Quoted $650 for back brakes and…read morerotors and Caliper. I pay a total $898 plus $20 for inspection which was very shady

Great experience! Wonderful team! Recommending this bank!…read moreI'm a customer of Dollar Bank since 2016. I have always liked the service of this bank. Recently, I had an issue with the international wire- I expected a large amount of money to be wired to my account. Unfortunately, money/ wire was lost in transaction between the overseas bank, corresponding bank and Dollar bank. Tracy Skelly ,one of the managers, came up with the help. She responded asap to my issue and made numerous contact calls to different departments. Tracy tried to communicate with overseas bank and gave me useful tips that could help me to get money. I really appreciated Tracy's assistance and support while waiting on the resolution of the case. After 50 days, the wire finally came to my account. However, I strongly believe that if not the help of Tracy, I don't know what would happen to my wire. Grateful and thankful for Dollar's bank team!

I just wasted two days effort and a week of time because this bank first wouldn't open my business…read moreaccount without a copy of my company's partnership operating agreement, ditching me to reschedule for a week later. During the second meeting they have an internal policy to have all partners come in to sign documents. I am the managing partner. Only I will be having this responsibility. I offered to send them the documents to be signed in front of a notary, but bankers insisted they had to sign in person even after I repeated three distinct times that was not possible. They just forfeited my good will and lots of future business.