I joined about a year+ ago, because who wants to give their money to big banking? Did this credit…read moreunion fund attacks on native Americans at black rock...no. Are they funding big unethical business....no. Do they own a billion dollar skyscraper...no. They are just a little business, in this little city and I think they have been very helpful anytime I've gone in the door.

I have been a customer for many years even now when I moved to Illinois more than 21 years ago…read more Several years ago, I received a personal loan to have Lasik surgery, and the interest rate was very reasonable. The interest rate on their credit card is lower than all of my other cards. They have tried to stay current by offering a mobile app and you can now pay your loans with an outside bank if you so choose. My company does not offer direct deposit, and I have to pay a $15 monthly fee to keep my Chase Bank account open here in Illinois. BFG doesn't charge a fee. I would recommend BFG Credit Union to anyone looking to avoid big banks and their outrageous fees.

Pam was extremely helpful and great to work with. Made sure all my requests happened in a timely…read morefashion and called after each visit to confirm and give updates.

I just worked with Lewis G. Tsenekos for a Credit card transfer…read morehe was wonderful. Very Helpful He kept me in the loop on the process. I would highly Recommend using him for any loan. I have been a member for Years and would continue to use Ohio Catholic Federal credit union. Cathyz

We moved to Brunswick during the Pandemic (uhhhg). We needed a new bank (local) to get things…read moregoing for us. We randomly selected this joint. We were greeted by polite professionals who were knowledgeable and helpful. The facility itself was clean and tidy. We have had bad experiences with other financial institutions in the past but so far so good with Dollar Bank. We are pleased since day.

My mother banks with them through her teachers union, and she told me about a promotion they were…read morehaving for refinancing autos and motorcycles. I called and spoke to Sheri and she walked me through the process. Unfortunately I did not qualify the first time (4 months ago), and she said she would keep my application till September so I could apply again. I honestly totally forgot about it and Sheri sent me an email asking me if I would like to try again. Of course I said yes and this time i did. Sheri walked me through the process and had an answer for me within 12hrs. She explained to me what I needed and that I could email or fax it over since my work schedule is hectic. I went today and signed the papers to refinance my motorcycle. She also informed me that I qualified for a higher cash back percentage. I was more than pleased. The whole process took about 30min to sign all the paperwork and get my account set up. She was very helpful and answered all of my questions. She also offered to write the credit bureaus to help me get rid of some of the things that were showing on my report from years ago that i settled and hadnt come off yet. The rest of the staff there was awesome. I highly recommend them to anyone who wants to open an account or refinance anything.

I cannot tell you how grateful I am for Jason Clute because today he understood my concerns…read morecompletely and solved the complicated issue I was having and couldn't resolve on the phone. Long story short, there was a fraud hold placed on my account that shouldn't have existed and he was able to figure out where, why, how and expressed the situation to the correct department to get the hold removed. I won't go into all the details of why it was more challenging, but the vendor was in another country so it got super weird. FINAL POINT: this guy is a hero for me! Thank you to Dollar Bank for having such a comprehensive banking manager who understood my situation perfectly. He even brought up other solutions for my banking needs while I was here! Thank you JASON!!!

One of the gentlemen in the cubicles (tall & balding) I think his name may have been john, was…read moreextremely rude and I genuinely think he needs to take a couple classes on anger management or even just simple customer service. he was AWFUL! literally was having such a good day and after speaking to him... just sad. Was simply trying to cash & transfer a check over to me and everything he said was just yuck! Honestly think I'm going to close my account just because of my experience with him.

This Credit Union is wonderful they have lovely people there for always willing to help. They do…read moreshared branching and have free ATM that don't charge a withdrawal fee

If you are looking for a place to watch your money for you or for any banking services that shows…read moreno surprises...I say bank here. The people that work there are solid. Rare turnover. They know you...like banks used to be able to do in the older days. The attention they give is outstanding. We hit a rough financial spot many years ago and Integrity was understanding..not judgemental and friendly. We are well beyond that point but the bank provides many services to keep us staying an active member. I highly recommend this credit union because we are never shocked....they don't bill surprises and if you get in a hole...they will guide you out. The on line banking is user friendly but occasionally, I like going into the bank to see friendly faces.