This Chase bank is not my home bank, however, I needed to write a review to highlight the…read moreincredible customer service they provided to me. I am in the home buying process and I needed my bank statements inorder to finalize my mortgage. The deadline was today but unfortunately the monthly statement isn't availavle until the 25th. I work at a sleep away summer camp in PA (where there are no Chase banks). I frantically called the closed bank which happened to be the Phillipsburg location. I spoke with Lisa N., the bank manager. Not only was she so informative and accommodating ....she was incredibly calming. She figured the whole thing out for me and I was able to make the mortgage deadline. When I arrived to the bank to pick up my documents I was taken back by how friendly everyone was and how beautiful the location was. Thank you, Lisa! You are the best!

They charge you for everything. I literally looked at my statement and found a $15 charge they…read morelevied against me for depositing money in an atm at night. That is the ultimate example of a bank looking to nickel and dime you to death.

Unity Bank in Forks township Sullivan Trail is the best bank I've ever dealt with…read more The team is very helpful, friendly and always willing to help find solutions. Most banks have many fees and large account balance requirements. Unity has free banking and even pays you to open an account. I have my business account and personal banking with this group for over 10 years and expect to continue for many more to come. Thanks to all for making our banking experience pleasurable. Hypno Path Center and Hilferty family

From the owner: Unity Bank is a community-oriented commercial bank offering a variety of accounts, as well as a…read morecomplete suite of business products and on-line services.

Worst banking experience. Simple tasks require appointments that staff are not capable of due to…read morelack of knowledge and unwillingness to help. Calls were not responded to. If you are not bringing in new money & you are an existing client, be prepared to be ignored. Customer service is less than lackluster.

Since new managers took over. Horribly slow. Never enough tellers. For some reason only two drive…read moreup windows are sometimes open. The third lane is for car parking. Worse ever now

After being a member of FCFCU for 7 years, we received a "loss account letter" from them yesterday…read morestating that they couldn't offer ANY further services other than a simple savings account with cash "only" in and out due to a charge back on BAKER CREDIT UNION who they merged with? It was because of a car repossession on her ex husband who she was tied to at the time 19 YEARS AGO! Needless to say, we've been with them for 7 years, absolutely no negative dings to either of us on our credit, and NEVER a late payment of ANY kind on utilities or anything else! Both of us have had STELLAR credit ratings (770 and above) and also bank with Fulton and Edward R Jones. I have kept a small amount of savings(3K) just to take advantage of FCFCU's low interest rate Visa credit card. NOT ANYMORE! When you have a history of paying off THREE car loans early, paying off a previous home mortgage EARLY, never missing a payment on utilities in your lifetime, and a substantial money market account with a competitor ~ we don't need this kind of BS! In today's economy, you would think any financial institution would take into account your solid and dependable payment history over something that happened almost 20 years ago considering the MANY deadbeats that drive their accounts into overdraft continuously, but whatever? LOL! Good luck to FCFCU and Baker on their merger ~ I look for a lot of defaults hitting many financial institutions.

horrible rates, customer service is subpar and you're usually met with an attitude from the…read moresupervisors at either location. take your money and business elsewhere if you want to be treated with dignity and respect.

today I came to the Phillipsburg branch to cash in my change. I waited for someone to help me. the…read morewoman who took me(unfortunately I didn't get her name but she was an older woman with brown short hair) asked me what I needed. told her I needed my change cashed in. she took my change and asked me to fill out a slip while she cashed it in. I only filled out my name because I didn't have any other info. when she finishes I tell her I only filled out my name. she immediately gave me an attitude and says "you can't cash your change in here if you don't have an account!" mind you, other people are in there. she continues to huff and puff and grunt very loudly to the point where I was starting to feel humiliated. I told her I could open an account and it's not big deal and also that she didn't need to be rude. she of course tells me she wasn't being rude and that I should have told her I didn't have an account. I have cashed change at other banks before and never needed an account. just charged a small fee. I did set up account only so I could get my money back. I left there so upset. unfortunately I will never go back to that bank. customer service, especially for a new customer, is number one and today was the first time I ever felt so belittled all because I didn't say I had an account.

Went in to ask about a CD and they were very helpful! She answered all my questions and gave me…read moreoptions to think about

Teller service. Bank hours. Americas MOST inconvenient…read more How about hiring some actual workers

Tellers friendly and personable. You're in and out in a timely fashion...highly recommendread more