24 hour atm great hours posted with a picture!read more

From the owner: Established in 1934. First Community is the largest credit…read moreunion in Missouri and among the Top 10 financial institutions in the region. Our membership continues to grow as we fulfill our mission to provide quality products and affordable financial services; as we have done for over 90 years. We are a cooperative, owned and operated by our members. Our members put their money in a variety of savings accounts, and in turn, that money is lent to members. After operating expenses and reserve requirements are met, loan income is returned to all members in the form of competitive dividends and comprehensive financial services. This is what distinguishes us from other financial institutions. We have over 4 billion in assets with over 400,000 members, serving all of St. Louis County, St. Louis City, Franklin County, Jefferson County, St. Charles County, Warren County, and the Illinois counties of Madison, Monroe and St. Clair.

I've been with SCU for a decade started a savings with them and added my child's Big Barkers…read moreaccount as well, since last year they have been telling me my account is inactive and that I have to fill out paperwork reinstating my account, I asked them several times "how every month my account is inactive and I make deposits every month." They told me once I fill paperwork out I won't have that problem again, well that was a LIE filled the paperwork out again and again and the most recent one was in December of 2025 and the teller was sure that I will be good and won't have the problem anymore here it is January of 2026 not even weeks later I made another deposit and they tell me my account is inactive and has been inactive since 2018. The customer service is horrible , no letters in the mail , no updates , the back end not updating paperwork put in and the tellers being rude . I closed my account with them and will be banking with someone else for my child's savings. I get a bank statement from them every month saying what I deposited in my account and the divendends collected . SCU is so frustrating to deal with especially their customer service and employees not updating paperwork in the system. Such a disgrace when I've been banking with them for over 10 years!

if I could give zero stars I would. I called their customer service for a payoff quote. Gave them…read moremy SSN, email address and where I purchased the vehicle and they were unable to verify me. Told me I would need to drive three hours to their closest branch to get a payoff. Dealerships should consider eliminating them from providers

confirmed ofallon il navy federal credit union bank service all my transactions, my account my…read moreproperty all other banks access with my information. i am the owner owner of all my money on my accounts. no one else own nothing that contains to eddie o'neal smiley

Finally a positive experience. After 2 weeks of constant phone calls and emails Jenny and support…read morestaff finally managed to get me a access to phone/online banking. Bravo Zulu ladies. *****

Terrible customer service. Service inside takes forever, the two reps in there seem overwhelmed,…read moreand the rude and condescending manager is hiding in an office in another branch, leaving those reps to face all the problems. I wish I could leave zero stars.

I have about 10 accounts at this bank for various businesses and for my children. Their customer…read moreservice is the worst! Yes, they wait on you but only on their time. Most of them go about their business and finish personal conversations before they will wait on you. Why do I bank here? The answer is because it's the most convenient bank for me and that is the only reason. Whenever I have to go inside, I absolutely dread it because I'm about to get treated like an annoyance!

My only complaint is the time it takes to get through the phone system without entering my social…read moresecurity number. Who even asks for that anymore? ....Especially through a phone answering system. Other than that, it's been great.

Wow this branch is right off the highway 64. Drive thru, and also has a 24 hour atm available !…read morevery clean branch, and also when you come through the front door their sets Donna, she is so helpful for whatever you might have questions regarding with the bank or accounts.

They were a very good experience with the bank, I got a loan from them very quickly and good terms…read more Nice to do business with a local Bank. I dealt with Todd Neighbors, he was a pleasure to work with.

I love BoB. The staff here is always super friendly and personable. The wait in the drive through…read morein minimal. At my old bank, 10 minutes was average..and ridiculous. From start to finish, it's never more than 3-4 minutes. Since BoB is a hometown bank, there's only one ATM, but what is so great is that they refund every ATM fee as a convenience for only having their one machine. Free checking. Free online banking. No account minimum. Easy deposit and withdrawal. I can't say enough good about this bank. Enough with the big national chains. If you want personal service and security with awesome perks, come to Bank of Belleville.

Drive thru after 4:00 is horrific. Expect a 20 minute wait. There is only one teller I believe. I…read morewill be changing banks after this.

If you want somebody with no bricks and mortar buildings then hang onto your "little network" of no…read morename banks. If you want your bank fees to go to your little bank's stock holders, keep on keepin' on! Right herein METRO EAST we have a home-citizen owned banking, savings & loan organization with over 41 branches in the St. Louis metro area--perfect for those of us living in here in metro east and commuting to metro-west or being a happy local resident! FIRST COMMUNITY CREDIT UNION is my bank (801 Lincoln Hwy. in Fairview Heights.) we're new to metro-east! We became one of the share holders/owners of a small piece of First Community JUST because of one or two features some other banks don't have namely, free checking, one-time one dollar membership fee, refunds on fees charged when you use other bank's ATMs, really-friendly-not-snooty associates (who work for the members and not the corporate stock holders,) a free set of 125 personalized checks and a personalized ATM card! They offer the lowest rates on car and home loans in the area. Online bill payments (much more secure than your mattress), 24/7/365 drive-up banking and everything your little network of stockholder owned banks have except their higher rates on loans. Remember, if you are a member the interest you pay on a loan goes right back to the share-holder/owners of FIRST COMMUNITY and that's what keeps the loan rates so low. They also have some of the services your stock-holder owned bank has like direct deposit. Who doesn't? There's a popcorn popper in every freakin' FOURTY-ONE of their branches to give you something to do while you're waiting for your dividend check, if you might have to sit down and wait, WHICH I doubt you ever will. YOWZAH!

I've had accounts here since 1997 when it was Community First Bank, watched it transition to…read moreProvidence & now just went through it transitioning to First Mid Bank & Trust this weekend. Trying to get my login set up on the mobile app was a bit of a nightmare, but the folks at tech support were great! Very patient. Very kind. (I did get a little hot under the collar, but both people I interacted with were incredibly gracious.) I'm looking forward to continuation of the great experiences I've had for the last 24 years.

From the owner: First Mid Bank & Trust is a community-focused organization headquartered in Mattoon, Illinois…read more First Mid offers customers Banking, Insurance, Wealth Management and Ag services throughout Illinois and Missouri. For additional information and the complete list of hours at this location, visit our website. For all our holiday hours, visit our website.

The Belleville branch has never let me down the way this one did today. I won't go into details…read moresince I would be disclosing personal information, however I will say to stay away from the blonde, male teller who treated me like some kinda random stranger off the street....as if I DON'T have 3 accounts with them and have been banking with them for probably longer than he's been out of high school!