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    Recommended Reviews - PNC Bank

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    5 years ago

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    8 years ago

    Student banking experts who strive to make your banking experience easy and more convenient all while delivering 5 star service!

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    David Gillon - PrimeLending

    David Gillon - PrimeLending

    (1 review)

    David.......Thank you so much for your dedication to providing excellent service and going above…read moreand beyond your job to meet our needs. Your expertise from beginning to end is a memorable experience that I will forever hold near and dear to me. You made the entire process seem effortless and ensured that you thoroughly explained the process every step of the way. You eased our minds and an experience that I want many others to know about. You are simply AMAZING and PrimeLending choose wisely when they chose you! Thank you so much!! Sincerely, Lashaunda

    From the owner: At PrimeLending, we are Home Loans Made Simple®. We've helped people buy, refinance and renovate…read moretheir homes for three decades. Our loan officers provide personal attention and support every step of the way. We have straightforward processes and user-friendly mobile applications to stay in touch and keep our customers informed and feeling at ease. We lock, approve and close loans quickly, and earn our customers' trust with our reliable service. You can choose from a wide array of loan products to match your financial situation and goals. Fixed and adjustable rate mortgages, FHA and VA loans, jumbo loans, refinancing options, renovation loans and relocation program are available. The views expressed on this site are those of the individual author and do not necessarily represent those of Hilltop Holdings, PlainsCapital Corporation or its subsidiaries. primelending.com/legal Equal Housing Lender

    PNC Bank

    PNC Bank

    (2 reviews)

    Not the location to go to if you're having trouble with your account. I came in to inquire about an…read moreaccount closure and left with more questions than answers. Without introducing herself or her position, I was approached in front of the entire office and immediately berated with questions regarding a bounced check. No matter what answer I gave, she rejected, and insisted the check was fraudulent. After confiscating my bank card, refusing to answer any of my questions and asking me to leave, my partner requested her info. Elizabeth Alvis, branch manager. I visited a second location and had a completely opposite experience. They were happy to review my check, confirmed it wasn't fraudulent, offered to reinstate my account, and delivered my remaining balance in cash without any issue. It's a shame that my first experience with this bank had to be with Elizabeth, since it appears that many PNC hires are delightfully helpful. Unless you enjoy being treated like a criminal, please seek help at any other location.

    PNC bank pulled out a second mortgage payment on the 17th of April: $1500. When we called to get it…read morefixed, they told us they were processing it for return immediately. After 5 days, when we hadn't received it, we called in and they told us we should receive within another week. After another 7 days, we still haven't received it, and we got a message that the repayment had not been processed until the 27th of April -- 10 days after they took out the wrong payment. When we called again, they told us they had sent a check that we should eventually receive by paper mail. They deduct our mortgage electronically, but they didn't return the money electronically despite having the information to do so. All this during the COVID pandemic, when we are extra short of funds anyway. We highly recommend avoiding PNC for mortgages, and we will not be using them to purchase any future homes. We effectively lost $1500 12 days ago, and we have still not received the replacement funds.

    PNC Bank - mortgagebrokers - Updated October 2026

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