Michael Hicks and LeaderOne Financial were so helpful when I purchased my first home post-divorce…read more It was a stressful time, but Michael went out of his way to make sure things went smoothly. Thank you so much for the hard work, knowledge and support!

From the owner: We are a Mortgage Bank specializing in first-time home buyers, VA, FHA, USDA, and conventional…read moremortgages. We are known for being able to help those buyer who thought they would never own a home.

Everything goes well. It's always a good experience working with them. I actually use the one on…read moreUniversity in Urbana.

My mother was a member. She passed and the customer service in helping us to close her accounts and…read morepay her bills was less than 1 star. They put us through so much hassel, and would not give us information even with a death certificate on file, they sent her mail saying she broke a contract by not paying a loan. After working with multiple people and facing the same horrific service by all, we find out....she had insurance on the loans the entire time and we were beneficiaries to it! 4 employees missed this, ignored our attempts to pay, would not help us in anyway other than to send, in my opinion, inappropriate mailings all while they were paid. Disgusting. I am pulling my direct deposit, and everyone we know is done with them. This is ridiculous.

Primelending has been very easy to work with on insurance items for our customers; very friendly…read moreand responsive.

From the owner: Specialties PrimeLending is a national mortgage lender that…read moreprovides a wide array of loan products, including fixed- and adjustable-rate mortgages, FHA and VA loans, jumbo loans, refinancing options, renovation loans and relocation programs. We offer a variety of home loan programs for a range of credit scores and with various down payment options. Since 1986, we've helped over 500,000 homeowners buy a new home, fix up a current home or refinance. If you are in the market for a home loan, we can help you make the right decisions and have a rewarding experience along the way. For us, it really is Home Loans Made Simple®. Equal Housing Lender. History PrimeLending is a national residential mortgage lender with nearly 300 locations across the U.S. and the ability to originate loans in 50 states. Offering hundreds of home loan programs to cater to a variety of needs, PrimeLending is dedicated to making the home loan process simple, clear and timely.

NOTE: This review pertains to the facilities at The Pines in Urbana and the main bank on University…read moreAve. I am astonished at all the negative reviews for Busey Bank. I do not "have tons of money" and I am not involved in the "exciting world of investiment banking" but have always been treated well at Busey. All my banking is done there. I have been steered right in all my business -- refinancing, IRA, loans, whatever. Was just in for retirement financial advice at the main branch and met with two very helpful, courteous, and personable young people (Daly and Adam) who set my mind at ease and followed up on our meeting. For years I have worked with a delightful woman (Marsha) at The Pines who has been helpful, efficient, pleasant, and friendly. It is always a pleasure to do business with her and she manages to remember my name no matter how long between contacts. In the decades of business with Busey, I have never been treated with anything but professionalism and courtesy. Online banking intimidated me but Busey's online banking has been easy to use. I would not hesitate to recommend Busey to any newcomer to C-U or to anyone looking to change their bank home.

They told me 15 times they would stop charging me analyst fee.. my balance was in a range that most…read morebanks don't charge those stupid fees... still charging it. Been going on for months. Closing my account there this week! Stay away this bank is nothing but crooks!

What a delightful experience I had a terrible time at PCN bank only minutes prior to walking…read morethrough the door, couldn't get help at PCN despite there being several people there and zero customers. I immediately went to Prairie State Bank & Trust and they made it all better! Alyssa helped me immediately and I was done in under 20 minutes. She took my info, set the account up, explained the paperwork, and not once did I feel rushed or overwhelmed (or like I was a bum for wearing work clothes). The entire time she was very professional and sweet. The building itself is nice and clean (even the parking lot was spotless lol). My butt should have listened to my mom and gone here first! Thank you Alyssa and Prairie State Bank & Trust for taking such good care of me after PCN failed miserably.

From the owner: Prairie State Bank & Trust has the size, and products and services to meet your growing needs, and…read morewe remain fully committed to the high level of customer service derived from our community banking roots. This unique combination gives rise to our slogan: Progressive Banking, Traditional Service. Prairie State Bank & Trust is fully owned by American Central Bancorporation, a family-owned bank holding company. American Central Bancorporation and Prairie State Bank & Trust are committed to community banking for the long term. We intend to continue to differentiate ourselves through exceptional service, innovative ideas and flexible loan and deposit structuring to not only meet, but exceed your expectations.

Worst bank EVER!!! They give you nothing but problems when…read moreyou are trying to dispute anything that is coming out of your account, but when there are things that are actually supposed to be coming out of your account they shut your card off and flag it as fraud.. bull!!! I am so over this bank!!!

Student banking experts who strive to make your banking experience easy and more convenient all…read morewhile delivering 5 star service!

I have used Jackie for 3 home purchases and a refinance.. her "I can get it done" attitude always…read morehas reassured me that everything would go smoothly, and I can say it truly has. I have referred friends and family to her who have also been pleased with the service and outcome of their mortgages.. from the start to the finish I always felt that I was a top priority! I can't thank her enough for all the help she has been to us!

My husband and I were first time home buyers and had absolutely no idea what we were doing. We were…read moreso nervous on who we could go to for trusting advice. Jackie made us feel so comfortable. After her pre-approval, our realtor took us out and we still called Jackie every step of the way to make sure we were on the right path and she was there for us. She wanted what was best for us and she made sure we got into our dream home!

Tim was an AMAZING agent for us. When he initially met with us he sat us down and really just got…read moreto know us who we are and what we were looking for. You could feel that he really cared about what he did and cared about each client individually. Which we did not get from other agents we interacted with (i.e. Open houses and showings). As first-time homebuyers, we knew nothing. However, working with Tim he was so experienced he knew what to look for when looking at houses, what things we could update if we purchased a house and much more. He went above and beyond from meeting arrangements to getting us in quickly so we did miss out on a house. He shows so much passion for what he does and has a passion for working with his clients. He really loves what he does and shows it. He didn't mind how many or what kind of houses we wanted to look at he showed enthusiasm each time. Tim knew everything about each house we looked at (there were many) as well as the neighborhoods. He didn't just hand us a sheet of paper he knew each house and neighborhood thoroughly. When we chose our house he advocated for us, made sure we were getting the best deal and outcome for our behalf. He was just as excited for us as we were when we signed our contract. Tim was also on top of everything as far as communication to get us in for the inspection, as well as making sure we had a great inspector. We did not have the best mortgage broker (Busey), they did not keep us in the loop about anything. Thankfully we always had Tim who would let us know what was going on or even call the broker for us to make sure they were on top of everything. He was literally only a text or call away at any time. Now that we have purchased our new home I know Tim will be someone that we can always count on. He's already given us recommendations for home repair, offered advice on ways we can raise the property value of our new home and much more. Our Home buying experience would have been terrible if it wasn't for Tim. Trust me when I say YOU WILL NOT BE DISAPPOINTED in Tim Hoss!

Working with Tim was a breath of fresh air. Tim helped our family navigate what is inevitably a…read morestressful process. He listened to our financial parameters without pushing us to extend beyond, yet provided honest and tactful insights to frame reasonable expectations. He was also fun to work with, remaining very optimistic. He knows the community, the neighborhoods, the schools, and the unending priorities homeowners are trying to balance when finding the right home. He even still takes our calls!

I was referred to Terri Wetzel by my sister based on her positive experience. I, myself, have met…read morewith Terri on multiple occasions over the past few years regarding my finances. The advice and knowledge I've collected over the years has helped me to make informed decisions when mapping out the best way to distribute my money. As my finances have recently changed, I've regrouped with Terri to better understand options with my retirement fund. She speaks in terms that are easy to understand and explains the pros and cons to different options. After not speaking in over a year, she remembered everything from our previous meetings. She either takes some stellar notes and studies before meetings, or she really is as personable and interested in her clients as she appears. I haven't worked with anyone else at Chesser, so I can only speak from my experience with Terri. I couldn't recommend her highly enough.