Always very helpful and efficient. One of the nicer branches as well. Plenty of parking.read more

They location has the worst teller every, she is always confused and take a very long time to do…read moreanything. I've been to this location several times since it near my job, but the service was so bad this time I just asked for my things back and left !

My first deposit 20mins prior was Awesome and the tellers were great. My negative was for the…read morebranch manager Theresa White. I had a disappointing and unprofessional experience with Theresa White Branah, a manager at this Seacoast Bank location. As I was about to enter the bank, instead of a polite greeting, I was immediately asked where I parked. There was no "Hello" or "Welcome"--just a question seemingly to ensure I was a customer. I responded that I was indeed a customer and pointed out that this was an inappropriate way to greet someone. Unfortunately, instead of apologizing, she justified her actions, which shows a lack of professionalism and a need for training. Mistakes happen, and that's understandable, but refusing to apologize and attempting to rationalize poor behavior is unacceptable. This incident stands out because I've never had issues like this at Seacoast Bank before. It's disappointing, especially when I've always trusted this institution to deliver excellent customer service. I'll be making a formal complaint because everyone deserves to be treated with respect, regardless of their status as a customer or visitor. Employees are not traffic cops, and in today's world, enforcing parking or interrogating parents about where they park should not be a priority. I hope Seacoast Bank implements a new policy to remind staff about professionalism and proper customer interaction. Until then, I cannot recommend this branch and encourage others to think twice before visiting.

I have had quite good experiences with Seacoast. They are friendly and helpful, and more "down…read morehome" personal than the bigger banks.

A Double Review for Exceptional Customer Service…read more I had the pleasure of being assisted by Omar at the Capital One Delray location not once, but twice. The first time, I never received the email to leave a review, so I guess this is my double review because his customer service deserves to be recognized! During my first visit, the branch was extremely busy, and I had already been waiting for quite some time. Instead of simply telling me to continue waiting, Omar came out, acknowledged me, explained the reason for the delay, and even offered me tea while I waited. That small gesture made a big difference. What impressed me even more was how he assisted other customers. One gentleman was waiting for a service that wasn't even offered at that particular location. Omar came out, explained the situation, and helped him with what he could do instead saving that customer another 30 minutes of unnecessary waiting. That's the kind of initiative and awareness you don't see every day. Omar eventually assisted me as well, and I left feeling that my time and business were genuinely valued. Then, during my second visit, Omar greeted me, remembered my face, and once again provided excellent assistance with the ATM. The consistency was impressive. Omar, thank you for your patience, kindness, professionalism, and genuine concern for customers. Customer service at this level should never go unrecognized. Capital One is fortunate to have someone like you representing the company. Keep up the great work, Omar!

I'm so grateful to Capital One for their baseball promotion this summer, which gave me an excuse to…read morevisit here every Monday! I looked forward to getting my coffee here with either my husband or my daughter, and it became such a fun little Monday tradition. The employees have always been so friendly and welcoming, which makes the experience even better. Now that the promotion is ending, I guess I'll just have to keep coming back anyway! Thanks for all the great Monday mornings!

Kirk Moncol, the manager at this branch, is the reason we visited this branch. He was managing at…read morethe our closest Boca Raton branch. Mr Moncol has provided vital professional banking assistance to us on more thank one occasion.

Happy to have a local bank with great hours and lots of parking. We have an account here and this…read moreis where our safe deposit box is as well. I don't keep jewelry that I'm not wearing, valuables & important documents at home. There appears to be a staff turnover here. The new staff is equally friendly and helpful.

I had the misfortune of opening a high-yield money market account with truest Bank I opened it with…read morea cashier's check it took 3 days for the check to clear then they wouldn't allow the money to be deposited into my account they suspected fraud and everything else I explain to them that it was a cashier's check from TD Bank I showed them all the information that could possibly want to prove that that's where the check was originated from made no difference to them after about 2 weeks or so they deposited the money into my account of which I took out immediately now I'm supposed to be paid interest from the time that deposit was made until I went through the money