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    People First Federal Credit Union

    People First Federal Credit Union

    (12 reviews)

    Alright, let's bring this one all down the line…read more Same as last time, is this my primary bank? No. Why not? Not enough locations to be relevant and I have a branch of my home bank that I could walk to. Why do business here? Because it's very difficult to beat their rates for auto loans (not the process - just the rates). This is the 3rd car we've done a loan for with these guys. The process: Fill out the initial form on the website regarding some personal information, information about the vehicle and what it is you're looking to do. 48 hours later, a member of their processing staff at Downeyflake Lane reaches out via email asking you to upload copies of several things via a secure PFFCU portal site. The portal site is easy to use and nothing they ask for is unexpected for the process. After they're satisfied, you schedule a time to sign off on the actual paperwork at a physical location which is what led me here. Compared to their prior location on 8th Avenue, this one is fairly inconvenient. Odd corner location at the very much under construction Westgate Mall. While there are parking spaces, the lot is shared with a dry cleaners, barbershop and other businesses. Also, what the hell bank doesn't have a drive up window? The inside is tiny. Only two chairs and if someone else is sitting there waiting to do some more expansive paperwork, there is truly nowhere else to go. Kind of a stupid idea but I assume it was done as a cost saving measure to have such a small footprint. The process was about an hour and there were a few hiccups on their side such choosing a monthly payment date for us versus asking when we would like to pay just like their current portal site apparently doesn't upload images with the best clarity which also caused a bit of a delay. For most of us, a process like this is a necessary evil. To be honest, I could care less who is friendly and who isn't and it wouldn't surprise me if I never step foot back in here again for years. What matters to me is that their rates are great and have been for a very long time. Assuming that doesn't change, we'll be back.

    People First Federal Credit Union has been my bank for over 15 years and I've never had a problem…read more They specialize is mortgages, home equity, and credit cards, as well as, car and personal loans. The Bethlehem location recently moved to the Westgate shopping Center. This location isn't as convenient as the prior one because there is no longer a drive through.

    PNC Bank - banks - Updated May 2026

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