Feels homey, tellers are friendly and helpful. They're part of the community, unlike the biggies.read more

The world is imploding along with PF CU. Opened an account with trepidation when we moved here…read more Kept our finances in our prior state for a year or two while looking for the right CU for us. The tellers went above and beyond the call of their work requirements by making banking really easy for me. That small satellite closed and I never could get in touch by phone with management (I had their cards). (I can get in touch with them now by text or by calling. That's an improvement but now competent people need to be there.) We use the bank for savings and checking only. But the bank software makes me very nervous. It's nuts. Getting in touch with someone who doesn't lie (on purpose or not), follows through with a promise, and has software that works appears impossible these days. They applied a new version in 12/25 and it is messy. No need to even step in this mud again. I spoke with someone recently to see how to open a CD online. I was getting through it on my own and got stopped dead in my tracks with one question. The process needs clarification so I don't have to guess. I spoke to a "young" woman on the phone. We stepped through making a CD deposit online and kept hitting brick walls. She finally promised she'd get back to me about my suggestion to start the CD all over again (delete the current application) and start anew. She didn't call back and with this bank, that's a "duh". I got through the process on my own. But the test will be whether the last step (takes 4-5 days) is correct (in PF's sw hands). The sw is still bananas. People need education. I'd like some other CU to go to if people would start recommending them in Lehigh Valley, that would be great. I've looked at Great Western (smaller and fewer satellite sites). Yelp for CUs you recommend and why, pls.

I was put in contact with Steve for financing as a first time home buyer. At first my impression of…read morehim was good and informative. However that quickly changed. When things began rolling with finding homes, and needing information from him regarding cost sheets and communication with my real estate agent, he was MIA, didn't answer calls, didn't respond in a timely manner. Then when he did respond, he was very short, without taking time to answer questions or give all the information that was necessary. Not very good, especially when many things with purchasing a home is already stressful and requires timely responses for deadlines. Needless to say, I did NOT move forward with him, I switched Lenders, which was a great choice!

My wife and I recently just finished our refinance with Steve and had a great experience. Although…read moreslowed by COVID, Steve and his team of mortgage professionals answered ALL of our questions and explained what to expect along the way. When the rates are as low as they are, we couldn't help but jump at the opportunity to take advantage. We knew going in that during this COVID crisis it may be challenging but Steve and his team were there for us. We have since referred a few of our close friends and neighbors to Steve and they are jumping on the refinance wagon as well! Keep up the good work Steve! If you're located in the Lehigh County area and looking to refinance your home or property, do not hesitate to give Steve a call.

Partnering with Kyle was critical in purchasing my first home. Kyle's constant communication and…read moreexpert knowledge made the process as stress-free as possible. I appreciate the personal attention he showed to me and would gladly work with him in the future. I recommend Kyle without hesitation to anyone needing a mortgage partner!

From the owner: Lehigh Valley Mortgage Broker offering a variety of unique loan products and programs. From first…read moretime home buyers to experienced real estate investors, we have the right loan for you. If you’re looking to buy a home or refinance your existing mortgage, reach out today! Kyle Mayer NMLS# 1367735 Blue Mountain Mortgage LLC NMLS#2268880 located at 146 S Cedarbrook Rd Allentown, PA, 18104, is a Mortgage Broker licensed by the PA Dept. of Banking, and does not offer loans outside of the state of Pennsylvania. Equal Housing Opportunity

Awesome experience very professional really made the home buying experience a pleasure !read more

In a truly overwhelming process, the Perna's were the most helpful people a first time home buyer…read morecould've hoped for. The Perna's navigated me through all phases of the process well beyond my expectations and, acted positively on my behalf when the process met some unexpected hurdles. They were very attentive; returning my numerous phone calls and hundreds of emails in a timely fashion and their explanations were always thorough and clear. I would certainly recommend Perna Mortgage to any first time home buyer.

Poor communication and did not close loan on time. Did not process loan until week of closing…read more Delayed purchase. Shane offered no communication. Only texts. No phone calls or emails or communication with title company. Horrible experience

From the owner: Locals Helping Locals…read more We are a local company doing business in our back yard. We specalize in FHA, USDA, and VA purchase and refinance. We are brokers AND bankers! This means we have the ability to get you the very best rate and program that fits your needs. Call us today to see the Allied difference 610-433-8180 x 12 www.MyAllied.net

We financed a new construction home through this branch and were highly engaged borrowers…read morethroughout the entire process, asking detailed questions and following up at every stage. Within our float-down window, one team member sent us written rate options with no deadline and explicit language that waiting was equally valid. The very next day we were actively emailing a different member of the same team, confirmed they needed nothing from us, and were never told these two people were managing separate parts of our file. Over the following weeks we had active contact with three team members including the branch manager directly. One team member sent a written apology mid-process for missing our emails entirely. While our questions went unanswered, the branch manager sent an automated marketing email with the subject line "You've Got a Team Behind You" -- a mass mailing, not a personal check-in. We discovered five days before settlement that our disclosures still showed our original locked rate with no prior warning. The rate was not corrected until three days before closing and only after we forced the issue. When we raised this, the branch manager's written response was that it is "very tricky to try and read everyone's mind." On closing day, his only acknowledgment was that he was "sorry about any confusion." The rate available to us in writing would have saved over $15,000 over the life of the loan. No genuine apology was ever offered and no responsibility was acknowledged. After going through this experience we also noted that other reviewers have described similar issues with this loan officer, including difficulty getting responses and last-minute communication failures. This does not appear to be an isolated incident. If you are a detail-oriented borrower who expects your loan team to actively manage open decisions on your file, be aware of how this branch operates.

Mike and his team were incredible throughout the entire process! As a first-time homebuyer, I had a…read morelot of questions, and they answered every single one quickly and clearly. They even managed to close in under 30 days! I truly recommend Mike and his team to my family and friends.

More stars are needed.I was introduced to Dave Serfass over 20 years ago. He is honest,caring ,and…read morealways made me feel comfortable dealing with investment and tax issues He will take his time with you and when you are in his office you are the most important person he is working with at that tine. He treats ALL with kindness and respect Sincerely, E Gail Duddy

I've used Serfass & Serfass for over 15 years and I wouldn't go anywhere else. I have complete…read morefaith in their services, guidance and support. Dee is amazing!