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    7 years ago

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    Chase Bank

    Chase Bank

    (3 reviews)

    Charles Village

    Location: 5/5 Customer Service: 5/5…read moreWait: 3/5 Technology: 5/5 Seeing Chase opening locations in the Baltimore area has been a welcoming change. This Chase branch was recently opened. Unlike local banks such as the credit unions and Bank of America, Chase continues to open its branches, including this one. No wonder Chase is the largest bank in the United States. Once one walks in, the branch clearly has a modern layout and one is immediately greeted. I was very impressed with the level of customer service. At the front of the branch, it has 3 very modern ATM machines that have touch screens. They dispense $1, $5, $20, and $100 bills, unlike most ATMs that only spit out $20s or maybe $10s. My only complaint is that it took me about 20 minutes to see the teller as there was only 1 teller available and the customer in front of me took a long, long time. They said they usually have two tellers working at a time but because of COVID, to keep everyone socially distant they keep it 1 customer at a time. Everyone wore masks and maintained their social distance. I look forward to returning.

    As a Private Client, I was under the impression the service and assistance I would receive would be…read morea top-notch. I have opened multiple business checking and savings accounts, and personal accounts over the past several months... I've had nothing but trouble. Super disappointing and.very times consuming to resolve. Chase is a 1 out of 5...

    PNC Bank - banks - Updated May 2026

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