I closed my account with Wells Fargo on the spot after being a customer for over ten years. This…read morewas over a charge of $ 3.00 to print a piece of paper. Never-mind that you'll have to argue with them a couple times a year when they tack fees unannounced on to your account.

I've come to this bank once or twice a week for my job for the past few months. They are always…read morecourteous, friendly, and fast. You can tell these people really care about their customers!

I have found that PNC is just the right blend of big bank and neighborhood bank. This particular…read morebranch is about as good as a bank gets. This branch rarely has long lines and the tellers are very pleasant. I tend to like neighborhood banks where they recognize you and the manager knows your name. Good branch managers is part of what attracted me to PNC many many years ago. But if I have a knock against PNC its that they promote their managers or lose them to other competing banks. Then you are back to being a number again.

A the receptionist was incredibly rude she's an old miserable lady, walked away in the middle of us…read moretalking to her and after waiting for an hour and being told "wait a few minutes" i asked okay what does a few minutes look like i've been here an hour, she walks away from me and gives me attitude, the whole interactions of us being there was absolutely absurd.

I searched within the state of Maryland and this bank had the best rates for the products I wanted…read more My husband and I went into the bank, was seen within five minutes, and had all of our questions answered. The staff was super helpful, courteous, and a pleasure to work with. Everyone in my home now has an account here.

Terrible Bank. I have done my finances at the Hunt Valley branch for 35 years, starting when it…read morewas Baltimore Telephone Credit Union and then it changed to AFFCU and I have never had a problem. Very kind people and I was in and out within minutes after conducting my business. Now I go there and wether it's through the Drive Thru or just going into the bank, I am there for at least a half hour. The people working now just seem to be lazy. My Debit card only works sometimes and same for my wife's debit card. Very embarrassing in a grocery store when that is how you intended to pay and there are people behind you just shaking their heads in discust. You can't get anyone on the phone to help with anything either. Then, I am sitting at the drive thru for half an hour while they have a guy with the Freedom Eblem on his shirt wasing windows. Send him home and get aniother tell who can help people. Same with inside. People standing in line when they have 2 tellers working and a guy to greet you. I don't need to be greeted. I need help conducting may business quickly. Hey, good luck!

Freedom FCU is a pleasure to work with and both of the transactions I have completed in the last…read moreyear have been performed with the greatest of ease. I will refer all of my Family members and friends to Freedom FCU should they need any financial needs in the coming future!

This is the worst bank I've ever had to deal with. Even this site says "hours may vary under…read morecurrent circumstances? They can't even keep the hours posted? They take off at lunch, can't stagger lunches, closed on Wednesday. Can't have more than one teller even with lines out the door, while some suit walks around with a laptop trying to look busy. It's amazing the lack of service at this particular branch in Edgewood/Abingdon by Wegman's. Unbelievable lack of service to it's customers. Nobody cares if you all dress nice, we want service!

So I walked into this branch thinking I could close my savings account, wrong, they told me that…read morethey could not prove the account was mine even after I showed them two forms of ID. They told me since they could not verify who I was I had to call the BOA 800 number to verify who I was. I was then told by the rep on the phone that I should have been able to prove who I was with my drivers license, well I did show them my drivers license but still can not verify who I was. I went to walk back in the bank and talk to the manager but by then they had locked the doors. I can not wait till I get this resolved I will never step a foot back into a Bank of America, why did we bail these thieves out again?

Clean, neat and has the banking app. Wanted to open a new account but like all the other banks…read morethey're ready to apply fees if they don't have my direct deposit. Also, the customer service rep seemed pushy and in a rush. Wasn't looking forward to her service. Off to find another home Bank.

From the owner: SECU ("see-Q") is Maryland's largest credit union. Over 230,000 customers (called members) rely on…read moreus for their everyday financial needs - including checking accounts, credit cards, mortgages and auto loans, as well as financial education. Most Marylanders are eligible to join.

saturday december 23 hrs as advertised…read more lobby closed drive thru 9am - 1pm atm 24hrs arrived at dribve thru.... sign says open no one there!!!! wtf!!

TERRIBLE CORPORATE GREED! Today I went to two banks, M&T and PNC in Bel Air, Md. What a vast…read moredifference. At M&T there were four tellers and no wait. When I went to PNC to make a deposit for a friend, there was only one teller waiting on the people outside in the cars and us inside. There were four people ahead of me. The teller was fantastic, very professional and polite. I am so tired of selfish corporations who pare you down to one person to wait on you while customer service suffers. It was very disheartening. I will NEVER open an account with this bank, and I have nothing nice to say about them. They can sponsor arenas and have them named after them but terrible service when dealing with the average person who walks into their bank. I did not know how good I had it with M & T.

So they ended up fixing the broken security camera and thank goodness because the ATM ended up…read moremalfunctioning and taking one of my $50 bills which I was trying to deposit. I never had an ATM do that to me before. Unfortunately, it was a Sunday so I was not able to actually talk with a representative. I now must wait until Monday to actually file a claim and go through that entire hassle to get my $50 back. If the ATM machine does malfunction for anyone else, this is the number on the machine to call: 800-401-8500.

They need more staff. It took forever to do a transaction! Slow service, long line. Come prepared…read morefor a long wait