I had multiple viewings set up through JWB, the first was all ai photos that looked nothing like…read morethe house i arrived at, they were totally fake pictures! The second and only suitable property was a condo it was nice and looked like the pictures. The third house i drove to on the other side of town had no lock box, so it was a complete waste of time. After the first house i realized they were using the same pictures for different listings, which is very deceptive! The next two houses were so run down and looked nothing like the photos i just kept driving. The last and final house was ok but there was a group of teens outside squaring up to fight, very unsettling! Updated review as i misunderstood the remote working qualifications.

This company is run by a bunch of scam artists. I live in an apartment complex that is "managed" by…read moreJWB, and yet they don't do anything there to take care of the people that are paying rent regularly. I moved in on my Birthday in Dec. 24. Got to my apartment, and it had never been cleaned. My windows do not lock properly, had to run my water for 2 days non stop, no screens or blinds on any window. My door has a huge gap in it, so the cockroaches that are in every apartment come through my door. Any maintenance request you put in, they put a bandaid on it and don't fix it properly. But then they will bill you because the problem isn't there. My newest neighbor just moved in with her kids... and her unit is already flooding from an existing problem they knew about from the previous tenants leaving the place. Now there is mold in the walls, and all of us are dealing with the headache... even though JWB gutted the apartment 2 months ago for flooding damage.

Suncoast Property Management has done a wonderful job managing our rental properties. Chris has…read moreput together a top-notch team that does not run away from problems like other property management companies. Instead, they find problems and solve them. Suncoast currently manages 25 rental houses and 1 office building for my company. They have overseen several rehabs from start to finish. The majority of the new leases that they sign have been higher than the rent comps that they initially provided. It also helps that Keith works directly with the contractors so that we don't have to. Suncoast has a great Team in place and we look forward to continuing to grow with them.

Rotten Bastards knew my score and goaded me for DAYS to get them the app money than just now…read moreabsconded with it telling me my credit bureau is low and I just did a HUD Medical request Form??????? STAY AWAY FROM THESE PEOPLE

The most active and dedicated Real Estate Agent I've ever worked with! THANK YOU MARIO!…read more I have bought and sold several houses over the years and worked with dozens of Real Estate Agents along the way. I can say that - without a doubt - Mario has proven to be the most proactive, involved and effective agent of them all. Most agents simply passively post your property on MLS and wait for buyers to come along...NOT Mario. In my most recent property sale, I had my condo on the market for 6 months with another agent with only a few showings and minimal activity. I then stumbled onto Mario and switched to give him a try. Mario immediately took charge and came up with a plan. He went to the property, made a few key physical improvements, listed and marketed the property and within 3 weeks I had an offer and we closed shortly thereafter. Mario's communication, even over the Thanksgiving holiday weekend, was superb and, since I was living across the country from the property during the sale, he served as my eyes and ears locally. He was the consummate professional in my absence through the whole selling process. I CANNOT recommend Mario and his "Navy-to-Navy Homes" team enough. I would ABSOLUTELY work with the company again in the future and will personally recommend them to my friends and family.

My experience with N2N as a prospective tenant was the most stressful & upsetting experience I've…read moreever had with a rental company. You would think a company that markets to veterans would treat them better, but look at their reviews for their rental management. Excessive fees, a rude property manager, & lies throughout the process to get you to sign a lease quickly, not to mention almost trying to keep my deposit before I was ever furnished a lease when I changed my mind just hours later due to her unprofessional manners. For your application process/screening they use a third party service called "Findigs". The program is hard to navigate, uses AI to verify forms that causes delays because it cannot read what you submit, & if you have pets, they want an invasive amount of information Including the vaccine records & pictures of the animal. You will spend $25 per pet application on top of your own fee as well as a $300 pet fee & $150 for each subsequent. Bailey will ask for you to make your security deposit on the property in order to receive the lease. Refuse to make a deposit until you see the lease first & read it thoroughly so they do not try to take your deposit. Regardless of what they say, they cannot just take your security deposit if you do not agree to the lease. Its actually illegal. You are allowed to refuse a lease, it is not your fault if they take the property off the market before you sign a lease & lose applicants. They should know better that it is not a done deal until you sign, if they lose other applicants due to their lack of communication & professionalism, its on them. Educate yourself before signing anything, and find a different person to manage your property. You'll have better chances of finding applicants.

Very responsive very nice people. I was looking to talk to a realtor and they hooked me up with a…read morereally nice one.

I've lived at 11798 Lake Bend Circle since January 2024. I've paid rent on time every month, rarely…read morecalled for maintenance, and have taken great care of the property -- even fixing minor issues out of pocket. Now, with just a couple months left on my lease, Nest Finders is refusing to repair two damaged doors, including a porch door that's a clear safety risk. My lease specifically lists "repair of inoperable doors and windows" as the landlord's responsibility, yet they keep denying service and ignoring my written requests. It's disappointing and unprofessional. After a year of being a responsible tenant, I'm being dismissed and left with safety issues they're legally required to fix. Tenants deserve better communication, accountability, and respect than this.

Invitation Homes made my application process quick, smooth, & easy. Working with Cristina…read moreFilippelli made this stressful transition into an amazing transition. Thank you, Invitation Homes.

After renting from Invitation Homes for approximately a year and a half with no major issues, it is…read moreincredibly disappointing that we have now spent weeks fighting to have serious problems addressed in our new rental home. The most urgent issue is the air conditioning. We raised concerns about the AC before signing the lease and were explicitly told by Hayden that the system had been repaired, inspected, and was in proper working order. After moving in, we quickly learned that this was not true. No work order had ever been submitted, and based on what technicians have told us, the unit appears not to have been properly serviced in years. So there's no misunderstanding or mixing of words, Hayden lied to us. Point blank. After finally getting a technician out to inspect the system, we were informed that the compressor had failed and needed replacement. That work order has now sat unresolved for nearly a week. Because a request for temporary cooling units was submitted alongside the compressor replacement request, the entire issue appears to have stalled. Temporary units were requested to provide relief while awaiting approval for the compressor replacement--not instead of it. Meanwhile, we are still living in a home that reaches approximately 90 degrees indoors during a Florida summer. Our movers and I were on the verge of heat exhaustion during move-in, and the conditions are so extreme that my children cannot comfortably stay in the home. Unfortunately, the AC is not the only issue. Prior to move in we discovered extensive water damage and what appeared to be mold growth. When we initially reported the problem, we were told that the condition was acceptable and did not warrant repairs. Only after significant back-and-forth did Invitation Homes agree to send someone to inspect the issue. Once they did, they immediately recognized the severity of the problem and ultimately corrected it. We have also reported that the primary bathroom sink is severely deteriorated. The sink material is so dry-rotted that it literally crumbles when touched. A work order was submitted nearly a week ago, yet no action has been taken. Turns out, that work order had been thrown out. We had to resubmit the claim, and no one will be out to even look at it until July 1st. Ironically, while these significant health and habitability concerns remain unresolved, the one issue that received immediate attention was a patch of thin grass in the yard after an HOA notice was issued. Someone arrived with grass seed the very next morning. It is difficult to understand why lawn appearance receives faster attention than air conditioning, water damage, mold concerns, and a failing bathroom fixture. The condition of the home at move-in was equally disappointing. The property clearly had not been cleaned at all. Flooring adhesive is tracked throughout the house leaving sticky patches everywhere, paint is splattered across the floors, thick layers of dust covers most surfaces, and the tubs and showers contain visible mildew and buildup. I attempted to address some of the cleaning myself, but deep-cleaning a nearly 2,500-square-foot home with five bedrooms and three bathrooms is difficult enough under normal circumstances. Doing so in a house with indoor temperatures approaching 90 degrees is nearly medically impossible. Invitation Homes eventually agreed to send a cleaning crew. However, the cleaning company later contacted us directly to explain that they would not be performing the work because Invitation Homes had significantly misrepresented the scope of the job and was only offering approximately $100 to deep clean the entire property. The company felt the compensation was unreasonable and declined the work entirely. At nearly $3,000 per month in rent and paying near $5k to Invitation Homes just to retain the lease, it is not unreasonable to expect a home that is clean, safe, and functional upon move-in. Instead, we have spent our first weeks battling unresolved maintenance issues, unsafe living conditions, and repeated delays. This experience has been exhausting and incredibly frustrating. As someone currently undergoing IVF treatment, the added stress and physical discomfort have made an already challenging time even more difficult. We simply want the home we were promised--a home with functioning air conditioning, safe fixtures, proper maintenance, and basic habitability standards. That should not be too much to ask.

I've worked with several property managers over the years and I can tell you that Caryn Thomas of…read moreSupra Property Management is the best. She's well informed, responsive, professional, and just a great person to work with. I can't imagine working with anyone else. Give her a call if you need a property manager. You will be happy you did!

Caryn Thomas is an excellent Property Manager. She manages 3 properties, and she is very…read moreresponsive, proactive, efficient, ethical, and always provides options for solving maintenance or tenant issues. Supra also provides an excellent platform for tracking expenses and payments, including tax documentation and monthly itemized statements

Professional property management is the most challenging element in all real estate investment and…read moremanagement. The "middleman" is always to blame when things seem to fall short of perfection. I have followed JWB since their dubious start at the beginning of the historic real estate crash, around 2007. Investors were leaving in droves, and everyone knew it was the worst time to enter the market. Nevertheless, Alex, Adam, and Gregg jumped in. In just over 15 years they went from zero properties under management to over 6,000 today. Read that again. No one earns and maintains the trust of the owners of 6,000 properties without delivering extraordinary value. I have personal knowledge of their management style and results. The sixty-plus employees that makeup JWB are trained to serve their tenants professionally and fairly. As a landlord for nearly 40 years, I can tell you that serving tenants is always a challenge. Some are never satisfied and complain the loudest. The happiest rarely say so. JWB is one of the top property management companies in all of Florida. They have earned my respect and admiration. Paul Howard President & Founder The Florida Landlord Network

This is the worst company ever. I pay my rent every month. I signed the A3 year lease stating that…read moremy rent would not go up within the three years after the first year it went up. I've had to have code enforcement out here, three times and still nothing has been fixed now I had to pay double my rent to stop a eviction for me being two weeks late which I have kept in contact with Sydney through JWB when I asked him for an itemized printout of their attorney fees that I had to pay for they said they did not have one that they could provide however, when I call the Duvall County clerks office there was no eviction files nor did I receive any eviction papers stay away from JWB they are a scam. They do not fix anything they make you pay for everything I do not know how they're even still getting away with the crap that they get away with. You'll get an automated response from a bot named Kurt.

I moved to the Jacksonville area two years ago from St. Louis. I didn't know the area and had a…read moredifficult time getting anyone to return my calls on rental properties. Peggy returned my call on a Saturday within minutes of me leaving a message. It took less than a week to pick out a place, apply, get approved, and pay the deposit. Everyone was so nice and accommodating. Since then, I have had an absolutely fantastic place to live!! I've only had to call in four work orders in two years, but Tammy always responds right away and gets someone to my residence quickly. I love the follow up calls, too, just making sure that everything is to my satisfaction. Of all the places I have lived, this has been the best experience ever!

The Property Management Team are awesome, every problem we had while living in their condo was…read moreaddressed right away with no complaints, Tammy was the best landlord/ agent we've ever dealt with and she checks on my wife who is a Mayo Clinic patient still to this day! So if you you need a place to live, full time or temporary give Tammy a call you won't regret it!

If I could make this a 0, I would. RUN! I almost never post negative reviews (this is my first…read moretime) but I feel responsible to share this terrible experience. Not only was the host, Eric, extremely unprofessional, but he also violated our stay in multiple ways in our stay here. They booked another person midway through our reservation, double booking the unit, and gave a stranger access to the place while we were already staying there. Eric also asked for personal details and payment info outside of the approved methods. Not to mention, the internet went out, the place is run down, and the host shady.

A one star review is actually too high . first of all this company advertises themselves as a…read morevacation ... "a home away from home" . You are basically renting a disgusting hotel room in an apartment building for Jacksonville area rental property pricing.!!! staff is useless, lazy, and basically incompetent. They don't even have an actual pan to cook on only a wok. Fully furnished is laughable maybe if you're referring to the inner city in one of the poorest communities in the world, then sure, these places are fully furbished. I booked the place on Airbnb. My family and I get there. And my kids were instantly horrified the place was horrific ceiling, stains, and mold all over. Unit which was completely updated much nicer and we were... until for some reason the circuit breaker from 1900 finally went out and they let us sit for five hours with no power knowing I have an almost 2-year-old and 10-year-old with us. It's starting to get dark, they tell us they're moving us to another rental across the street which is an entire city block down the street and although it is right above a VyStar, its also got downtown Jacksonville city finest roaming around at night. The parking area is not a safe place for women and children alone at night either. Basically all Erik the owner did coupon for a restaurant across the street, move us to 3 units, all exactly as crappy as the first, an inconvenience my entire family stay and trip for $30 gift card and $100 rebate for our troubles. Again, these issues our fault. Basically, the owner is an upscale slumlord. i paid $1700 for 3 weeks in a roach motel pff 8th street!!!! do yourself a favor and just stay in a hotel room a two star hotel room in the worst part of Jacksonville would be a luxury stay compared to Erics many listings on silver steeet management!!! at least in a hotel, you usually get a free breakfast, unlimited amount of clean towels, and at least a clean room. You will get none of those things in any of silver Street management properties. I can assure you, after my first interaction with Erik after having to go through Airbnb two different times to complain about the property to get a result, I was very aware of what kind of Shiesty operation I was dealing with and documented everything. I gave Erik and his team more than ample opportunity to make this right as I am in school full-time, work full-time and have two children. I didn't have the time to keep moving from Airbnb and to keep spending hours reporting this to get minimal results. Thankfully, I never have to interact with these people again, but to make sure that they don't make any more money off of an innocent, hardworking humans -- I can assure you I'm going to post everything I have on every website I'm able to that way people at least have a warning of what they're walking into with these welfare quality units. Even Ian, the property manager told me that the owner doesn't care literally about updating anything or fixing anything or the quality of anything he just cares about reviews. So here you go, Eric! Reviews with all of the pictures and emails you will get!!! If I wanted to stay in a dirty space with questionableneighbors in a dangerous vicinity, I could've gone to the red roof Inn or super eight in moncreif. You literally ruined my family and I's stay, not to mention our Thanksgiving. I hope you and the 10 other members of your team sleep well at night, knowing that you are charging these kinds of prices for this kind of service and establishment. Also, one more thing you all kept saying it was GEA's fault with the circuit breaker.... But I have a feeling JEA probably advised you to replace the circuit breaker from 1900..... Again, this is just another example of how you're charging top dollar for Living quarters that are probably comparable to those in Third World countries! PS if you do decide to stay in any of the SSM units for more than two days, be sure to bring your own towels, toilet paper, security systems, brooms, cleaning supplies, vacuum, and air filtration system. Possibly some lamps, too, because they keep the lighting low in the buildings in the units to hide all the scum and dirt and filth!

Lara assisted us in the purchase of our new home and was amazing! Moving across the country can be…read moredifficult, but it doesn't have to be when the right people are on your side. Thanks Again!

Update I was sent a retaliatory vacate notice threatening…read moreeviction if I did not vacate. They lied and made up disorderly conduct as the reason. They literally lied and made up that I broke the law. In less than 90 days, the owner spent over $17,000 on a rental that needed that much repair while Hover Girl Properties move in inspection states everything is in working order. To protect their own liability they have turned my life upside down keeping all the funds. When I offered to vacate provided they return my funds they refused to be mentioned in the lease termination and would not provide a cashier's check. They have an attorney that will lie about your actions to protect their liability. God help you if you do business with these people. They had so many opportunities to do the right thing they refused. Protect liability at all costs and void of empathy for anyone else.