I had the BEST experience at the Future Diagnostics Group located in Joliet, IL…read more Every person there was kind and more than accommodating! They took the time and patience to listen!! Lori Russ was phenomenal and the MRI techs were great... very caring, kind and very helpful !! I had an MRI done and it was a third of the cost of having it done at the hospital!!!! I have a close relative who is a radiologist and he reviewed the report and had such compliments about the radiologist report!! I RECOMMEND FUTURE DIAGNOSTICS FULLY, WHOLEHEARTEDLY AND WITHOUT RESERVATION!! Thank you to everyone who helped me while I was there. All were completely professional, medically knowledgeable and caring and kind. Will definitely go there again if I should need an MRI again!!!

We have been here before and always felt comfortable and well cared for. I came in and stood at the…read morecounter waiting to check in while the young girl waited on another gentlemen. Then she was on the phone and doing something on the computer. No hello, no I'll be with you in a moment, no smile or acknowledgement. She finally turned and asked if I had an appointment. Still no anything. She may have well of been a robot. What happened to common courtesy and a polite greeting? If you are working in a public capacity you should have some common manners. Everyone else I dealt with was friendly and courteous. My appointment was handled in a professional manner in a reasonable amount of time. First impressions are important.

One word Excellent staff. Maher explains everything in detail…read more He is very professional and courteous about his work. Yes he understands what you are going through is you are claustrophobic. My personal experience was great. I would not hesitate to recommend Accelerated Open MRI located in Frankfort, IL to anyone. Bonnie S.

This place is great. Maher is truly incredible and got me in for an MRI the same day I called for…read morean appointment. Took care of all the insurance authorizations and called me back within a few hours to get me in. Maher explained everything in detail from start to end. This will be my only go-to for MRI's from now on!

Quick appointments, friendly knowledgeable people. Easy to get to , great parking. Highly…read morerecommend.

Would give a zero if I could. Arrived at 0625 for a 0630 appointment. Lights off in lobby. Doors…read morelocked. Not a big deal since I'm early. An employee parks right next to me at 0627 and goes inside. Lights come on. I give her a minute and try the doors at like 0635. Doors locked. I stand out for a bit (20 degree weather) but no one comes to the door. I tried calling both phone numbers listed for the facility but they say the clinic is closed until 0700. I tried the doors a 3rd time at 0642 and finally doors open. The woman at the front (who had parked next to me) was immediately hostile. She says 'the doors are hard to open and just look locked' and 'no one called'. (I tested the doors on the way out, and not only were they easy to open, but automated, so she lied about them being unlocked.) She acknowledges that she saw me standing outside but didn't come to the door. Absolutely rude the rest of check in. If I didn't very much need the MRI I would have left. I felt vulnerable and anxious the rest of the visit, even though the tech was great.

Great place they take you really fast. Very friendly staff. Finished all the tests I had to take.read more

Absolutely horrible had a MRI and report showed inconclusive! Camera wasn't working properly and I…read morewas the one who got blamed ! Unbelievable! Horrible place!

I was so nervous to have an MRI on my head since I get chlosterphobic. The tech realized this and…read moreseveral women who were there took turns holding my hand while I was inside of the machine. It actually helped calm me down. I would recommend them to everyone needing an MRI.

I was refused care for my 10 month old due to them needing a card on file. I gave my BCBS insurance…read moreand my HRA card which can only be used for medical expenses. Well the receptionist decided to run the card for $1 which was declined because the card can only be used for medical purposes. I have insurance and a payment card and they refused my daughter care who really needed it. That says a lot about this place. I would not recommend this urgent care!

I had a very quality experience here. I was a little apprehensive in the beginning, but the staff…read moresaw me quickly. The check-in process was quick, and everyone was very nice.

I have been to this place many times .The place is very clean. The people are…read more supper nice. I have had Ct scans done along with MRI for many years. I must say that the people that work here .Goes out of their to help a person in need for to what they offer. I have been to other places. And this one blows them away. The people that work here are exceptionally unbelievable. They offer a variety of testing. When you call to make appointment the experience, From start to finish is outstanding. No hassle unlike other places. For the people that work here. Starting with ( Olina R.) to Claudia L. to the senior Technician Eenesto S. to the General Manager Elas M. are so kind and caring. Premiere is the best place that I have ever been to. I will be a patient for years to come. Thanks to all of you for helping me, At a time of need. With great respect to your team. Ken Lewis 9-30-2021

Great clinic that includes all the health services you need such as imaging, assessments, and…read moreregular check ups. Ive been going here for years and now they just opened up a Medical Spa!

Got an Xray done, staff was really friendly and very helpful! In and out in like 20 minutes, super…read morequick and great experience! Very good quality facility!

I can't say enough about this place! They are always so accommodating, it's a lot cheaper than…read moredoing it through the Hospitals. Everyone is always so nice. it's a clean

Dr. Farag is a very good doctor and person. I have been a patient of his for several years, at the…read morerecommendation of my gynecologist. He provides a calm atmosphere, excellent x-ray technicians, and his immediate attention to my current test results. I am guessing all that must have created a lot of new patients. I am now 65 and can't afford the $390 concierge fee and am looking for a new facility for my mamogram. I am disappointed that he is my third Northwestern Memorial doctor that has skipped down the road to become a concierge doctor. I have other specialists at University of Chicago Med, they never do this, only the NWM doctors go this route. I know he is the best and hires the best x-ray techs (never cause me pain). By reducing his patient population, I seriously hope he is able to help breast cancer patients that need constant imaging.

Incredible patient care. Mammograms read during the appointment and discussed with Dr. Farag in the…read moresame appointment. No waiting for weeks between the imaging and the outcome. Unmatched in Chicago. Dedicated, experienced longstanding team. As healthcare becomes more and more of a big business, the DISC team and Dr. Farag remain focused on meeting the needs of women. I deeply appreciate all they are doing to provide access to a level of care you are unable to find anywhere else.

This place is a joke. 3 weeks to schedule a blood draw and excuse after excuse. Stay Away at all…read morecost.

no access to customer service! the calls get disconnected right away! impossible to speak with a…read moresupervisor