We've been here enough times to say this is a great urgent care. The only issue I have is that we can't do annual well checks here and they don't see adults! We visited this week for stitches in my son's chin. We were seen promptly, informed throughout the process, not kept waiting for long, and the PA (Caitlin, I believe) was very kind and efficient as were each of the nurses and the doc. We're so grateful to have a reliable urgent care nearby (since we have an accident prone kid). Thanks, PM Pediatrics! read more

- I don't know what the point of having an appointment is if it takes two hours to get seen and get out. - The doctor blew off our concerns and our familiarity with our son's medical history. Didn't bother taking it into account whatsoever. No, I'm not a physician. Yes, I can tell you exactly how these cases progress with my child because I've seen it happen this way almost a dozen times. - There's goes a $50 copay and my entire evening that I'll never get back. - Great news- we'll get to go to the Woodbridge office in 48 hours instead when this turns into a more serious situation! Update to add: Took him to his regular pediatrician this morning, and sure enough, his eardrum was ruptured. Thanks for nothing, PM Pediatrics. read more

I came in with a child that had a suspected fracture and was told that if radiology confirmed a fracture, I would receive a call within two hours. During the visit, an emergency situation arose, and I was quickly discharged without any aftercare instructions or documentation. While I completely understand that emergencies take priority, I expected follow-up communication as promised. The next morning, having received no call and seeing no updates to my records, I contacted the office. I was told a provider would call me within two hours. Four hours later, after hearing nothing, I called again and was told I would receive a call at 4:00 PM when the provider arrived. Again, no call came. At 5:04 PM--approximately 19 hours after my appointment--I finally received the radiology report confirming a fracture. By that point, I had already been on hold for 20 minutes trying to get answers. When I finally reached someone, I was told the provider was too busy and would call me back. I refused the call back and told them I wasn't going off hold till I spoke to someone. I was on hold for nearly an hour. After which the doctor was shocked that I was sent home without the taping she told me he would get (I argued with the assistant that night and she told me it wasn't necessary), no follow up instructions, and no orthopedic referrals. She also told me that they should have never promised me a call back during the day since she wasn't there. I said, Well these are YOUR colleagues and I'm very unhappy with the services provided. I didn't get any visit summary/after care until 3 days after the visit. To top it off, the business leaves a bland, Thank you for your feedback comment on my Google review instead of actually reaching out to me as a client/patient. This was an absolutely awful patient experience from the x-rays forward. read more

What's the point of an appointment time when you wait 90 mins and were never seen? We ended up leaving and won't be back.

Absolute dumpster fire of an office. I've been waiting with a sick toddler for over an hour and a half with an appointment. In that time, no updates, no, you're next, just literally sitting in an empty room while the staff watches TikTok. You're literally better off calling the Psychic Hotline than you are ever getting your child seen here, which is probably why they charge your copay up front. Unless it's an absolute emergency avoid at all costs. They aren't a doctor's office, they're a medical billing practice doing the bare minimum to be able to bill your insurance. read more

The staff seemed nice. The only problem is that we were told a prescription would be called in for our kid. Get to the pharmacy and....nothing. Nothing was called in. Since it was late and the urgent care had already closed we couldn't do anything. Called the next morning and the staff had to find somebody else to call in the prescription. What's the point of going to urgent care if you don't get any meds until the next day while you watch your child suffer??? Ridiculous. read more

Those who plans to come here for URGENT care, be aware. Walk-in on early Tuesday morning for a pinkeye with only 2 people in front, took us literally 2 hours to get out. I received that email after "signing in" with them which took like 10 mins and took this screenshot as we leave. We sat in the waiting room for an hour and at 10am, I was about to walk out to go to our usual UC at Falls Church as they open at 10 but the nurse called us in right as we started to ask for refund. She did basic exam then told us to wait as the doctor will be in "shortly". We waited another hour waiting in a tiny room with 2yo toddler for a "doctor" who was really a nurse practitioner, in the room. Im sure it would've taken them longer if it wasnt for my tired toddler starting throwing a massive fit and we gave up on calming him down. She rushed in only as he started to wail. If your time is valuable, steer clear unless absolutely necessary. Because they clearly won't value it. read more

PM Pediatrics - I received that email after "signing in" with them which took like 10 mins and took this screenshot as we leave. - Urgent Care Near Me - Springfield, Virginia

We had some good experiences in the past here. But today was not one of those times. My husband and daughter (who had an appointment) waited for almost 3 hours when they gave up without being seen by a doctor. If the place is understaffed, they should not take appointments. Very disappointed. Will not come back. read more

Clean, responsive, and the staff was all very friendly! We had to come here while traveling from out of town and were very impressed

The staff and nurse practitioner are very kind and knowledgable. We have gotten in very quickly, or gotten in right at our appointment time. The staff helped calm my child with a contusion. So compassionate and thorough. read more

I love PM Pedatrics. The wait is often short and my son always gets what he needs. The doctor listens and gives us a lot of helpful details.

thank you for the most kind and compassionate care for our little guy! could not have had a better first urgent care experience for him.

I set an appointment for 6:30pm for my sick child. They had us waiting in the lobby for an hour past the appointment time. Not a good practice to have sick kids coughing for an hour around other patients waiting. Accuracy in appointment times is necessary to reduce transmission. read more

Concerning the billing practices and lack of transparency at PM Pediatrics, we would like to bring the following matter to the attention of potential clients: when we visited PM Pediatrics, we were informed that since we did not have insurance, we would need to pay cash upfront before being seen by a doctor, as they do not check you in unless you pay. Fast forward eight months later, and out of the blue, we received an email stating that we owed $175 for the same service again. There was no explanation for the charge, no prior notice, and no transparency in their billing process. If we had not paid, they would not have allowed us to see a doctor, so how does this charge suddenly appear months later? When we tried to get answers, we were met with vague responses and no real resolution. It had been communicated to us that the investigation was still ongoing and that the bill should be ignored until the investigation was concluded. However, on the day of writing, a phone call was received from the debt collector regarding this payment. An immediate telephone call was made to the billing department in order to ascertain why the debt collector was contacting me if the case was still under investigation. No answer was given to my question. We decided to make the payment again in order to safeguard our credit history from further instances of incompetence. We are hopeful that we will not receive another charge for the same service in the next few months. This kind of delayed and unexpected billing is completely unacceptable, and I would caution anyone considering this place. It is imperative to obtain every receipt and detailed breakdown of charges to avoid such unpleasant surprises. read more

Wow! Our first time going today with our 3yo. I didn't know what to expect but I got the only available appointment. At most urgent cares you still end up waiting hours. We waited maybe 5min! We were seen quickly and the receptionist, nurse and doctor all had the sweetest bedside manner. They were kind and patient with our fussy little guy and we were able to get treatment for his first ear infection. Would highly recommend this over other urgent care facilities! I'm so thankful this is close by. read more

Care is good enough but the wait is unnecessarily long. Said 5 minute wait time online...waited for over 2 hours...only see one patient at a time so seems to be run in the most inefficient way possible. read more

Good enough treatment but when you travel near 30mins for a set appointment, only to wait 45mins more, without a word said by the front office staffer seemingly more interested in stuffing her face with Popeyes ...it's 2 stars for me. read more

I am finally getting around to writing a review for the horrible treatment we received from PM Pediatrics. I want you to first picture a terrified mother with a 2 year old who was having labored breathing late one evening. I made the decision that he needed to be seen and I called PM Pediatrics THREE times with no answer 3 hours to close. I was waiting to make sure I could bring him and finally I left a voicemail and said I was on my way in and I loaded him into the car praying he would be ok for the 20 minute drive. We got there with 2 hours left until close and they were EMPTY. There was one other family in the waiting room. My son was visibly sick and again deep chest breathing. The HORRIBLE woman at the front desk (who was with another employee) told us that they were "too full" and could not see anyone else that evening. I looked around and asked if she was serious and she said you should have called. I lost it---I pulled out my phone and showed her I had called not once, but 3 times over a 45 minute period and NOBODY bothered to answer and I told her to check the voicemail where she would find my message. She did not care and when I asked for advice on where to take my sick baby she basically just shrugged and said she did not know. I had to rush him to the ER at Children's National where after 2 hours of waiting we left and rushed him to the ER at Inova Fairfax. Because of PM Pediatrics incompetence and rudeness my poor son was forced to suffer much longer than necessary and I was terrified he would stop breathing. We then had a HUGE ER bill all to have a nebulizer treatment and an inhaler Rx that we should have received at PM Pediatrics. I HATE them and their team now and they will NEVER regain my trust. There was NO reason they could not have seen my child. They have WALK INS WELCOME on the website and again it was 2 hours to close. They did not care what happened to my son and quite frankly were lazy and negligent. I used to recommend them to people and now I tell EVERYONE I know my story. As a mother it has been one of my absolute worst experiences. Do not take your children here. read more

Can not say enough good things about this office. This was our second or third visit. Despite the fact that you have to be here when your child is sick they are so friendly, accommodating and truly maggical with kids/patients/parents. We came in last night around 630 pm and the waiting room was empty. After checking in we were seen immediately. The nurse was friendly and thorough but efficient. Dr. Brooks was so friendly and gentle with our 16 month daughter who was absolutely miserable. She thoroughly checked her, realized she had an esr infection and gAve her the first dose in the office along with pain meds since pharmacies were closed early on a Sunday. My husband and I left with peace of mind. We were in and out within 20 minutes. When we letT there were a few more families in the office. We will continue to use tHis site after hours! Thanks PM Peds! read more

we were walk in when my daughter was clearly very sick with cough and fever. the front desk lady was obviously very bothered she has a Sunday shift and neglected to let us know that the wait time is 3-4 hours!! I finally asked her after one hour and she said it's not her responsibility....just wow! We left and went just down the street where we were taken right away! read more

We came to this urgent care based off the 5 star reviews, but unfortunately received nothing close to 5 star care. Our daughter had an unexplained fever with no other symptoms that kept rising, when we tried our pediatrician's office they couldn't see her for hours due to a covid seminar. So we went here, they did a urine test and told us that most likely she had a urinary tract infection, they also told us they saw (from their in office test) that she had blood in her urine. Crazily, their professional medical advice was to go home. They offered no treatment, no intermediary advice, nothing-- they said they would do a culture test and contact us in 1 to 2 days. They didn't contact us in 1 to 2 days, they emailed a patient portal to my husband 4 days later that should have been a phone call. Knowing you don't sit around and wait for a urinary tract infection to grow as it can cause kidney infection/damage, we immediately put her on kid's probiotics hoping we could see her doctor the next day. Fortunately, her doctor called (and was surprised by the level of care from this office), saw us right away, saw blood in the urine, gave her an antibiotic, did a culture test, called with the results and advice, and scheduled a follow-up to make sure everything is clear after the antibiotics are finished. This urgent care is not recommended. read more

Bottom line up front: First rate child health care! My ten year old daughter rode her scooter, and fell. Her pinky was really swollen, and we feared a broken bone. Well, we don't like to go to the ER, and she had a camping trip starting the next day, so she needed to be checked. We called around, and most urgent health care clinics were past the time they would do X-rays. When Erin talked to my wife on the phone, she explained there were X-ray facilities, they were open until 10pm, and they would be happy to see our daughter. As I walk in, Erin greets me and my daughter, saying she's talked to my wife and they were waiting for her - and our insurance plan was accepted. Within 3 minutes, we were in the back and checked by a registered nurse and then the doctor. Both had great bedside manners and explained everything about the x-ray process. (Trust me, I know standard medical procedures... they were first rate in checking everything carefully.) And Dr. Owens was really great in listening to and complimenting us both... it put us at ease to just talk to her. She obviously knows a lot about pediatric medicine. Fantastic bedside manners and just a great person in my opinion. No broken bones seen in the x-rays, so a quick splinting, a dose of oral pain medicine, a lollipop - and back home very quickly. Doctor provided full documentation and procedures for follow up with an orthopedist. Copies of the X-rays were even securely emailed -along with copies to our everyday pediatrician and the orthopedist! Oh, and signed "limited stress" letters for school nurses and the camp leaders. The staff all listen, care about your child, and the facilities are top notch - and comparable to any hospital associated pediatric doctors office. I cannot recommend more highly. FIRST RATE CARE! read more

I have frequented this urgent care several times in the past few weeks due to my toddler being sick and I will say this urgent care has always seen us and has been great each and every time! It is very easy to make an appointment online, and even when you come as a walk in, the wait time has been about 30-45 minutes. I have not yet had to wait an hour or over an hour. The clinical staff are very friendly and what I noticed, that even when my daughter had a virus, they were still up close and personal and very kind! That is amazing. I have been to medical places where you can tell that they are a little uneasy when your child is sick (yes! even at a doctor's office when patients are sick always). I will always come back to this place when I cannot make it to my child's primary care doctor. read more

Bottom line: Make sure they are actually in-network with your insurance company before coming here. Pros: We got in right away on a recent Saturday afternoon after my 11-month-old son's cold turned into a wheezing episode. They had a TV playing Disney to distract my little guy in his room while he had his nebulizer treatment. Nurse's bedside manner was decent though she left me alone to try to wrangle my son and give him a 15-minute nebulizer treatment when the last thing he wants to do is sit still. Cons: After agreeing that my son would be better off with an inhaler instead of a nebulizer, the doctor didn't include a prescription for the mask, which is a pretty important element of delivering the medicine. Kind of a big deal. I didn't realize this error until we got a follow-up call from our normal pediatrician's office (All Peds -- love them). Also a big con: In my rush to find my son an urgent care quickly, I didn't confirm with our insurance company (Tricare Select/Humana East) that this office was in-network. I had seen on the PM Pediatrics website, however, that Tricare was listed as being on the "participating providers" list. Our claim ended up being processed as out-of-network and we received a fairly big bill that could have been avoided. The billing rep I contacted at PM Pediatrics' head office tried to offer a meager explanation (sometimes Tricare processes claims from PM Pediatrics as in-network and sometimes as out-of-network and PM Pediatrics can't know which one it'll be until they've processed the claim? Does that make any sense to the consumer?) Won't be returning. read more

I took my child here after a minor accident she suffered while playing in the yard. The doctor we met was a real pediatrician and was kind and knowledgeable. I would use this office again if we need a pediatric urgent care (though hopefully we won't.) read more

This place....wow. I am thoroughly impressed with the office, the front desk, the doctor, the ability to get everything done right away and most importantly the follow up. I brought my 5yo daughter here when her temperature suddely spiked to 104.7 at her grandparents house right around the corner from springfield plaza. She had had a fever for 3 days and cough for 5 days and i had just taken her to her pediatrician the day before. She was tired and uncomfortable and had been pretty much scarred the night before waiting with ME at a regular urgent care for 3 hours. She never wanted to go to a doctor again. We walked into PMPediatrics around 8 or 9pm and it was empty. We checked in right away signed two forms and sent my ins card to them because i wasnt prepared all i had was my phone id and one credit card on me. They gave me no huffs or puffs just asked i email it to them. Immediately was taken back vitals were taken. Very quick process. It was a very inviting place for kids. I could see those glossy feverish eyes get big. We saw dr. Jackson-Owens very quickly and went over what was going on she suggested we cover all of our bases we did an xray on site she went over the xray with us even showing my daughter some cool stuff. Still sent it off to the radiologoist. We left with instructions to just manage the fever and saline rinsing. Later that night i got a call saying they were going to call in meds and tried to help me find a 24hr pharmacy near me. If thats not above and beyond! A few days later someone even called to follow up see how my daughter was doing. I have nothing negative to say about this place. Im so glad theyre here! read more

PM Pediatrics - Urgent Care Near Me - Springfield, Virginia

Friendly doctor and prompt care. She really listened to us and was great with my daughter.

Clean, efficient, and the doctor was extremely kind and kid-friendly with my little one who was scared. Dr. Kahn was a lifesaver for a painful late evening swimmers ear! read more

Management has definitely improved appointments vs walkins as the last few times we were taken back nearly on-time every time! Thanks for responding and adjusting. This place is great in terms of care! Wouldn't go anywhere else for pediatric urgent care! read more

Found this place on yelp, saw five star ratings & now giving 5 stars myself. Late evening hours were super convenient, facility is very welcoming, staff very pleasant. Took my daughter in for stubbed/possible fractured toe. Dr. Pepper was very welcoming, careful with her, attentive, and took his time explaining treatment. Will definitely recommend and visit again if necessary read more

Service here was fast and efficient after you download their forms and their app and figure all that out. That is the only reason it didn't get 5 stars. That being said Dr. Giusto gets ten stars and I wish she was my PM. She listened very closely and was super helpful answering any and every question. She was very engaging and professional. This place is easy to go to and get immediate care. There is lots of parking in the strip mall, you can get your prescriptions nearby at Giant and there are decent decorations for the little kids that make the place feel less intimidating. read more

Good medical team and convenient service. Terrible, incompetent billing and customer service. PM Pediatrics made a mistake with coding some services for my child's sick visit. Despite admitting to their mistake, both verbally and in writing, I have been attempting to resolve this issue for the past YEAR and have wasted hours of my life on emails and phone calls that lead absolutely nowhere. Save yourself the time and aggravation and look for a different urgent care provider. There are much more functional ones available in the area. read more

Update: Took my daughter there last night and she was once again diagnosed with the Flu. Dr. Kane was great and so was the nurse. Even called today with a question and the nurse was amazing. This place is great! Old Review: Took my daughter there when she had the flu. Everyone was amazing. Recommend to anyone who needs an urgent care for their kids. read more

As a parent, kids don't get sick on the regular 9-5 schedule. One night my daughter woke up with a barking cough, and it hit her pretty quick. We got to PM Pediatrics and the staff there (from the front office, to the nurse, and the doc) all were super helpful and professional. We were in and out with a diagnosis and administration of meds for croup in a reasonable amount of time, and a great explanation by the doc on what was happening, how to help. Personal attention was great and the place was very kid friendly. Couldn't ask for much more in an unexpected situation. read more

We've had to bring our 4yo here twice. What a wonderful place! The first time she sliced her wrist on glass and they were so wonderful with her. The second time we found out she had impetigo and they did great again! The dr's and staff are wonderful and our daughter was never afraid. So glad it's there! read more

Great experience at PM Pediatrics. At 5:00 p.m. on a Monday we were the only people there. The registration process only took about five minutes and we were seen immediately. The staff were caring, helpful, and knowledgeable. The waiting area, exam rooms, and spaces in general are immaculate. I would definitely recommend and will return if urgent care is needed. The only thing that wasn't perfect is the lack of paper towels in the bathroom... I appreciate the eco friendly aspect of an air dryer but during a pandemic I would prefer to have another option (and a towel to open the bathroom door on the way out). read more

We had an urgent issue for my son on a Sunday. His regular pediatrician's office was closed. After speaking several times with his regular pediatrician, we were referred to PM Pediatrics. We were seen within 5 minutes of walking inside. The nurse and the doctor were super friendly, concerned and understanding. They took their time with us. We were definitely pleased with everything and would recommend them to other parents. read more

Horrible! They're only good if all your child needs is a Band-Aid or OTC medication. And they're not a true "urgent care" because they'll turn you away if you don't have an appointment. Save your time! I can't believe our pediatricians (Pediatric Associates of Alexandria) actually referred us to this crapy place. Shame on them as well!! read more

Wouldn't call it Urgent Care because for me it turned out to be"Urgent?! Don't Care." I went there because my 11 weeks old infant was having a fever on a Sunday afternoon. At the reception, they asked if I have have an appointment; if not, it would be at least three hours wait. I did not mind waiting, but living only three miles away I asked if I can wait at home and come back in a few hours while my baby wouldn't be staying in the car seat for that long. They said no, we can only wait in there or in the car (it was 90F outside). And if we don't show up within 5 minutes, our slot will be pushed to the next walk-in. I then asked if I can make an appointment three hour from now. They said no and the next appointment will be 24 hours later. They said they see about 90 patients a day and mostly have appointments.. They said next time better call ahead. I replied, "I did and it went straight to "due to the high volume of patients, please email to ...we will have someone email you back." As I walked out helplessly, one of the only two moms whom was waiting there caught me at the door. She told me that her son is also having a fever. They had been there for 2.5 hours already still waiting to be seen. She recommended me to go another clinic that is 20 minutes away. She told me that she would of gone there if they did not spent that much time there already. I would rate it zero star if it is allowed. read more

I was very impressed with the entire staff. From the front desk to nursing and physician. They even took the time to do a test and explain to my wife and I and even more important to my son. He used terms that my son would understand but not be afraid as well as take seriously. They were very reasuring in how to manage my son case. As a health care provider myself, I felt their care, concern and professionalism was stellar. Thank you, Mike read more