Preferred Home Services is one of those companies that really earns your trust. Everyone I've dealt…read morewith has been professional, knowledgeable, honest, and genuinely focused on taking care of the customer. They communicate well, show up when they say they will, and take the time to explain what's going on instead of just trying to sell you something. The level of service and expertise really stands out. When it comes to HVAC, plumbing, or electrical needs, Preferred is the only name I truly trust, I appreciate ya'll thank you!

Let me start by saying Thank you again for the great service and friendly guys who came over to do…read morethe job...Grayson, Ben & Xavion all very professional. They arrived before time schedule of 9 am which was great to us they worked all day no lunch break made the breaker work out with some SMART adjustments, put the outdoor unit where we wanted but next to it with added level support of rocks, inside unit, they removed the old furnace for my hubby and put it where he wanted it. GREAT INSTALLATION work done! Done in a day! They clean any mess but really wasn't any. Price was right and fair for us. Thank you. I wish you guys put pools in

Great experience with prompt service. Very knowledgeable; offering helpful information and…read moresuggestions but no hard-selling tactics. Ryan was the plumbing tech, and he was so easy going! We will definitely call them first for any future needs.

Have scheduled a reasonable job and price. Seemed more worried about the job being unnecessary and…read moresaid a complete kitchen faucet replacement would be more advantageous. With a 10 year warranty, had it repaired with warranty parts. Update: requested return of the plumber to follow up on his repair as a problem still existed. Plumber denied there was a problem. A handle adjustment is all that is needed. I was uncomfortable with conversation finally cancelled the return visit. I do not recommend.

Our technicians Jessien was knowledgeable, thourough & professional. He spent a lot of time…read morecompleting our maintenance check & fixing minor issues (sealing edges to make sure there were no air leaks). He diligently tried to identify an intermittent issue & told me to make sure that if it reoccured to cal for service during the issue since my warranty would cover the service Call. That's advice that will save me $ & may prevent the problem from escalating. Thank you, Jessie.

Efficient and Excellent Service !!! I highly recommend Rudd…read moreI believe I got value at a great price SR Mount Pleasant SC

Pull and reset leaking toilet. Prompt, neat, and clean. Explained why each procedure and charge…read more All business.

Dan is an exceptional plumber who brings an old school work ethic to modern day high tech…read moreknowledge. He installed a Rinnai tankless water heater for me and was able to explain in great detail the different features and which best suited my needs. His work was exemplary and his price was fair. He clearly takes great pride in his work and treats the project as a work of art that both looks terrific but satisfies the intended needs. I have used Dan again already to do a new garbage disposal, and again he counseled me on the absolute best unit for our needs. He's also walking me through a third project that requires my taking advantage of Moen's lifetime faucet warranty in which there was some pitting, and without his knowledge and counsel I would have been buying these parts myself. Everything he told me about Moen was correct and I'm getting all the parts free of charge. I strongly and confidently recommend Dan of Absolute Plumbing & Boiler to anyone who has plumbing needs. He has over 22 years of experience and is extremely knowledgeable in all aspects of his trade. Others I received bids from did not compare to Dan, and I'm thrilled that I found him and readily recommend him to friends and neighbors.

Called on a Saturday and they came for a free estimate on Sunday…read more Turns out it was a ridiculously easy fix which took all of three minutes. He didn't bill me and was laughed instead of trying to get some money and pissed. 10000% recommend.

This use to be my go to plumbers. In recent weeks they have been completely unresponsive. They…read moredon't return calls and fail to show up. I'm not sure what happened to the firm, but I recommend to try someone else until they fix their issues.

Having a hot water heater that was over 20 years old began the process of finding an affordable and…read morereputable plumbing company. In doing a search, I can definitely see why Pride Plumbing was one f the top recommendations. From speaking with Rebecca on the phone (her customer service couldn't have been any better) to Michael coming to install the new equipment (he answered all my questions and even called attention to something that should be replaced), I couldn't have been any happier.

Did a replumb on our house. Did not bring enough labor to do the job properly and after 11 hours he…read moretells us he will have to break thru from the kitchen to the water heater to get a decent flow of hot water to the kitchen. And he doesn't fix what he breaks thru. Now the kitchen hot water is a very light stream of water. This company might be great for the small jobs but not so much for a replumb.

LEE IS THE MAN!!! We bought a house built in 1959. It's a great house in a great location,…read morehowever we have had plumbing issues since we moved in this March (3/2023). In short, everything works fine and then the toilets will begin backing up. We plunge, we turn alternate water on the attempt to flush the problem, and we have pretty much bought all of the Drano that Harris Teeter sells. The problem corrects itself after a while and then, rinse and repeat, it occurs again. We have had two different plumbers come out to attempt to correct the situation, Pardee and another one, who's name escapes me. Both companies ran an auger into the line and told me they had fixed the issue, they hadn't. My wife eventually called Mr. Rooter and Lee, the man, the myth, the legend, showed up on 7/26/2023. Unlike the previous plumbers who just started augering, Lee played detective, found where the sewer actually came out of the side of our house (Editor's note: Both previous plumbers said the line came out of the front of the house towards the street. Pardee even gave us a quote for a clean out valve in the front yard). Lee found the drain, he also found three clean out valves that had previously been installed and finally solved our issue. I cannot give Lee enough credit, he was inquisitive, asked great questions, and solved our issues. Will I use Mr. Rooter again, what do you think? Thanks for reading!

Kitchen Sink drain clogged…read more Professional and quality oriented staff. Resolved the challenge. Direct and effective. Reasonable pricing. Would hire again.

Thank you for such a great job! You guys were so professional & clean. I will always use you for…read moreall our plumbing needs.

From the owner: We are an all inclusive plumbing company specializing in: Plumbing Repairs & Installation;…read more Tankless Water Heater Installation, Water Heater Replacement/Installation, Faucets, Garbage Disposal Repair/Installation, Carbon Filtration System, Gas Line Installation & Repair, Plumbing Video Camera Inspection, Reverse Osmosis Water Systems, Slab Leak Repair, Toilet Repair and Installation, Water & Sewer Line Repairs, Water Leak Detection and Testing, Water treatment Company, Water Filtration Systems, Showers and Bathtubs. Whether you need drain cleaning, a new toilet or a water treatment system installed, you have come to the right place! With a variety of offerings to choose from, we’re sure you’ll be happy working with us. Look around our website and if you have any comments or questions, please feel free to contact us. Call us anytime @ 843-291-9457 We are the plumbing experts !

Justin Todd, the owner, was very prompt when I reached out about replacing a water heater. He came…read moreover, gave me an estimate and from then on the experience was exceptional. He was courteous, knowledgeable, and professional. The quote was spot on and he left the worksite clean. His communication throughout the experience was top of class.

Justin Todd, from Proctor Mechanical, is an amazing professional. He responded immediately after I…read morejust moved into my new home. Justin replaced my HVAC system, and explained every step along the way in terms I could understand. He also noticed another issue that was in need of correction for safety reasons. I would absolutely would recommend Justin Todd and Proctor Mechanical for any work, although I am hopeful that I won't need it any time soon.

Didn't know it at the time of contract 8/15/26, but the lies and service provided to come would be…read morepiss poor. Robbie; salesman lied said that he would be there first thing 8/18/26, 8am or before worker got there to go over things with installers. He nore workers arrived at the time set. Office called they had to help another client; so I'd need to wait until latest 11am. 11:30am I call office to find out were they are. Miss Linda, ( who lies too, didn't know it yet.) says she'll check call me back. Calls back 12pm; the guys on the way. But they didn't arrive until 1pm. No I'm expecting to be at least 8hrs. They get busy; nice, polite and respectful of property. 9pm they say all good and they'll pick up old AC unit tomorrow morning. Well 5am 8/19/26 the attic is colder than the home. Call service line, they'll come back out, didn't arrive until 1pm again home is still hot 7pm. They want to change thermostat to force system to work. ( We've also realized that damper wasn't opened the night prior. Which should've been checked before leaving. Home is cooler by 9pm, but can't reach temperatures by 5am 8/20/26. Still haven't picked up old unit. Now keep in mind that if wanted to cancel; needs to be done by 9/19/26. Spoke with Miss Linda again 8/20/26. Because this is horrible service. Linda reassured me that she's have someone else come out by 11am and for all the trouble she would sent a check for $550. It is now 9/3/26, haven't seen a check and they won't answer phone call or return messages. After 2hrs of the last service call the AC unit is actually working properly. Still have old unit, but some else will come pickup. Had to call for the next 2 days for someone to call back to schedule an appointment for someone to come pickup the unit that had always been outside. Lowe's really can pick a much much better company to partner with. I would not recommend A R S to anyone; enemy included. They provided the absolute worst service. Took a whole week in 90 plus degree days to install and fix issues. I won't call them for any other services they provide either, because how bad this process was and you can't trust them to tell the truth. They only want your money, they do not care beyond that. I have reached out multiple times to speak with management, besides Linda of course. But no one has returned my calls. I'm also plan to reach out to Lowe's as well. Anything be can do better than to work with ARS, they are as expensive as everyone else. Take my advice; spend your money somewhere else.

Do not use this company I got their 49.00 coupon in the mail so when my air stopped working I…read morecalled them asked if the coupon was still good for a house call was told yes. The guy arrived I told him which side of the house the location of the unit was outside and went back in the house to put my two puppies on their leashes inside so they wouldn't try to run out when I opened the door that took maybe ten minutes went to go back out to see what the service man was doing . Nope he was already at my door said it was not fixable they don't make the Freon for it anymore . So I needed to buy a whole new unit for 8000 to 10,000 needless to say it was a shock since I live on social security so said there's no way I could afford that and gave him the 49.00 coupon to pay for the 10 min he was here not trying to fix anything and my Home Depot card to put the 49.00 on which he said no he couldn't except the coupon even though the office person I made the appointment with said absolutely yes I could use it . So he tried to charge more even though he did absolutely nothing to my unit and he wouldn't use my Home Depot card then finally said he just wasn't going to charge anything for his 10 min visit . And away he went that was back in May . And the last I ever heard from them . Until yesterday when I got a letter from a collection agency for 49.00. Of course I called to find out what the heck was going on since I had never gotten any bill or calls or anything from this company since that service call that he did nothing and said there was no charge . After being passed around from agency to agency to dept after dept . And told the manager was busy and would call back which he never did . So I called the following day and again said I wanted to talk to the manager or I would have my attorney call him . Oh so he came to the phone and I said what is this 49.00 you turned into a collection agency about I got no bills in the mail all those months or calls from them . And he said we are paperless and they send emails and I said well I got no emails from your company in all these months then he looked it up and said oh we don't have your email address!!!‍ so he actually did remember talking to me about that service man not wanting to apply the 49.00 coupon toward the visit or use my Home Depot card. To pay for it and the tech just saying there would be no charge . So now this manager said he would drop the collection company . From harassing me so let's see if he really does . This is just a case of elder abuse taking advantage of a handicapped person . They should be ashamed of themselves when I was told there was no charge after I offered to pay for the 49,00 coupon price with my Home Depot card for the 10 min at best visit that he must have just stood and looked at the unit because he sure didn't try to do any repairs on it . So beware go some where else they sure have a lot of bad reviews besides mine on Yelp.