I left a message about a serious water leak before 7A - heard from Nestor within 10 minutes and a…read morecrew were on site by 8A. John and Clay turned to and resolved the situation professionally and in short order. These young guys know what they're doing and are straight shooters - I'd recommend them to anyone!

$89 to bring someone out for an estimate that then quoted $600 for replacement of faucet. Faucet…read morecost $300 and 20 minutes of my own time. Would have used the company if they provided a more reasonable quote

Had a minor emergency over the weekend. Supply line was leaking. Naturally, on our side of the…read moremeter. Called Harvey Baker, left a message. First thing Monday, got a call back, had a plumber out to the house before 9:00 am. Caesar found the leak amazingly fast, and had it repaired in no time. I was expecting this to be a very expensive repair that would take all day. My bill was less than $215.00. New customer for life. Thank you!!

I have used Harvey Baker Plumbing for almost 20 years and have usually been very satisfied with the…read moreservice. This time was no exception given the technician, Juan, was amazing. He properly took care of an outside faucet issue that was "repaired" previously 24 months before. I noticed my outside faucet was slightly spraying water from the "repair part" recommended two years prior. In April 2024, I called Harvey Baker Plumbing to fix this faucet as it was leaking from the knob at the time. A young gentleman came and said he did not have the part on his vehicle to replace it (something to do with the pipe size), but he could "repair" it. However, I would not be able to turn the water on and off from the faucet knob. He said the nozzle at the end of the hose would serve as the on/off mechanism. When I discovered the current leak, I called and the receptionist said she could get someone out between 12-2 the next day. I explained the previous situation above and said I definitely want the faucet "replaced" this time. She looked up my previous invoice and said she would note on the ticket the faucet should be replaced rather than repaired. Next day, she called again and said she could have the technician come out earlier if I was available. I said I was and Juan came 15 minutes later, a little after 10am. He was a joy to work with, smiling and providing great conversation and expertise! I explained everything and he said he had the necessary part to rectify the leak. He did a great job. When I got the invoice, I noticed the parts only cost $33 compared to the "repair" part of $10. I was surprised the previous gentleman couldn't drive 4 miles to the office to get the necessary part and recommended the "repair" instead. I estimated I could have saved approximately $200 of labor charges had the work been properly completed the first time. I would have requested the previous technician get the necessary part had I known the difference in part costs was minimal. At least the "repair" lasted 2 years. I will probably continue to use Harvey Baker Plumbing in the future, but I'll make sure I request a more seasoned technician like Juan next time. Final note - Harvey Baker Plumbing now charges a 3% credit card fee on the invoice, which was not their practice previously. It was not a big deal to me ($7.75), and I understand a family business would prefer cash or a check. If I have a major plumbing issue in the future, at least now I am aware of the added fee.

The technician was very nice and did the job I needed done. Like they said the fee includes the…read moreparts.

We had two new commodes installed & great customer service. Joshua & Tim were awesome kept us…read moreinformed all the time & the owner of the company was in touch with us to. We had used their service previously & I would definitely recommend the.

Had a geat experience with them. Needed my kitchen sink faucet replaced, and they were able to come…read moreout the same day. Got quotes from other places and this was the place to pick. He was very friendly and personable, got everything taken care of quickly, and did a great job. The price was also very reasonable. It's always nice to find someone who is responsive, same day fix, easy to work with, and doesn't overcharge. I would definitely use them again

My outdoor faucet burst off the concrete wall. The plumber arrived the next morning, replaced the…read morefaucet, patched the wall. No complications. Reasonable price.

I reached out to Herrell Plumbing for a repair, and the whole process was straightforward. The…read moretechnician arrived when expected, found the problem quickly, and fixed it without any unnecessary delays.

I had a broken outside pipe. They sent someone over in 30 minutes. He gave me a fix to stop the…read morebleeding (i.e. water) and explained in detail what needs to be done. Eric was courteous, efficient and got it fixed. The price was commensurate with the work done. I have used them before and would recommend to anyone.

I always like to give credit where it is deserved…read more My front bathroom toilet would drain VERY slowly. I assumed I would need the drain snaked. It was not an emergency since we have two bathrooms. My work and personal schedule was extr.mely busy this week. I called Drain Tactics, since I was put on the schedule. I was given a window for the service. I had also called several businesses to compare pricing. One was booked and it would have conflicted with my schedule. Another never answered. Another was over double the price. With another, the price STARTED at 3x the price and the guy said it would likely be 5x the price just to START. I was very pleased that I had called Drain Tactics. I was given a window for the techs to show up. John and Jay showed up early in the time frame that was given. Both are extremely friendly, polite and very professional. After some thorough investigation, the drain from the toilet to the main drain was clean. It was determined the culprit was something was stuck in the toilet. We had family visiting over the weekend and likely dropped something in the toilet. After a short time and the proper equipment, the toilet was cleared. John and Jay went out of their way to ensure ZERO damage occurred to ANY of our property. They checked other items to ensure there were no additional issues. Before leaving, they asked to ensure I was satisfied with the work. John and Jay both thanked me. GREAT PEOPLE, GREAT SERVICE, GREAT PRICING and GREAT WORK. You cannot ask for anything more. I STRONGLY recommend Drain Tactics.

Amazing service. Luis was super helpful over the phone troubleshooting with me…read more Next day visit from technician David who identified the issue with my water heater and had it replaced, flushed all of the pipes the very same day.

I cannot say enough good things about Ken and Orlando Plumbing & Drains! We had an emergency…read moresituation on a Friday afternoon, and Ken drove over an hour to come help us without hesitation. I was honestly amazed by the level of service. Within about five minutes of arriving, Ken identified the problem and knew exactly what was going on. He was incredibly knowledgeable, professional, courteous, and dependable. He showed up exactly when he said he would and took the time to make sure everything was properly addressed. I have never been this impressed with a plumber or a plumbing company. Finding someone who is this responsive, experienced, and willing to go above and beyond--especially on a Friday afternoon--is RARE. I would highly recommend Ken and Orlando Plumbing & Drains to anyone needing residential or commercial plumbing services. If you want someone who knows what they're doing and truly cares about helping their customers, call Ken. Absolutely outstanding service!

Kenney has worked with before and we are very happy he was able to fit us in with his busy schedule…read moreto resolve our emergency leak under our kitchen sink! He is very detailed and focused with so much experience to rely on. He made sure to show us the culprit of our problem and ensured that it was totally resolved before he left. What was also greatly appreciated id he did not leave any mess and did protect his work area preventing any additional concerns to the rest of the kitchen. He will be our go to guy from now on!!

TLDR: Called; Came out same day (within 45 min); Arsenio fixed and connected a busted water main…read moreconnection and was a pleasure to work with. Will be using Teles Services in the future and highly recommend. Arsenio saved the day. After a city worker in a city utlity truck negligently drove onto our private property and over the water main box (twice actually so it really was just reckless) he ended up severing the PVC connection from our house to the main line. The city put it on us to get that fixed (!!!) so I came to yelp and found Teles Services with glowing reviews. I called and Aresenio was out, same day within 45 min and began work to connect the water back. We had water within a few hours (even sooner) and I was pleasantly suprised how quick he had it finished. After a headache of a day, it was refreshing to have a competent person to deal with who was also genuinely sincere. We already have some work we will be calling Arsenio for in the near future and we're very happy to have found a great, reputable plumber. Highly recommend.

I called this company and asked if they can come to check our clogged sewer drain, Arsenio came…read moreafter an hour and did an excellent job. He explained that it was due to roots from our tree nearby, he unclogged it and told us options how to prevent it in the future. He offered other services but we are good at this time. It was a reasonable price too. I will call Teles plumbing again if problem arises and will go for the option he was offering. Thanks Arsenio for your awesome service!