Main issue was very weak water pressure from one of the showers. They "fixed" the issue but forgot…read moreto turn the hot water back on. Then came back to "fix" what they'd neglected to do (their bad) and charged another $150 for a 30 min visit which they claimed was from a faulty part in the water heater which they also claimed we would need to replace within a year. They say that we were lucky the water heater lasted us 16 yrs when most only last 10-12 years. Really? Is that why the water heater at the house we lived in before lasted 50 years+ without ever needing to be replaced? Guess we were just "lucky"--maybe this is a sign that I should play the lottery. He had a very tenuous relationship with the truth as he said he checked the water and the heat worked on his first visit which was a load of BS because he never did. Then this time there wasn't warm water and he even said we'd need to run the water for 20-30 mins for the heat to kick in bc the water heater was big. Funny, I don't seem to recall him running the water for more than 30 seconds on his first visit--all he confirmed then was that the pressure was stronger than before!

Excellent service. Very straight forward and accurate regarding pricing just over the phone. Told…read moreme exactly how to solve the problem over the phone but had them come out to do the job professionally just to be safe, which they did.

Zack was a gem to work with. I had an issue with my new home purchase and he was able to come over…read morethe next day and help me address my issue (which was actually with the city) and didn't attempt to upsell me any services. He was honest about his time, we had 15 minutes left of the hour rate and he offer to took a look a few more things! He also took the time to explain in detail everything I had questions about. Will be using him for all plumbing in the future!

Technician Zach was extremely knowledgeable, he took care of all my plumbing issues quickly,…read moreprofessionally, and for a fair price.

Michael to the rescue again! Luckily, because this weather's been crazy, I was able to catch the…read moreproblem on a warm day. Then it got cool again. I called to schedule maintenance, but after scheduling the appointment, I realized my upstairs unit wasn't working. In fact, instead of cooling, my bedroom was getting hotter. He came through as scheduled, conducted diagnostic tests on both of my units, and unfortunately gave me the bad news. He presented some options, and both were costly, but what can you do? The invoice broke down everything he had presented. We decided on a way ahead and scheduled the fix for the coming days. On the day of service, he arrived early and got to work. It took him a little over 4 hours and he explained what he was doing along the way. I'm back in service! Today is expected to be a 90-degree day, it's right on time. I already feel the difference and am looking forward to a reduced electric bill (based on some of his explanations). I'll continue to use his services going forward.

I would like to express my sincere gratitude to Mr. Michael for his exceptional customer service. I…read morecontacted him via text message late on a Saturday afternoon, anticipating no response. To my surprise, he promptly arrived at my residence to inform me of the issue and provide a solution. Due to unforeseen personal obligations, I was unable to be home during the repair process. However, Mr. Michael kindly provided me with a time frame for his arrival and promptly notified me via text message upon completion of the repairs. Upon returning home, I observed that all systems were functioning optimally. The sole minor inconvenience was an oversight on my part regarding the timely submission of payment. Nevertheless, I highly recommend Mr. Michael to anyone seeking professional assistance. I intend to utilize his services for future repairs. I pray and hope this service will saved me some money for 2026

We had a sump pump issue at our house. Our discharge was heading towards our neighbor's house and…read morehad to be corrected quickly. Larry came out right away and corrected the issue the next day, which was Saturday. While on site, we discussed that we had a bigger issue with the sump pump. Our main drain from our kitchen and laundry area had deteriorated. Our drainage was running into the sump pump creating a bad odor and causing the pump to run a lot. Larry suggested several solutions to fix the issue. Larry and his crew came back several weeks later and replaced the drain line at a reasonable price. They were very professional, worked neatly, and finished what was a big project in a few days. While on the job, we asked if they would do a few small plumbing jobs for us. They were able to finish those jobs also at a very reasonable cost. We are very grateful for the work they provided for us. We will definitely use them again and would highly recommend them for anyone looking for a good, honest, and fair priced plumber!

Larry is the truth. I will be using his service again. I Called him mid afternoon, and he came out…read morefirst thing the following morning to fix a drainage issue I was having at my house. Once he arrived, he assessed the issue and fixed it within an hour. My tenant flushed paper towels down the toilet. The following day the plumbing backed up again and I had someone else come out to my property. This person didn't know what they were talking about and tried to get me to replace my main drain leading up to the sewer line. I gave Larry a call back and he came back to the property to remove the remaining paper towels from the drain and my PROBLEM WAS SOLVED. Highly recommend his services.

Design Flow Heating and Cooling was recommended by another HVAC pro who couldn't source the unit I…read moreneeded. Brian the owner of Design Flow was very knowledgeable and able to accommodate my request which was to connect a new furnace to existing AC unit (located in a narrow utility closet), rather than having to replace the whole stack which is what another company had originally told me. The AC was relatively new and working well. Brian was about business without a hard sell edge. He explained everything about the new size issue, drew a plan of how the ductwork would be moved, told me how the work flow for this type of job typically works and provided a thorough proposal. Everyone from the company owner, to Michelle in the office to the installation technicians were on point. Job was done in a timely manner, and the guys were very neat! Well worth the money.

When we bought our home, we knew one of the oil furnaces was disconnected and assumed it needed to…read morebe replaced. The inspector said the other two were beyond their normal useful life but still worked. What we didn't expect was that we couldn't get the property insured unless we agreed to replace all three heating and cooling systems within a month! We scrambled to find a good HVAC company that could do the job for us. Enter Design Flow Heating and Cooling. Working closely with us, they recommended three cost-effective heat pumps. They then removed and disposed of all the old systems and installed the new ones well within the thirty-day limit. But once we moved in, we discovered the upstairs wasn't being cooled uniformly, and in fact the previous owner had blocked the vents in some places in an attempt to balance it. The pros at Design Flow diagnosed the problems promptly and installed new ducts and returns to draw the hot ceiling air away from areas where the temperature was too high. It made such a difference! I recommend Design Flow Heating & Cooling without reservation!

Quick, efficient and professional work! Great customer service! They are my go toread more

Did not follow through on a plumbing issue. Bad communication between staff. Where told on two…read moredifferent occasions I was supposed to get a call make on a mistake that was made on a rehab job. Won't waist my time calling again. Not professional.

Quick service and affordable prices. Fixed my sink in less then 45 minutes for a great price. And…read moreas a plus the customer service was great. Will definitely be getting my business for any future plumbing issues.

Very pleased. Showed up on time. Replaced garbage disposal. Cleaned up after. Would use again.read more

My mother's kitchen sink was clogged and two other plumbers had come out to try to snake it only…read morefor it to get clogged again soon after, even after being careful to strain what went down the drain. My mom called one of the plumbers back and they wanted to charge double for the same service. I called around and found Sterling after a few other plumbing services referred me to him. He was very communicative, responsive, and got the job done. He asked relevant questions and tried to assess the specific situation before giving his estimate. He was on time, courteous, extremely professional, charged an extremely reasonable price which was a little less than his initial estimate. He treated my mother fairly, didn't try to cheat her, and explained the process before he started, making her feel very comfortable. We would highly recommended Sterling to anyone

It was a Friday night, 10 pm to be exact, when everything just went kablooey. After a few quotes…read moreDun Rite gave me the best quote and could come early on Saturday morning. Bright and early Saturday morning Sterling showed up and proceeded to fix the clog. But I needed a further service. Guess what in the end the cost of unclogging, getting rid of a grease build up in my pipes by using a hydro jet and coming early on a Saturday - still cheaper than everybody else. Sterling was professional, knowledgeable and kind to my cat. I would definitely use Dun Rite again.