I was there this morning to get something done and Irma attended to me. Having read all the bad…read morereviews I wasn't expecting much, but Irma was wonderful -- she was attentive, polite, professional, friendly, and really quick. I have no doubt I'll be back at this location if I need something from a currency exchange. Thank you, Irma, for your impeccable customer service!

Horrible, unkind management that won't help you at all if anything goes wrong. Don't risk it, go…read moresomewhere else! I bought a $50 money order here and the order (plus receipt) somehow fell out of my purse the same day. I immediately reported the loss to the manager here, who initially was really nice and said we could file a stop payment or forgery with the fulfilling bank in 30 days. I had written my name on the order in pen before I'd left the building, so I assumed there would be no problem. 30 days later I returned, and the manager showed me the order had been cashed by someone who was not me. He refused to file it as a forgery, saying that the grainy photocopy he had from the bank showed "no evidence of tampering" -- even though with how horrible the image was, you really couldn't tell for sure! Furthermore, there was plentiful evidence I'd bought that order! (Security cameras, employee testimony, the fact I reported it missing the same day with proof I'd bought it...) When I asked what my options were to get my money back, the manager started shouting at me about how it was "only $50". It's also clear he didn't believe I'd bought it, even though he'd made a note in his own handwriting about the whole situation the day I reported it missing. I tried to remain calm even though this man was being unnecessarily aggressive and rude towards me. When I asked for a copy of his note -- just so I could show proof of the loss to my accountant, accepting I couldn't get the money back -- it took almost 20 minutes of me begging and explaining and pleading to get him to even make a simple photocopy of his little incident report (I run a nonprofit so keeping my books perfectly in order is really important!) And when he finally did, he wrote on it in big letters that he didn't believe me and that the order showed no evidence of forgery. Suffice it to say, a currency exchange experience is not really something that should stick out to you 9 times out of 10, but the one time that something goes wrong you want to have someone kind and understanding who's willing to work with you. This is NOT that place. There are many other exchanges nearby that I intend to take my business to. Lesson learned -- don't just write your name on a money order in pen before you leave, also detach the receipt and keep that separate. And don't expect the manager here to do anything but verbally abuse you if you need his help.

Teller was very kind and sensitive. Location is great too just don't care of how exposed the place…read moreis to the public

Le-sa is ext kind and always ready to help you no matter whats the problem and the amount of time…read moreit takes when you leave her desk you are set and ready

This is a good company to work with if you need a loan. Honest & nice. I definately recommend.read more

Amazing service. The wait is worth it, my family been coming to this location for their taxes since…read moreyears. Erick matos and his team has always help us so much , even with just questions.

Servicios Chihuahua and their staff were absolutely incredible in helping with filing my personal…read moreand business taxes for the year. Jovani was super attentive and helped ease my worry with filing my taxes especially since I had some questions and pending documents. It was quick, stress free and most of all efficient process. Can't recommend them enough. - Servicios Chihuahua y su personal fueron absolutamente increíbles al ayudarme con la presentación de mis impuestos personales y de negocio este año. Jovani fue muy atento y me ayudó a tranquilizarme con el proceso de declaración, especialmente porque tenía algunas preguntas y documentos pendientes. Fue un proceso rápido, sin estrés y, sobre todo, eficiente. Se los recomiendo a todos!

Terrible customer service and it took 2 hours to get Lien holder added…read more very rude customer service

good professionals, very helpful. Laura helped me a lot…read moresince I'm new in business and didnt have much information on insurance I need. She advised me best options and helped with best solutions. Thank you!

Long story short, someone stole one of my checks from a mailbox, which led to a week worth of…read moremonetary drama. But I must admit that in-person Chase bank reps have been super easy to work with and resolve this quickly. After handling some transactions at one bank, I needed to return and came to this one. My appointment was with a lady named Pretty, which for obvious reasons, I definitely wasn't going to forget her name. (That name is way too much pressure, by the way, but she was a blast! Her dog story tickled me.) I was so happy to see that she also can get flustered by the automated system and the phone reps who answer every single question but what you actually asked. I always feel bad when I rush them along to get to my question (after 50,000 verification questions), but considering the reason I was in the bank, the lengths Chase goes to in order to make sure you are who you say you are makes me appreciate them in a different way. Pretty was great. Chase was efficient. There were some hiccups that I couldn't avoid, but they were quickly resolved. So kudos to Chase (and Pretty).

3 stars tellers are ok manager is mhe better not need his help . Not to busy , easy to access . The…read more24/7 atms work if the door with the card reader works so if your at night id skip it for the next closes one (its a 50/50 chance ). All in all i use this location and will still use it because of its proximity to my house nothing else .