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    Plena Mind Center

    2.0 (5 reviews)
    Closed 8:00 am - 6:00 pm

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    NCH Hospital and Emergency Department

    NCH Hospital and Emergency Department

    (3 reviews)

    I had the medical misfortune of having to go to the ER at NCH. The experience at their ER was…read moreunlike what I've seen before. When I checked in, I was told it would be only a few minutes. Within 15 minutes I was taken back into a room. The nurse came in and saw me ten minutes later. In total, I spent four hours there - having a number of tests, etc., before being discharged. Wow. I know that ERs get busy, and maybe I showed up at the right time, but the speed of care delivery and the friendliness of the staff blew me away.

    STAY AWAY FROM THIS ER AT ALL COSTS!! 5 HOUR WAIT!!!! RUDE SENSELESS UNPROFESSIONAL STAFF!! UNKIND…read moreTO ELDERLY!!!! I was diagnosed with COVID on 1/14/26, I have asthma and was having trouble breathing. I was diagnosed with COVID at Endeavor's immediate care sister location. My physician there told me to immediately go to the ER with any signs of trouble breathing, given I had been hospitalized before because of COVID. 1/15/26 My husband drove me to the ER at 8pm. The waiting room was full with other patients. The front desk clerk was empathetic and checked me in with my husband telling her my symptoms. We sat and waited 40 minutes before they took my vitals. At that time we encountered 2 rude snotty nurses. One typing on the computer asking what was going on (A nurse) and the other taking my vitals (B nurse). The one on the computer asked what was wrong, I stated I have a bad cough and trouble breathing. Which she snarkily replied "Yeah but that tends to come with covid". I informed her of my medical history. The 2nd nurse taking my vitals (B nurse) was rushing and was rough with me. She checked my blood pressure but looked away while my arm was turning bright red and numb from the machine. A nurse told me I can wait outside, mind you, I still had the oxygen and blood pressure equipment on me still. They did not care for my well being, only to rush me out so they could gossip again. Another 40 minutes go by and I get called for blood work. C nurse was very polite and empathetic as well. When C nurse pulled me to the back, A and B nurse were gossiping again. B nurse said "ugh everytime I do 1 another 2 come in. I just can't keep up hahaha". I informed C nurse I had blood work done at the immediate care the day before, and was trying to go in the same spot to prevent further bruises. Another 30 minutes go and I got called for an x-ray. The physician was very efficient and quick. He informed me it would be 40 minutes before the specialist could read my chart. I went back to my seat in the waiting room. While waiting, there were elderly people who were there 6 hours with new arrivals being helped before them. People that were "fine" when they came in, but saw the room filled so they constantly harassed the staff about waiting, even though they were there 20 minutes. They made fake groaning and moaning noises, even getting louder for attention, they got helped first. In the words of the staff "at least you guys don't have to hear her anymore" But that's when others started leaving or being vocal about not being helped yet. My husband asked the desk how much longer for me, because I was still having trouble breathing and it was already midnight. They stated "I don't know but there's at least 4 more people were ahead of you" That's when we decided to give them 1 last hour before leaving ourselves. When we did decide to leave, we checked out at the desk to inform them we were leaving because of the wait time. In the middle of our conversation, another nurse walked in on us talking with the desk clerk, heard us wanting to leave. Which she sighed loudly and rolled her eyes. I will never ever go back to this ER. The most unprofessional group of human beings I've ever encountered in the medical field. IF YOU DON'T WANT TO WORK WITH PEOPLE, GET OUT OF THE MEDICAL FIELD. IF YOU DON'T WANT TO DEAL WITH GROUPS OF PEOPLE IN PAIN, THEN DON'T WORK IN THE EMERGENCY ROOM. It is known emergency rooms are more packed at night then the day. Then why hire unkind rude people to deal with the public? The only way I would've got attention is if I made a scene whining and crying or dropped dead on the floor from asphyxiation. Because clearly, my medical history or the current state I was in coughing loudly the entire time, showing I was having trouble breathing, was not enough for them.

    Skyway Behavioral Health

    Skyway Behavioral Health

    (6 reviews)

    My 18yr old son was under your care for a couple months. You all reported progress when he was…read moredischarged a week before going to college. My baby died of suicide two weeks after moving into college. You do not provide adequate care and your doctors, including Dr. Prinz think that Ketamine is the answer to everything. You should all be stripped of your licenses. The only person my boy spoke highly of was Gaby (sp.), his therapist. Thank you, Gabi.

    I experienced racial trauma and patient favoritism at the hands of Skyway Skokie staff. Another…read morepatient/Caucasian woman and myself/African-American woman had a disagreement. Because the staff is primarily composed of Caucasian women, they responded as Caucasian women usually do, They did not take the time to impartially investigate the situation in its entirety. My trauma reaction was to refuse to leave the room, so the group session could be continued. So the staff decided to move the session to another room and the Caucasian woman agreed to go. This is another white power structure play, the white power structure will favor those who will play their game of feigned-surrender; meaning because I was refusing to give up my seat to another patient and refused to leave the room - I was deemed the problem. I was so triggered I was unable to request tools to help me to calm down. I have experienced over five decades of white supremacy and was in treatment for a myriad of reasons, one of which was workplace bullying at the hands of Caucasian women, so yeah in that moment I struggled to calm down. Eventually I was asked to leave because I yelled and cussed while speaking with one of the medical site directors. I take full responsibility for my yelling and cussing. I wish I did not raise my voice and cuss because treatment should be a safe space for all. Staff needs to address their racism, which plays out in how they treat clients and respond to crisis situations. My previous post was removed by Yelp because they stated it was not detailed. Well here are the deets!

    Plena Mind Center - behavioranalysts - Updated May 2026

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