This was a superb experience overall. We worked with a few members of the Oser family to facilitate…read moreour flooring project over the course of a few months following some unexpected expenses on our side which delayed our ability to start the project. During this time, Todd, Donna, and Larry were courteous in keeping their correspondence regular without being overbearing, and we were able to stay on the same page without feeling pressured or frustrated by the exchanges. Additionally, we felt that the cost of the project was competitive for that of a smaller company given the quality products and opportunities extended by the Osers to minimize the cost of the project when it was first discussed. Despite the already competitive price point and the delays to the start of the project which may have otherwise resulted in changes to the cost of the materials needed, the Osers were extremely hospitable in working to keep the quoted price the same once we were ready to get started. Additionally, after we worked with the Osers to address a miscommunication on our part which would have typically resulted in a minor increase in the cost of the project, we were able to once again maintain the original quoted cost of the project due to the company's flexibility and understanding. Last but not least, our floors look incredible and the members of the installation team were friendly, efficient, and competent throughout the installation process, which took only a day to complete. To summarize, we received flawless results at reasonable prices without a moment of stress to show for it, and we couldn't have asked for more out of the experience.

Great experience, customer service and pricing! I will definitely be recommending to others!read more

I booked a house visit with Danny on Monday last week. Within 30 minutes, he'd not only done the…read moremeasurements but also gave me a quote at a good rate for LVP. I took it immediately. On Tuesday, I got the invoice from the store as well as confirmation of work to start by Thursday that week!! Eddy and his team started work on my upstairs on Thursday morning and were done mid day Friday. The new floor looks amazing! Danny was even kind enough to stain the quarter rounds to match the color of the wood on my stairs. I'm very pleased with my experience and highly recommend Danny and his team.

Please don't use this company I left a review please read on google when I called the owner to make…read morepayment he called me names because I left a truthful review he lied to Me and they did a poor job damaging my frt door strip dont use the floor guy!!!!I was lied to about when carpet would be installed sched me 930 am moved to 2-4 they arrived at 545 pm left 905 pm after breaking off frt door weather stripping and breaking strip threshold to bathroom which they didn't replace... left review about all this on google owner called me names for leaving truthful review!!! Don't use the floor guy go anywhere else!!!!!

I had used Jimmy Connor Flooring in both of my homes and they were awesome !!…read moreThese guys really take pride In making your floors look like it was there own .

Jesse Lester and his team at Totally Floored are the best! So refreshing to call a small business…read moreand be taken care of straight away. They installed engineered wood in three of our bedrooms, the work was perfect. I called a few months later needing help with trim around my kitchen and bathroom floors, with a few issues to tackle this now looks great. Service and value, who could complain.

Jesse Lester at Totally Floored did an awesome job of putting down new flooring in our home. He…read moreand his business partner were always punctual, very professional, and personable. They were great to work with and the floors look fantastic. We had them replace the flooring in the living room, kitchen, and hallway. If we decide to replace the flooring in the bedrooms, they will certainly be the ones that we will call. I would highly recommend Totally Floored in Lawrenceburg, KY.

Jason is top notch and knows what he is doing! He has experience in tile to sand and finish and it…read moreis very apparent when he gave me a quote. He talked me out of the wrong floor and into the right one!

Quality of work was horrible, leaves a mess behind and Jason is poor to work with from a customer…read moreservice perspective. Go somewhere else for your flooring. Do not trust this company.

Our HVAC drain backed up and ruined the flooring on the ground floor of our house. Danny and crew…read moredid an amazing job getting us back on our feet. Professionalism, pricing, and quality of work are all top notch, I couldn't recommend Dalton Mill more highly!

Just installed a new bedroom carpet. Working with Dalton Mill was great from start to finish!…read more They helped me select the product that best met my needs. The timeline from selection to install was as promised. The installers were quick, professional, clean, and friendly. A class act all 'round.

If I could give this place 0 stars I would. our flooring hasn't been right since the install more…read morethan 3 years ago. the sales lady got a lot of details incorrect and carpet one tried to make ME pay for them. the best part? How ride the owner is. she doesn't return phone calls or emails and she pretends to not be in the building when we call. NEVER use this place. terrible customer service and install.

My wife and I were able to drill down and find the just the right color and grade from an ingenious…read moredisplay. Like any other carpet store or a big box flooring department, carpet samples were arranged according to color and height etc. but instead of gigantic, heavy, books or dusty shelves, Carpet One samples are Velcro-attached to multiple trays which rotate in a Ferris wheel fashion -the set up reminded me of those display cases you will see in coin & jewelry stores. A motion switch is mounted for the salesperson to operate giving them control to rotate the trays forward or in reverse. As the trays rotate each passes through an optimal viewing top shelf position, brightly illuminated, only inches away from inspection. The entire experience, from selection to installation, was first rate and I would recommend this store to Yelpers everywhere:-)

I have used Interior Solutions on many projects from my personal home to investment properties…read more They have been fair on there pricing and provided excellent service.

I had this company recommended to me in order to get new flooring for my condo with an insurance…read moreclaim. Although Lori was great to work with, the service that was provided to me by the flooring people was horrible. They laid flooring down over metal pieces and left gaps around the cabinets in the kitchen. They also left gaps around my water heater in the bathroom and didn't secure the flooring under my stackable washer and dryer so it caved the flooring in once they were put back into place. It was awful. And then it took almost three weeks for them to come back out and fix the mistakes. And that wasn't the end of it! I got charged an additional fee for all of that even though they were coming back to fix the poor service that was provided to me in the first place. The only thing I could think of is that they had bad contractors that day or they were having an "off" day when the service was originally provided. Thankfully the fee was taken care of and I got better service the second time around. I'm giving two stars for the frustration I dealt with getting the flooring fixed. Not saying this company is bad to deal with but beware the services that may be provided.