Please don't use this company I left a review please read on google when I called the owner to make…read morepayment he called me names because I left a truthful review he lied to Me and they did a poor job damaging my frt door strip dont use the floor guy!!!!I was lied to about when carpet would be installed sched me 930 am moved to 2-4 they arrived at 545 pm left 905 pm after breaking off frt door weather stripping and breaking strip threshold to bathroom which they didn't replace... left review about all this on google owner called me names for leaving truthful review!!! Don't use the floor guy go anywhere else!!!!!

Floor guy did an amazing job redoing my shower. The guys were quick, professional and very…read moreaffordable. I would use them again for any of my remodeling needs.

STAY AWAY - DO NOT PAY IN ADVANCE!…read more On March 2024, I purchased over $14G worth of carpet from Kevin's Carpet. What followed was over a year of delays, missed appointments, broken promises, and subpar installation -- all of which caused significant disruption to my life and work. The installation was scheduled and rescheduled multiple times. I took several days off work only to be told the carpet "wasn't on the truck." Later, I learned the delay was due to a custom carpet order -- a fact that was never clearly communicated upfront. Eventually, things seemed to progress: my carpet was removed and new padding was installed to prepare for the install. But after weeks of living with just padding and tack strips, the carpet finally arrived. Unfortunately, the issues only got worse. The installation had visible seams and multiple snags -- including one so large that the carpet zippered. Diana, a representative from the company, did attempt to remedy this by sending a crew multiple times. The seams were improved somewhat, but never to an acceptable standard. Throughout this year-long ordeal, I lost countless hours waiting for no-shows and reschedules. Last May, Diana promised to include a backsplash as a gesture of goodwill for the ongoing inconvenience. That promise was never fulfilled. At first, the excuse was a lack of an installer; later, she claimed it was because she believed I'd "never be satisfied." I ultimately had the backsplash installed flawlessly by another company -- without any drama. As of today, I still have multiple snags, visible seams, and buckling around door frames -- which I've been told is "normal." I leave it to future customers to decide if this is what premium carpet should look like after numerous fixes. My biggest regret is being too patient and not standing firm sooner. My advice: do not pay Kevin's Carpet upfront. Wait until the job is done right -- or risk being dismissed as I was. I am now left with no choice but to pursue legal action, replace the carpet entirely, or hire a professional to fix it -- all of which are costly, unnecessary headaches that could have been avoided. Photos attached reflect the condition after multiple repair attempts.

We ordered carpets from them in September of 2022 and here we are in April of 2024 awaiting two of…read morethe bigger pieces. Went in last week to request a refund from Diana and was told a check would go out in a day or two.....and two weeks later still waiting. I called today to talk to her and spoke to an extremely rude staff member. Filing a complaint today with the CFPB and the State Attorney Generals office. Stay away from this place

Absolutely amazing service and the installer was nice and answered all my questions. Definitely…read morerecommend and will use them again. Very fair price for two bedrooms.

From the owner: KY Flooring offers a wide selection of flooring and installation services to the Central Kentucky…read morearea, from an experienced, professional staff. New samples of hardwood, laminate, carpet, vinyl, and tile come into our showroom weekly. Let us serve you for all your flooring needs! From the first phone call to the completion of services, we are eager to provide our customers with the one on one personal customer service experience, you can't get from huge corporations.

I left for vacation, came home to a beautifully done carpet job! The job was in a tight spot with…read morenarrow stairs that curve, so I've no doubt it was tedious to access. I had a note in my kitchen from technician explaining that when the old carpet came up it took some drywall with it, the note went onto explain the efforts made to fix the spot, I was so impressed with his efforts I learned how to write a review, lol, I would definitely recommend Carpet One

I was excited to see that they had bound carpets For college students at a very reasonable price…read more That's what we came for, and that's what we walked away with.

Solid Owner. Honest guy, reasonable...and you can go to a corporate cleaner, but you'll miss the…read morepersonal touch while paying the same price.

From the owner: From removing the harmful, dusty abrasive particles to he final grooming of your rugs, you can be…read morepositive he has the experienced staff at The Rug Wash. From the first phone call to the completion of services, we are eager to provide our customers with the one on one personal customer service experience, you can't get from huge corporations.

We had Floor Coverings International do tiling for 2 bathrooms. They did a great job. Jonathan was…read morevery helpful to us with advice and answering our questions when we selected our tile. He made it be a fun process for us! They have their showroom where you can select tile, but they also give you the option of coming to your home with tiling samples and do everything from the comfort of your own home, which is what we chose. We wanted to see how the tile looked with the lighting in our bathroom. It feels fun and exclusive to select tile this way! No crowds or other customers to worry about! Also we knew that he'd have to come to measure up our bathrooms for a quote anyway, so this worked out well for us. We felt the quote was reasonably priced, and we went ahead. They are honest, reliable and trustworthy and I had no qualms about having them work in our home if I was not there the whole time. Our actual contractor was Daniel, who did an AMAZING job. You can really tell he takes pride in what he does, he is a perfectionist and a true craftsman. We were thrilled with the result. I would definitely recommend Floor Coverings International. We would not hesitate to hire them again if we have any future flooring needs.

Prompt, gets back quickly. Has worked with me through trying times. Had several samples of carpet…read moreand plank tiles.!

Not only do they carry top of the line products, they will find the right flooring for anyone on a…read morebudget. One of the most trustworthy group of people that I've had the pleasure of dealing with in my lifetime. Excellent service and timely installation. The owner does a lot of the legwork. I believe his name is Rob.

From the owner: For more than 50 years, we have been providing the best quality flooring products at the lowest…read moreprices. Plaza Carpets serves both residential and commercial flooring needs. And our large selection of products includes carpet, tile, stone, hardwood, and more. Whether you are remodeling your existing space or building a new home and laying flooring for the first time, we have everything you need to get started. No matter the size of your space or the color scheme you are working with, you are sure to find the flooring materials that will meet your needs. To show our appreciation, we offer discounts for law enforcement officers, firefighters, and military personnel. Stop by our flooring store in Lexington, KY, to check out our selection today!

Extremely rude. After finishing our conversation via phone, I thanked a guy named Wade and hung…read moreup. Within minutes after hanging up, I received a text from Wade stating people that hang up on him get charged extra. Then stated that he could not do flooring installation for me (not that I asked him to as I was calling for a quote and to ask if they serviced RVs). He was so persistent via text with jerk remarks, I had to block him.

Just stopped to look around at the furniture. They have nice items and bourbon barrels and some…read moreKentucky items. There were two employees helping one customer at the counter but neither one said hello or asked to help us.

In the market for an accent chair for my living room. Went to check out their stock, much of which…read morewas on sale at this time. They're closing this store and relocating, although the new location hasn't been announced. Furniture is expensive, and I saw nothing of interest to me. No one even approached to assist. Just as well. Sales people usually annoy me. I will, however, stick with the rug gallery to clean my Bokara, wherever they go.