If I could give this place 0 stars I would. our flooring hasn't been right since the install more…read morethan 3 years ago. the sales lady got a lot of details incorrect and carpet one tried to make ME pay for them. the best part? How ride the owner is. she doesn't return phone calls or emails and she pretends to not be in the building when we call. NEVER use this place. terrible customer service and install.

My wife and I were able to drill down and find the just the right color and grade from an ingenious…read moredisplay. Like any other carpet store or a big box flooring department, carpet samples were arranged according to color and height etc. but instead of gigantic, heavy, books or dusty shelves, Carpet One samples are Velcro-attached to multiple trays which rotate in a Ferris wheel fashion -the set up reminded me of those display cases you will see in coin & jewelry stores. A motion switch is mounted for the salesperson to operate giving them control to rotate the trays forward or in reverse. As the trays rotate each passes through an optimal viewing top shelf position, brightly illuminated, only inches away from inspection. The entire experience, from selection to installation, was first rate and I would recommend this store to Yelpers everywhere:-)

I left for vacation, came home to a beautifully done carpet job! The job was in a tight spot with…read morenarrow stairs that curve, so I've no doubt it was tedious to access. I had a note in my kitchen from technician explaining that when the old carpet came up it took some drywall with it, the note went onto explain the efforts made to fix the spot, I was so impressed with his efforts I learned how to write a review, lol, I would definitely recommend Carpet One

I was excited to see that they had bound carpets For college students at a very reasonable price…read more That's what we came for, and that's what we walked away with.

Wayne is fantastic and knows his stuff. If you need carpet or flooring go see or call Wayne first!read more

Wayne the owner offers the greatest discounts on high quality products. Not only is he an expert in…read moreknowing everything about the carpet & flooring they sell, he's a local business owner. He saved us 50% vs Lowes & Home Depot costs. Truly unbelievable, since flooring is so expensive now. Thanks Colorline!

Prompt, gets back quickly. Has worked with me through trying times. Had several samples of carpet…read moreand plank tiles.!

Great service and quality! We are very happy with our new carpet.read more

I contacted Eric on a Sunday. I did not expect a reply until Monday or Tuesday. He replied…read moreimmediately and was able to schedule an appointment for 2 days later to measure my house for new carpets. He was thorough and courteous. I scheduled my new carpets for 3 weeks later( they would have been able to do it sooner but it didn't work for me). On the scheduled day, I received a text message letting me know that the installers were on their way. They arrived a little after 9:00AM. They were also very courteous and very efficient. They got the job completed and left everything very clean. My new carpets look amazing!

I used RiteRug for an entire rental house and also one bedroom in my own house. I would highly…read morerecommend them for the quality product and reasonable prices, but mostly for the amazing customer service. Excellent communication on their part, friendly employees that left my place tidy, and no hassles. RiteRug is the ultimate easy button for busy people. I will not hesitate to use them again.

Did an excellent job with helping us to select a carpet for home. Installation was perfect. No…read moreproblems whatsoever.

From the owner: Visit our Lexington Showroom Today!…read more Showroom located in Lexington

I booked a house visit with Danny on Monday last week. Within 30 minutes, he'd not only done the…read moremeasurements but also gave me a quote at a good rate for LVP. I took it immediately. On Tuesday, I got the invoice from the store as well as confirmation of work to start by Thursday that week!! Eddy and his team started work on my upstairs on Thursday morning and were done mid day Friday. The new floor looks amazing! Danny was even kind enough to stain the quarter rounds to match the color of the wood on my stairs. I'm very pleased with my experience and highly recommend Danny and his team.

Please don't use this company I left a review please read on google when I called the owner to make…read morepayment he called me names because I left a truthful review he lied to Me and they did a poor job damaging my frt door strip dont use the floor guy!!!!I was lied to about when carpet would be installed sched me 930 am moved to 2-4 they arrived at 545 pm left 905 pm after breaking off frt door weather stripping and breaking strip threshold to bathroom which they didn't replace... left review about all this on google owner called me names for leaving truthful review!!! Don't use the floor guy go anywhere else!!!!!

This was a superb experience overall. We worked with a few members of the Oser family to facilitate…read moreour flooring project over the course of a few months following some unexpected expenses on our side which delayed our ability to start the project. During this time, Todd, Donna, and Larry were courteous in keeping their correspondence regular without being overbearing, and we were able to stay on the same page without feeling pressured or frustrated by the exchanges. Additionally, we felt that the cost of the project was competitive for that of a smaller company given the quality products and opportunities extended by the Osers to minimize the cost of the project when it was first discussed. Despite the already competitive price point and the delays to the start of the project which may have otherwise resulted in changes to the cost of the materials needed, the Osers were extremely hospitable in working to keep the quoted price the same once we were ready to get started. Additionally, after we worked with the Osers to address a miscommunication on our part which would have typically resulted in a minor increase in the cost of the project, we were able to once again maintain the original quoted cost of the project due to the company's flexibility and understanding. Last but not least, our floors look incredible and the members of the installation team were friendly, efficient, and competent throughout the installation process, which took only a day to complete. To summarize, we received flawless results at reasonable prices without a moment of stress to show for it, and we couldn't have asked for more out of the experience.

Great experience, customer service and pricing! I will definitely be recommending to others!read more