There aren't a lot of flooring store options in Lexington and maybe that's a good thing since the…read morevariety in a single store alone is huge. Choosing carpet for me is overwhelming. The selection at Kevin's carpets seems really good to me, and the sales people there are helpful without being pushy. Somehow I chose a beige carpet out of a hundred shades of beige that was just perfect once installed, soft and cushy. The sales person worked out the best way to maximize the carpet for the room shape as it came on the roll, and the installers were quick, did a beautiful job and put all the furniture back in place. I had to have them come back to replace some pad where rain had come in during the heavy rains this spring and had gotten the carpet wet going into a closet. Their seams were so invisible I didn't even see them and I had ripped the carpet up trying to get up the carpet to remove the wet pad. They seamed the ripped carpet back together where I thought I had ruined it so it doesn't even show. Great professional work! Thank you Jeff and the rest of the crew!

If I could give less than one star, I would. This place is literally the worst place that I have…read moreEVER done business with. We purchased a runner to be installed LAST JULY. We set the installation date for mid-August at Diana's recommendation. She rescheduled us SIX times. Each time was on the day of the appointment and for a number of different lies. Her installer was sick, he was scared of immigration, he got in a car accident, he was at another job, his back was hurt, they didn't have the carpet (?). I was patient and understanding each time but started to get frustrated. They finally came to install it end of November, beginning of December. Within ONE month of it being installed, the binding started coming off in multiple places and was pulled off and frayed completely in one section. When I reached out about getting it fixed/replaced, I was told that it was probably a vacuum (?) that did it. Shouldn't I be able to vacuum my stairs without a new product being damaged? Diana lied YET AGAIN and told me that even though it wasn't their fault (?) she would replace it. At that time I was told that they could replace the single section that was severely damaged without having to pull up the entire runner. We were rescheduled TWICE before an installer and Diana's son came out to let us know that they did not have the supplies they needed to fix it because they actually WOULD need to tear the entire runner up and redo it. I reached out to Diana who scheduled me for a replacement installation that has now been rescheduled FOUR times. We have texted, we have called, we have gone into the store. Nothing has changed, nothing has happened, and she has still yet to take responsibility for being a TERRIBLE business owner. At this point, we have threatened legal action to which we were told "go ahead but we provided the service we said we would." We have asked for a refund and been denied. We have asked to pick up our replacement carpet ourselves so that we could have another more reliable carpet service install it. And she has said TWICE now that she is unable to get the carpet despite having taken the time off for us to pick it up. We finally were able to pick the carpet up from the store ourselves and take it to Carpet One where they bound it and installed it for us within 2 weeks. If you can avoid Kevin's Carpets DO IT. It is not worth your time, energy, or money.

Prompt, gets back quickly. Has worked with me through trying times. Had several samples of carpet…read moreand plank tiles.!

Great service and quality! We are very happy with our new carpet.read more

Not only do they carry top of the line products, they will find the right flooring for anyone on a…read morebudget. One of the most trustworthy group of people that I've had the pleasure of dealing with in my lifetime. Excellent service and timely installation. The owner does a lot of the legwork. I believe his name is Rob.

From the owner: For more than 50 years, we have been providing the best quality flooring products at the lowest…read moreprices. Plaza Carpets serves both residential and commercial flooring needs. And our large selection of products includes carpet, tile, stone, hardwood, and more. Whether you are remodeling your existing space or building a new home and laying flooring for the first time, we have everything you need to get started. No matter the size of your space or the color scheme you are working with, you are sure to find the flooring materials that will meet your needs. To show our appreciation, we offer discounts for law enforcement officers, firefighters, and military personnel. Stop by our flooring store in Lexington, KY, to check out our selection today!

Please don't use this company I left a review please read on google when I called the owner to make…read morepayment he called me names because I left a truthful review he lied to Me and they did a poor job damaging my frt door strip dont use the floor guy!!!!I was lied to about when carpet would be installed sched me 930 am moved to 2-4 they arrived at 545 pm left 905 pm after breaking off frt door weather stripping and breaking strip threshold to bathroom which they didn't replace... left review about all this on google owner called me names for leaving truthful review!!! Don't use the floor guy go anywhere else!!!!!

Floor guy did an amazing job redoing my shower. The guys were quick, professional and very…read moreaffordable. I would use them again for any of my remodeling needs.

Very respectful and percissive with job and timing. Great pricing and great quality job. Done…read moreflooring and backslash within time line provided. ​

From the owner: Have 22+ years of floor install and repair experience. Honest and responsible also dependable. Free…read moreestimates.

I used Honey Do Handiman for a full kitchen renovation and they were a pleasure to work with…read more Gordon is super friendly and is more than willing to answer any questions and make sure work is done right. I felt good with them being in my home while I was at work. My kitchen turned out beautiful! I would definitely use them again

First, I would like to thank Yelpers for this recommendation. It's hard to put your Trust in people…read morethese days, but I'm glad I put my trust in these guys. Gordon and John came to our house to look at my back door. Gordon responded to my message right away which lets me know that he is professional. John, was his "door guy" and he was very knowledgeable about types of doors and took a look at my door and knew right away what needed to be done. The process to get my door replaced was straight forward, I paid for my door then when my door came, we set up an appointment to get it done. It took about a week and 3 days. The day John replaced the door, he worked nonstop in cold degree weather from 10a-3:30p! I mean he never stopped moving. I'm not even sure if he took a break to eat or drink. He fixed the frame of my door from Previous work that it had done, and even took the time to level it and raise it so that I don't get water in my house. I could tell that he took great pride in his job and I appreciate that he took the time to get the job done, did not rush it. The amount of time he took to customize my back door was very much appreciated. John simply said "This is just how we do our jobs" and I believe him! Gordon is very professional and I believe he has the resources to get whatever you need done. He even gave me tips on how to get my deck together for the summer. As far as pricing goes, he was able to work with me and my low budget. Paid mine out of pocket so I'm not sure if they finance. I believe they went above and beyond what I paid for even though this job wasn't a major one. I recommend this business! I will be asking them to do further jobs needed in my recklessly flipped home!

This was a superb experience overall. We worked with a few members of the Oser family to facilitate…read moreour flooring project over the course of a few months following some unexpected expenses on our side which delayed our ability to start the project. During this time, Todd, Donna, and Larry were courteous in keeping their correspondence regular without being overbearing, and we were able to stay on the same page without feeling pressured or frustrated by the exchanges. Additionally, we felt that the cost of the project was competitive for that of a smaller company given the quality products and opportunities extended by the Osers to minimize the cost of the project when it was first discussed. Despite the already competitive price point and the delays to the start of the project which may have otherwise resulted in changes to the cost of the materials needed, the Osers were extremely hospitable in working to keep the quoted price the same once we were ready to get started. Additionally, after we worked with the Osers to address a miscommunication on our part which would have typically resulted in a minor increase in the cost of the project, we were able to once again maintain the original quoted cost of the project due to the company's flexibility and understanding. Last but not least, our floors look incredible and the members of the installation team were friendly, efficient, and competent throughout the installation process, which took only a day to complete. To summarize, we received flawless results at reasonable prices without a moment of stress to show for it, and we couldn't have asked for more out of the experience.

Great experience, customer service and pricing! I will definitely be recommending to others!read more