I don't think you want to see a photo of a dead bird. The Patterson's who own Exotic Pet Shop will…read moretell you that there's a 24 hour bird return policy if they die between that time of arriving home. We would never have even called back or I would not be leaving this review if it wasn't about the customer service. After being told that there was a policy that only applied to fish that died between 24 hours. We are distraught over those $200 that has now turned into an empty solution, where we were mocked for our efforts to keep a pet. We feel mocked for how we were told to communicate that 24 hour policy that didn't apply to us and won't bring our money back. This is not a place to bring home a lifetime friend.

Always good service. One of the few places to get live rats and open on Sunday! Yelp shouldn't…read morerequire 85 characters for a comment!!!!!

They are the best most sensitive and nice groomers for your fur baby. They took special care of our…read more16 to toy poodle when other groomers were too afraid of his special needs.

We moved to FL a few months ago and didn't know where to take our dog for grooming. After reading…read moredecent reviews on Yelp I decided to give them a try. This was our first visit here. I called a day before and Andrew was kind enough to accommodate a grooming the next t day. I drove an hour to get to the shop and explained what we wanted especially for her face. I wanted a teddy bear cut look which is a more rounder cute shape leaving more hair around the face but maybe they don't know what that is? You would think they'd know being a grooming shop for so long. Even though our dog had a little matting under her throat area it wasn't for them to shave it all the way up and the sides of her face. I was left very disappointed and can't wait for her hair to grow out. I also noticed her skin very red on neck area. I appreciate that Andrew was nice and got down to our dogs level making her feel somewhat comfortable because she does get nervous I just wished he would had listened to my request and followed through. I don't even know who really cut our dogs hair because he said there are lady groomers in the back. Pics show when I got her groomed back in March of this year (look/shape on the face I wanted) compared to the narrow looking shape they gave her so sad. And the thing is I SHOWED him the pictures of her beforehand.

Great business! Took my dog there for the self grooming station. VERY simple to use. Associates…read morewere so nice and helpful. Store is very clean and they have such a selection. They answered my questions. I bought some things. Loved this place!

Fabulous variety and great service made my visit a 5 star experience!…read more From food to snacks, specialty treats and cookies. Grooming, leashes, collars and a variety of toys. We will be back!

This is one of the best pet stores that I have come across in Sarasota, and was recommended to me…read moreby a specialist veterinarian. A few years ago my dog was throwing up and pooping blood. After taking her to a specialist veterinarian I was recommended to switch her to a high quality single source protein diet, preferably a less common protein, and a food that also has prebiotics and probiotics. Pet supply center has a very large selection to choose from and I ultimately found a kangaroo protein dog food with pre and probiotics. My dog loves the food and we have never looked back. As well as pet food, they also have a selection of treats, collars and pet outfits. Friendly and knowledgeable staff.

Love coming here! Staff is amazing always willing to help…read moreand providing awesome pet intell This is 1 place my dog/I love coming to. Looks small but there are many surprises around every corner! They have everything you need and if you cannot find just ask.

5600$ for a puppy ? First thing they asked for was about financing, money is all they care aboutread more

Sadly, purchasing our two (yes, two) babies from Petland has been my biggest financial regret. I…read moreshould have listened to the rumors and reputations about pet stores, but the staff was so kind and helpful, I just couldn't imagine I would have a bad experience AFTER going home. I definitely feel like I was taken for a fool. My sweet little Maltese wasn't responding during my training, so I began to question her hearing. After speaking to our vet, she determined that she could be deaf. So I contacted the Petland Warranty number and they insisted that I send them proof from an official (and expensive) BAER hearing test. Sure enough, she is deaf. For the last two months I have been battling back and forth to try to get some sort of compensation for her, knowing she will need special training. What I ALSO have encountered (after owning many dogs in my lifetime) is that both of my sweet babies (a Brussels Griffon also), peed and pooped in their cages where they sleep! AND eat their poop!! When I told my vet, the first thing she asked is if they came from a pet store. Apparently she sees that all the time, so I was embarrassed to say yes. They all looked at me like "whelp, you should have known not to buy from a pet store!" I also have to UNDO the bad potty training habits that the puppies learned living in a box with other dogs. Petland offered me 25% refund, 50% store credit, or another dog. Really? I'm not going to just give her back. She's not a pair of shoes! Of course I'm going to keep her and give her the home she needs. I asked for 50% refund or 75% store credit but was rejected both times. They threw in a vibrating collar (that I already had to buy). As of today, we are still back and forth in this debate. Such a shame. Petland and pet stores in general have gained another enemy and extremely unhappy customer. From now on I will advocate for rescues or working directly with a breeder. Petland just doesn't seem to care about doing things right and I am SO disappointed in myself for trusting them. PLEASE I BEG YOU don't buy from this store. At the very least, make sure you read the fine print clearly and don't glaze over the warranty. Do you research and learn how they care for them. It seems as though everyone is right. They are a glorified puppy mill and KNOW people will sacrifice their budget for the cute puppies in the window. And if there is a problem, they don't do right by you OR the puppies. They still protect their bottom line. I 100% DO NOT AND WILL NOT EVER RECOMMEND this store. The employees may be nice, but in reality, you (and those sweet babies) are just a profit.

AJ was so kind and gentle with my older dog. I highly recommend Pet Supplies Plus. AJ did an…read moreexcellent job.

Always a good experience shopping here for my dog. Friendly, caring and helpful employees who…read morereally like pets.

I love this pet store and have been going to them for a while. The store focuses on holistic…read moreproducts for pets and Carrie's a wide range of premium foods. I was able to find kangaroo kibble for my dog as well as a large selection of freeze dried foods such as alligator, rabbit, goat, venison, and bison. Staff are knowledgeable and very friendly and also seem to love working there. Prices are competitive and sometimes they do have special deals.

Very helpful to me in finding food for finicky dog. Always…read moreshop there for any pet related items.

Frag Freak has always been a staple LFS in the area, but it is under new management now, and it is…read morebetter than ever! The staff is all amazing, and the new owner Wes is super friendly. They now have a bunch of fish tanks in store, so you can buy a full set up and get started right away. They can also order you whatever tank you want if they don't have it in store already. As far are coral and livestock goes, their selection is amazing! As someone who has been in the hobby for several years and frequently visits different fish stores regularly, most of the time places just have the same common corals. But that is not the case here! They have everything from a $10 bargain section to super high end coral that most other stores don't ever carry. It's clear that these guys have been in the hobby for a long time because they are making sure to bring in the less common stuff. It's definitely worth stopping in just to see those coral.

My family went in for fish and supplies. Josh (Store Manager) and Austin were incredibly…read moreknowledgeable, helpful and patient as they demonstrated what we needed to know for a healthy salt water tank. We will be long term customers. Great selection and great service. I highly recommend.

Unfortunately today's visit does NOT deserve a score…read more My score is based on 2 factors; 1) the dog grooming prices are insanely expensive. You can buy a 5 pk at a store down the road for $60 and get 1 Free. They provide 4 types of shampoos, all the CLEAN TOWELS you need and dryers!! 2) The smell in the self grooming area is HORRIFIC there is no way a human can stand that smell let alone a dog. The place down the road SMELLS FRESH & CLEAN. 3) Super disappointed with the price gouging! $20 we ain't Rockefeller's and many of us are on fixed incomes!

Booked a grooming service. Was 5 minutes late. Totally my bad. Stood at the counter for almost 10…read moreminutes before I asked someone if there was an employee who could help. I was then enlightened that there is a buzzer on the counter which there was no sign for so I was completely unaware. Trisha the employee who was supposed to be grooming my dog had ANOTHER associate tell me that she could no longer take us because we were late. When we stood there waiting for help and was only 5 minutes late to begin with. With this being the holiday season and everywhere being booked, I find it extremely inconvenient and unprofessional. As for the rest of the store, it's a normal clean PetSmart

My dog Marty loves the ladies here and enjoys going to be groomed. He's gone many times all with…read morepositive results

Our dog Willie has had a great experience - we are very happy and very well run, clean and…read moreorganized place -