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    Play Your Art Out

    5.0 (1 review)
    Closed 10:00 am - 2:00 pm, 4:00 PM - 6:00 PM

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    5 months ago

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    Jan's Hallmark Shop - Front door view

    Jan's Hallmark Shop

    (8 reviews)

    $$$

    Sometimes you just need to go to a Hallmark store to find the right card. Today was that day for…read moreme. I was looking for a specific religious holiday that usually happens in the fall. The girl working took me to the aisle with religious cards for baptisms and I said it just might be with the seasonal cards so I walked over one aisle and there it was. Great selection. They also have a nice selection of gift items here. I'll be back!

    I went to the Jan's Hallmark in Fenton specifically to look at the Disneyland 70th Anniversary "A…read moreMagical Celebration Musical Ornament With Light" for $61.99. I wanted the ornament to be one of several Disney Christmas gifts for my 9-yr old grandson this year so I was happy to have found it but concerned it might be too big. When I walked through the front door, I could see two women behind the counter, heads close together discussing something. One of them appeared to be on the phone. There was no one else in the store. Neither of them looked up or said anything to me after I entered the store. I walked over to the ornament wall to view the ornament I had in mind. I had a small measuring tape in my purse and took it out to measure the ornament (it was about 5"x5"). I also took time to look at ALL the ornaments to see if there was something else there that might interest me. I pulled up a chair in front of the ornament wall and sat there looking at the boxed ornaments on the lower shelves for about 10 minutes. Still no greeting from the employees or offers of assistance. Then I walked over to a table by the store window, and sat down on a chair so I could do a search on my phone for older Hallmark Disney Anniversary ornaments. The two employees continued to ignore me until I finally asked one of them if they had any Disney anniversary ornaments that weren't quite so big. I told them why I was looking for it. I also asked if the store had any miniature Disney ornaments as my grandson has a tabletop Christmas tree he puts up in his room every year. I explained that the ornaments were part of a much larger gift and how important it was to me. She had no reaction to what I said. What she said was "what we have is on display". She showed me where some other Disney ornaments were that didn't fit what I was looking for at all, and then returned to the checkout counter. I finally decided to go ahead and get the 70th anniversary ornament even though it was bigger than what I was looking for. I took it to the counter to pay for it. One of the women jumped on the phone after she asked the other employee to check me out. The employee rang me out and while I was paying, a customer entered the store. She turned and sad, "Hello. If I can help you let me know". I said to her, "When I entered the store, neither of you said a thing. You didn't greet me. You didn't offer to help me. But just now even while ringing me out, you took the time to greet that customer and offer assistance. It would be nice in the future if you'd extend the same courtesy to me." And without apologizing or saying anything further, she handed me my bag and I left. Suffice it to say I will never, ever, EVER shop at Jan's Hallmark in Fenton again and I will encourage everyone I know to take their business elsewhere... as I will.

    Play Your Art Out - nonprofit - Updated August 2026

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