zero stars. If you are considering bringing your children here, please don't. I don't really write reviews on yelp unless absolutely necessary. In this case, I feel compelled to prevent other families from making the same mistakes we did. We fell for the facade - the playgrounds, the light, airy rooms, etc. SOME of the teachers are really, truly amazing. But I pulled my children out because ultimately, I no longer felt safe sending my children there. Please see past the negative reviews on here and take them very seriously because, while they may seem like horror stories and you would think "that wont happen to me", or "that was a long time ago", or "bonnie seemed really great when I met her and toured the facility", believe me, it is not worth it. There are also a lot of reviews on indeed from previous employees. Additionally, see the social services website to review past facility citations from licensing. Do your research!
My infant was given another infants bottle of milk. This isn't really the issue. The issue came when we were lied to about it. A photo was posted on brightwheel, and then taken down. We were told by Bonnie, the owner, that she had no idea. She did. How I KNOW she did, I decline to share. When I came to pick up my daughter from daycare early that day, what I witnessed was awful. It was middle of the day, so not a common pick up or drop off time. I could hear screaming babies from outside the building. In the infant room, all the babies (there are usually 12 babies in the class) were all in their cribs, with the lights off, and there was 1 teacher ignoring all of the babies. Come to find out, after talking to licensing and to other parents, parents have called multiple times about ratios, they have been cited for ADULT PILLOWS IN CRIBS WITH INFANTS, their teachers are encouraged NOT to hold babies and feed them, but are told that they should GIVE BOTTLES IN CRIBS. and...
OFTEN - brightwheel updates are not accurate. Again, declining how I know brightwheel updates are not accurate. However, if you are told that your child has been changed, fed and is sleeping. That may not be true, they may just be left in their crib to scream and cry endlessly.
On top of all this, lets talk about food. If you care about your child eating healthy food and you read the website that says they feed healthy food, think again. Children are fed lucky charms (to an 8 month old), chocolate muffins, go-gurt, cinnamon rolls, candy, cookies, cupcakes, etc. Almost all of the food given is highly processed, high in sugar, very unhealthy.
I cant even tell you since opening up about our experience on social media how many other parents have come out to say they have also had really, REALLY bad experiences at this place. Previous teachers as well, coming out of the woodworks discussing the ethical dilemmas they were consistently put in by the owner. There is so much turnover with teachers for a reason. Honestly, it's too much to write. Children are hurt and neglected at this facility. I know that sounds like a powerful and dramatic statement - but it is true. I would NEVER EVER recommend this place. read more