It's really well organized, a lot of vendors and a bit overwhelming, I must say. Bring a friend…read morealong it's a very social heavy area! Depending on who you ask, you may or may not get good customer service.

My review is specifically for that Pokémon dealer in the far left corner when you enter the show,…read morethe one inside that little room. I met Vincent, and he recognized my kids and me - we're noobs when it comes to Pokémon cards and pretty much only buy $1-2 bulk foil cards for fun, and we've walked the floor maybe once before. Vincent is a gem of a dealer and human being. He gave my boys sleeves, and even $5 full alt-art foils at no cost. Needless to say, for any future Pokémon purchases, I'm coming to these guys first. They also had 6-7 binders full of great $1-2 cards and it's exactly what we're looking for. Ended up walking out with $20 worth of $1 cards, not including their gifts to my boys. I get it, we're not high-dollar spenders for this hobby, but these guys treated us like we were. Vincent and his team deserve all the business they get.

This has been our go-to toy store for years--for finding fun, unique treasures for my girls and the…read morebest birthday gifts for their friends. It's such a refreshing change from the same old big-box store toys--everything here feels high-quality and thoughtfully chosen. The store is absolutely magical, with beautiful window displays and whimsical little scenes everywhere you look--it's truly a feast for the eyes. I especially love the children's book section--always so inviting and perfectly styled. And the owners are the sweetest--every visit feels like stopping in to see friends.

I just LOVE coming to this store. Getting opinions of what would be good purchase based on the age…read moreof the child is so helpful. On top of that FREE gift wrapping ! It's a WIN WIN.

I was glad that I found this place since I just started becoming a avid Pop! collector of recent…read morehehe I was confused the first time that I was trying to locate the store a month or so ago since the GPS lead me to this white building and I couldn't see the store front when I first drove into the parking lot. But when I doubled back, I saw that I was in the corner of the entrance of the lot. I decided to park on the street to play it safe and then walked over to the store. I was excited to see soo many pops in one place, especially the ones that were rarer and more expensive. Their pop prices start at $10.00 for their common ones and goes up from there based on rarity, if it was exclusive to a convention or so and more. There were also mystery packs and pop protectors for sale as well. The pops were sorted by either movie, show or collection. The expensive ones were mostly placed in a glass case and the walls were just filled with shelves of these different pops. It felt like a museum to me as I looked at the different pops with little price tags placed on them if they were above the $10.00 price point. There were a few that cost below $10.00 or what they actually would be worth due to damages, wear or other things that would affect the price.Upstairs they had most of the common pops for $10.00. Both times I visited, I ended up getting some pops for my boyfriend and I hehe And I liked the fact that they throw in a pop protector when you check in. I think the downside of this company is when you try buying Mystery Boxes online. They were selling some over the weekend and released them online at noon, but I had no luck the first two days and then gave up on the third day. I guess I would try next time, but those bots and technical difficulties on my end are killer...

Really small place, but a bunch of selections. It is located in the back by the gate. It is a small…read morestore so just look carefully. When I entered there was a few people working and they were all helpful. They guided me and helped me found the funko pop I was looking for. The price was just right and is way cheaper compare to Amazon. In addition, they have a small second floor and that is where you can find the commons funko pop. I suggest you bring cash because when I payed with cash they did not tax's me. You just pay the flat price of what did you get.

What a gem of a find! In the middle of warehouses comes this little time warp. Lots of cool…read moreJapanese old school toys. Reasonable prices and great selection. Park in the small parking lot and walk inside. Down the hallway is the showroom with all the toys.

Order from them online, made contact with somebody who told me they had the item in stock for two…read moredays by email before purchasing, paid $327 that I am waiting to be refunded to my My Account account because they never shipped it, they stated they refunded the money and it never posted to my account so now I am going to have to dispute it with my bank. This is not a legitimate business, I do not know how the actual store is, but they are not legitimate online do not order from them. They will steal from you. The owner replied that it was automatically canceled because of fraud when everything else that I bought today went through without a problem. I'm sitting on a well over 20 K in that account, and when I tried to call the business, there is nobody to speak to it goes to a voicemail telling you to contact their email. So if this guy really cared about a sale, he would be contacting me right now trying to make things right and get me to buy the product because I actually did need it for a gift and it's going to be hard to source elsewhere. I'm sorry even the reply here is just absolutely pathetic.

Pretty cool shop! There's a section of Gashapons in the back with some really cute figurines. About…read more$3 for a token and lots of figurines. Definitely recommend checking out if you're coming to/from Frank & Son Collectible Toys.

The shop was discovered by accident. I was going to Frank and Son's exhibition and Sakura is…read morelocated adjacent to the parking. As a anime, Manga, and a gunpla enthusiast, it caught my attention. The showroom is in a decent size. First row had mostly Gunpla with the latest release. They also got retro Ultraman, Masked Rider, Super Sentai(Power Rangers) figures. Further down, they got anime body pillows, plush toys, stationary, key chains and other curios. A lot items of Demon Slayer, JuJu Kaisen, Spy X Family, etc. Note, you cannot bring your drink nor food into the store. So leave it in your car and hide it in your pants, skirt, or whatever you are wearing. The store is like a candy shop for anime fan, but beware of the smell. I guess It's either located by sewer exhaust or something, it smelled funky, but this shouldn't stop you.

Great store, love the gachas. They had really really small trinkets with cool little gacha and…read morevending machines as some of the trinkets.

Came in and stopped by just to look, Angelica was super sweet and helpful! Would come again!read more

My family loves coming to Kawaii Klaws. Some claw machines can be very hard to win but that's what…read moremakes it fun. The staff are all friendly. Bella was working the front counter when we came and she was very nice in explaining how the trade in works. This is a fun place for kids, teens and adults. We've come different weeks and have seen different prizes. Great selection of plushies. They had lots of hello kitty and Disney items. For us personally it's worth the value especially because you trade plushies.

I was told about this place, so I decided to try it out, and my kids had so much fun! It's filled…read morewith toy claw machines, and I especially loved their back wall decorated with a bunch of plushies. We spent about $30 and ended up winning two plush toys. I've seen some people win more, but you're also paying for the fun and experience the kids are having. Some of the machines can be a little tricky, but once you get the hang of them, your chances of winning definitely improve. The staff member working that day was incredibly kind to my kids and very pleasant to talk with. I can't wait to go again!

Can't say enough great things about our experience here. My dad had been watching the YouTube…read morevideos weekly and made it a point to visit the store when he came to the LA area. 3 generations of us had the best time talking with Mike. He took the time to walk with us around the store, answering questions, opening cases and getting to know us. My son walked out with his first Mighty Ducks figure and my Dad started a new collection of Street Sharks. I am very on edge when taking a kid (9 years old) into a store like this as it can be overwhelming, but as soon as Mike interacted with my son, the stress went right away. Was just like 2 friends talking toys. The prices were fair and Mike made deals with us along the way. Thank you guys for making memories with us, We look forward to seeing you in January as my dad is coming back down for the show. Al, Brandon and Logan.

Great selection great prices one of the best stores I've been to Will definitely be coming backread more

This place is ridiculous! I noticed it on Saturday went in look like it had cool items there were…read morelots of loungefly bags and funko pops, cards, stickers etc I was not greeted at all I figured okay the guy is busy unpacking boxes no big deal, I looked around and decided I would come back to get the bag I wanted a Jake Skeleton loungefly So it's Sunday and I went in again no greeting I see the bag is no longer there, so I go to the back and I see it the last two they had well there's a guy there and he grabs them and I'm like okay rude, so I ask the cashier do you have anymore of this bag pointing to it he tells me no these are the last two so I asked him do you know if your getting anymore in.. he tells me that he is checking and doesn't know so I'm confused are you checking? Or you don't know? He says we usually don't get anymore of something if it sells out.. so I ask him you don't have a limit on bags you sell? He said no The guy buying the bag had 2 each of multiple bags totally a reseller.. The cashier guy not sure if he's the owner or manager he was rude and so clueless. He didn't even bother to check just kinda was standing there and the guy buying the bags was just staring at his phone knowing he's a jerk trying to make a buck! Puente hills mall is pretty much a dead mall this guy should really think about being better to his potential customers! I recommend going to other collector stores stay away from this one

Normally, I only do reviews for food. However, I have to make an exception for the wonderful…read moreexperience my son and I had here. We were just going through the mall, and we noticed this place. I love sports memorabilia and my young son loves the typical action figures/POP's toys/collectible stuff. This place had a ton of both. I really enjoyed looking through all the autograph items - Kobe, Michael Jordan, Dodgers players, etc. I was told they are going to have actual players/celebrities do signings at the store. It's a really large space, it's clean, and they have tons of stuff to look at - not just limited to sports or toys. It has things for people of all ages - boys and girls. But what made this place different, was the friendly, helpful people that worked there. I really appreciated that level of customer service. It's always easy to order things online, but I enjoy seeing the toy before I buy it and talking with someone who is knowledgeable and enthusiastic. Highly recommended!