Platinum Vapes in Newark is awesome! I attended their grand opening this past Sunday. Very clean, dope setup. The customer service was great, even with the big crowd on grand opening. I came in today to buy a few things and they even did a build for my omega atty. The staff knows their stuff and are very helpful! This will be my regular spot since its close to home. Thanks platinum Vapes! read more

Love this place! Lots of choices and awesome customer service! !!

Best vape store out here in the bay! Great looking spot & very neat & clean. Love the ambience. Super friendly & passionate folks here. Always welcoming & very helpful. Come here for all my juice & rebuilds. Love going here! Look for Brian or Darreyle! read more

Been going here a while now and I don't know why I never left a review. Every time I go into this shop I have never had a bad experience. Every employee has been extremely helpful and knowledgeable about all things vape. Unfortunately, you can't say that about every shop. read more

Great store, layout and nice selection of mods, attys and juices. The store is very spacious and everyone is friendly. Once I stepped in the store I was greeted and helped right away. Darreyle, Johnny and Bryan are very knowledgeable. I went to the store the other day and Darreyle rebuilt both my dripping atty and kayfun. Blowing big clouds I do like the testing station where you can try the juice before you buy it. They also have a disposable cover that you can put on the drip tip for trying the juices. read more

Julie was extremely informative and very helpful. She took her time to help us find exactly what we were looking for. Very good prices and information I'd totally recommend it! read more

Came here on Sunday afternoon,just a routine shopping for my coil,and the staff lady Jennifer is super friendly! Usually I'm just a buy and leave kinda guy,but she does know her products and all,I do feel kinda back to a place I knew,thank you guys,I'll definitely come back! read more

Jennifer is awesome! She helped me swap out a defective vape I had, and gave me the best deal anywhere. Platinum Vapes is by far the best vape shop in the Bay! read more

Although the coils I love was not available, Julie was so accommodating and sweet I give this place a 5 she listened to my bad experience I just had two days ago in Oregon at a vape shop and understood what I was looking for since I'm traveling for work and I'm only use to my vape shop back home in Vegas! She found me the perfect juice and a doable coil. I appreciate Juice totally recommend this shop because of Julie! read more

Friendly workers + great service = happy customer! My go-to vape store for my vaping needs. They rebuid attys for free too, just leave a nice tip for their work done! Ask for Bryan, Darreyle, Katrina, or Davis! read more

Haven't been to this place for 2 years and decided to go today with my boyfriend around the evening to check out what juices they have. The staff member who helped us out, her name was Julie. We were really in no rush so she introduced us her top favorite juices, was very helpful, and suggested juices that suits our flavor we really like vaping. It was a really chill place and we will go again very soon! read more

This spot is definitely the one! I love how its so close to home & I don't have to go to SJ for my vape needs. As soon as I walked in I was greeted by everyone & then helped by Kaden right away. Great customer service! & they all know what they're talking about (especially since I had no idea what was what). They have a wide variety of juices,tips,batteries & special attachments ;) I will definitely be coming back to upgrade my battery...& also get more juices, sooner than later! Thanks for all your help Platinum Vapes! read more

Come in to plat a couple times a week and always a good experience. Good service, friendly staff and has all your vape needs.

Platinumvapes! One of the best place to go if you are looking for a a large variety of juices or mods. Great customer service!Aways welcoming and very knowledgable about their products. Kind of forgot their names but I know there's katrina , David and a Filipino guy that always help me. But definitely a 5 star for them. Thanks for everything guys! GOING BACK HERE FOR SURE. read more

To be honest this is the best PVs I have gone too the people here know much more and are way more helpful compared to the other stores and I'm loving it. I will be continuing to be coming here for a while. So if you need juices for the right price and mods rebuilt this exact platinum is the one to come to! read more

I've been looking for an alternative to try and quit smoking and happened to have stumbled across this place. Its really close to my house and so convenient. Everyone here is really helpful and super nice. read more

I usually go to the san jose location because I live at san jose. I was my friends house near the area and we decided to check it out. Place is great. Theres a lot of juices to choose from. Staff are really chill and helpful like at the other location they have. Talk to Darryl he knows a lot about mods and builds he will help you with any questions you have. read more

Hella late on my reive here but w/e. Place is great, very local and tho there's a cool vape about 2 min away from me I still would prefer here. Darryl is hella cool, can help you if you're new and don't know much about vapes, and still give pointers out to the experienced. Got a lot of juice to sample from and you can also drip on your own mod and usually have them all in stock (least every time I go) As for their mods I like their selection I can't remember if they carry clones or not but I know they have clone rdas so I don't see why not. I know once they didn't have a certain one I wanted and they called up the other shop (San Jose) to check their inventory and they had it there so they told me to come back the next day and they would have it! So yeah 5 stars to them keep up the good work here Darryl and Brian (usually there every time I go) High end mods and attys, smaller pens and carto, great verity of juice, and staff actually knows a thing or two. read more

A friend recommended this place to me and I see why. Every time I go to this shop, Julie and Katrina are always really friendly and helpful. Definitely my favorite place! read more

Platinum Vapes is definitely my to go place in the East Bay. There are a lot of Vape shops around the area and more new ones coming up. Why I go there? Three important criteria I look for: 1) Mod selections, 2) juice selections, 3) knowledgeable staff. I believe the customer service is what really won me over. Bryan is absolutely the most knowledgable manager/builder I know. He's like the Michael Jordan of Vape world. He solves any problem I threw at him. Davis/ Darrel are like the Scotty Pippen. With all the tattoos they have, hard to believe they got a hand of surgeon. Katrina is always lovely and friendly. She's the kayfun builder queen. They have my business for life. read more

I came here after work, and it was busy, however this lady behind the counter was managing everything swiftly and efficiently. When it was my turn, she didn't rush me in making decisions. She was actually quite helpful and helped me pick out the best juice for me. Very helpful staff here, especially the girl who helped me, Katniss Everdeen, the crew here is pretty chill and will go above and beyond for their customers. Shoutout to Brain, Joolee, and Awstin! P.S. Spend money and win raffle tickets for a Warriors game! #dubnation read more

Love this shop. Staff is super chill and knowledgeable, Julie in particular, with great prices and selection. Definitely a favorite shop of mine. read more

The service at Platinum Vape is top of the line. As soon as you walk in you're greeted by whoever's working the counter (Katrina). It almost feels like an episode of cheers where everyone in the store is so open and welcoming to whomever walks in. I appreciate that everyone at Platinum is so willing to help. They also are extremely knowledgeable and, if you ask, they will re-wrap your atomizers (tips are encouraged). Awesome people and great environment to be in. You've got a loyal customer in me! read more

Always great service. And a ton of flavors! A must go to if your in the Bay Area! Always great deals and good vibes. Thanks for the hospitality read more

Stopped in the day before Christmas Eve, and was looking to purchase a new device, Julia was very helpful and didn't push me into buying anything I didn't want. I have to say I'm very happy with my new purchase. Can't wait to return in a few weeks for some more liquid read more

Platinum Vape's is my go to spot for all my Vape needs all of the employees are fantastic not to mention they have happy hour which is a great deal for juice and hardware if you are looking for a Vape shop in the Fremont area with very good prices great customer service and the latest juices look no further than platinum vapes read more

CADEN helped me out! Took his time and never rushed me into purchase. Personally I hate being rushed in picking the right flavor. He took his time and helped me for awhile until i found the flavor that was right for me. THANK YOU CADEN! I am going to be a returning customer :) read more

I went to Platinum Vapes today and I got to meet somebody that didn't tell me his name I got to try a couple of juices and I was just waiting for him to conversate with me really I tried to spark a conversation but I really didn't get that much of a reply then I met a friend there and he really didn't like his experience it was his first time as well. read more

This place is sick! They have a ton of juices to try from and are all pretty much dope af. I personally like the SMH. The staff are also really helpful in helping you out with your vape. They helped me wrap and drill my atomizer which was wonderful of them to do. Come here to get your vape needs! read more

First time buying a vape anything. Didn't really know much at all. Came in 3 different times and Julie was patient, knowledgable, and down to earth. She answered all our questions (the many, many questions) and let us spend our time deciding without pressuring us. We got our pens and supplies. We'll definitely be returning to see Julie again! read more

Ask for Johnny, very knowledgable and friendly. Pretty much all of the employee's are but I really like him. Stayed tuned for my review.

Great customer service. Very clean and quiet environment. The girl who helped me was very knowledgable she helped with all the info i needed to get my son a gift although i never bought one cuz she said that I would honestly need to know what he liked. So she gave me her card and advised me to come back so that I can be happy with my purchase. read more

This would be my 2nd time going to this shop. It's kinda hidden within all the little shops around them and there's a Arby's blocking the view of Cedar Rd. 1st time I came here I picked up a Vision Spinner for a decent price. Today I came in for a Kanger ProTank 2, new drip tip and 2 510 chargers for some coworkers. Nice place with nicer displays to look through. The service is always warm and the staff are always attentive to any questions you may have. I just wish they were still open up till 8-9pm, but then again that wish was in general. Great shop! read more

I came to Platinum Vapes for some help with my Vape and was very satisfied with the help. A guy named B helped me out and answered all the questions that I had. He even told me that I needed a rebuild and helped me out. I left a very happy customer and will definitely suggest Platinum Vapes to anyone that is trying to get into vaping. They also have a San Jose location and a Hayward location. read more

Excellent customer service. This shop not only carries a good variety of mods, juices and accessories but the staff is also very knowledgable about upcoming vape gear and their products in general. The environment is chill, everyone is really friendly. Overall great experience. read more

This place is by far the coolest vape lounge out here, they have hella juices, the people are friendly & chill as fuck. They know what they are doing. this is the best customer service i have ever received. I am definitely coming back read more

This place is one of the nicest and friendliest shops ive been too! I came in to buy juice and saw that they have a wide variety to choose from brands like eliqcube and five pawns etc Brian the manager helped me out and rebuilt my atomizer free of charge Everyone at platinum vapes has great customer service i would recommend all new or pro vapers to go here! read more

Platinum Vapes is hands down one of the best if not THE best vape shop in the Bay Area. Always very helpful and informative and with the premium e-juice they offer, I never go anywhere else. I'm so glad they opened stores in Hayward and Fremont so I don't have to drive all the way to San Jose just for some juice. I've been to all three stores and I would give them all 5 stars. Thanks guys for helping me quit smoking. read more

I'm back again. That says it all. The place is one of my favorites. Always feel welcomed, always a good time and relaxing. Always take care of my needs. Bryan is a great businessman, builds second to none, just a good guy. Katrina delivers top notch customer experience every time. Keep up the great work guys. read more

Nice place to get your vap and they take care of you when you walk in,and they have so many selection and they got me a Pearl drink too. 5 STAR read more