Our trip to Maui at the end of March was outstanding. The Kaanapali Ali was the best choice for our…read morevisit. Our condo unit was perfect - spotlessly clean, beautifully decorated, and outfitted with upscale equipment and supplies. Each and every staff member (almost) we passed or sought for info was courteous, friendly, and helpful (the two concierges at the pool, not so much). We arrived the day the second Kona low passed, yet somehow, the property looked unscathed. Management was exceptionally communicative about minor issues as they arose - everything was handled quickly. We look forward to returning and plan to stay in the same unit - none could be better!

Let me set the stage. It's not a five star hotel resort. We rented it as an AirBnB managed by a…read morefront desk. No daily cleaning. Dump your own trash, etc. So for this type of rental, it's top notch. Here's why: The location is perfect. 5 min walk to Whaler's Village. Only 20 min walk all the way to Black Rock, the furthest beach away in the cove. Quick drive out to Highway 30. Easy, and I mean easy access to Lahaina (south) and Honolua or Kampala Bays (north). Choose if you want to shop grocery at Times or Safeway, same distance. Really perfect location. Our apartment was incredible. It didn't face the ocean but that's ok. They have some that do, or the pool. It was huge. Nicely decorated and clean. Lots of space. Two bedrooms and sofa bed. Foosball table. Beach stuff to borrow and even a wagon to haul stuff. Parking garage right there. Always found an open space. Bell hops were helpful and friendly. They got nice gym, clay tennis courts, swimming pool, hot tub, and BBQ grills. All well kept. I could go on but why? It was great condo to stay.

Here's the good part about this place: We loved the view and access to the beach. The people who…read morework here are very friendly and helpful. The unit was nice. We really liked it. Now the bad: There are a group of people (we found out later that they own units here) who are not nice. They hang out at the pool daily, sit on the steps and talk very loudly. Then they complain to the workers if you play music near them. Our music was not loud at all and even the worker told us so and he felt bad. The workers say they play music by the pool too and it's only this group of owners who complain a lot. Oh and they give you dirty looks too. I usually love hanging out with older people but some of these people/ owners are just crabby & unhappy people. Hope that helps. Good luck if you decide to stay.

We booked our stay at The Whaler through Costco. The units they offer are managed by Aston. We…read morebooked a Premium Ocean View Studio and receive unit 915 in Tower 1. The unit was pretty well appointed but the owners must be quite tall. The toilet is really high and my feet dangled several inches off the floor while using it. The jetted tub was hard to get into and the bed was rather high too. If you are petite like me and get this unit, you will have to contact Aston to get a change, the front desk can't help you. Maybe we should have done that, but we arrived after Aston was closed for they day and once unpacked we didn't want to move the next day. Our unit did not have many electrical outlets and no USB ports. Luckily we brought along an extension cord and USB power adapters. The unit was equipped with standard plates, glasses, utensils, blender, toaster, coffee maker, stove, microwave, refrigerator with ice dispenser, and dishwasher. Kleenex, paper towels, dish soap, dishwasher soap, one package of laundry soap and plenty of bathroom towels. The grounds are well maintained, gardeners were trimming and sweeping most of the day. The lobby has hot coffee urns in the morning and delicious pineapple iced tea in the afternoons. The location is fantastic, steps away from the beach, next door to Whalers Village for shopping, right along the beach walk. We didn't use the pool but sat by it once chairs became available in the late afternoon (there were lots of chairs but even more chair hogs.) My husband did use the hot tub and reported it was quite hot. The pool area has coffee in the mornings and iced tea in the afternoons. I used the fitness center a couple of times. There were dumbbells of many weights and other great strength training equipment. There were also treadmills, ellipticals, and exercise bicycles. Water and towels were provided. Overall, we feel we made a great choice in booking The Whaler.

Needed more pictures of Living area Description said three guests but does not show third party…read moresleeping arrangements

We have been coming here for over 18 years and love the Maui Eldorado property!!…read more Our most recent stay was in G206, a very beautiful & spacious condo. We absolutely loved it!! It was beautifully decorated. It had a spare room which was a nice surprise too!! There was a large wrap around lanai with plenty of space for entertaining! It had fabulous views of the golf course & the ocean! Majestic sunset views too! There were only 4 of us but it would have been perfect for a family of 6 too. We will definitely rebook this unit in the future! Many thanks always to MKVR for taking such good care of us every time! We will be back. ...e hoi mākou. Wendy & Jac San Diego, CA

We stayed at Marriott's Maui Ocean Club again a couple of weeks ago, this time in the Lahaina…read moreTower--one of the newer, more recently built/renovated towers. I was hoping to stay in the Napili Tower, mainly because I liked the pool area better--longer, more spread out, and largely oceanfront. That said, the Lahaina Tower ended up having its own perks. The biggest one is that it's right next to the self-parking structure that's used for the whole resort, which makes coming and going incredibly easy. If you're staying in the Napili tower, self-parking is all the way on the other side and I would recommend using valet instead to save you the walk. Our room was spacious and comfortable, technically "oceanfront," though it felt more like oceanview. Still, no complaints--the view was lovely, and the room itself had a convenient kitchenette with a fridge, sink, and all the basics (plates, utensils, etc.), which made snack time quick and easy. The Lahaina Tower also has its own smaller pool area, plus a few fun extras like ping pong and foosball. It's also right by Longhi's, if you're looking for an easy meal. If you want more action, the main pool area--with the large, winding pool and additional dining options--is just a short walk away. The weather during our stay wasn't the best--it was actually pretty chilly by Maui standards following the heels of two major storms--but we still had a great time. Between the comfortable room, convenient location, and easy access to everything on property, it made for a relaxed and low-effort getaway. While the resort may not be the newest, we really like the main pool area. I'll definitely opt for the Lahaina/Napili towers again next time. This is a great resort, especially for families looking for a laid-back Maui stay with nice views and plenty to do.

I get the hurricane and having to go the night without power as a precautionary measure against…read morefires. But, the hotels response was ridiculous! 3 strips of outlets run by an electric generator for a hotel with 3 towers of rooms is unsat. They ran out quickly before someone figured out they should switch to a gas generator. That morning, they told us to get coffee from Starbucks, but walking there in the dark we found Starbucks not even open. The maintenance guy called food and beverage to put out some complimentary coffee but that never arrived. So we spent the day in Kīhei while they figured stuff out here in Kaanapali. After the entire day, we made it back and only the smallest of the three pools was able to be turned on, with far too many people in it then the next message we get is that there's an issue with HVAC, so we spent the night sweating instead of sleeping since the ventilation was blowing warm air. And opening your room window just let in hotter more humid air. Needless to say the maintenance team didn't have the skills to get their ship righted and we paid for it in discomfort. The front desk staff likely took the brunt of the heat, but they didn't seem to field the complaints very well judging by the several exchanges I watched while waiting in line for 13 minutes with only 1 clerk for a line that started with 2 that grew to 9. No urgency or backup at the counter so the audience grew while we all witnessed complaining and a poor response by the staff. The views are amazing though!

We had an amazing time at this hotel even if it was for Less than 24 hours and close to 500 bucks…read moreit so was nice. Employees are great they're kind abs sweet. From everyone we had an interaction with they were all sweet. We stayed on the 5th floor in the 4 building. Tidy and clean room.upon entering. They have a washer and dryer in the room. They also have a hot top with 2 burners along with cooking things such as pots and pans. They provide you with laundry detergent and a dryer sheet! Anak they have coffee in the room. We had a corner room so we had a balcony. Very spacious. We had 4 of us which was perfect a king size bed and a sofa sleeper. Come here if you're ever in Kaanapali. It's a very nice hotel to stay.

As Chairman's Level owners, we expected a much higher standard from The Westin Ka'anapali Ocean…read moreResort Villas, but this stay was incredibly disappointing. When we arrived, our villa contained power tools, dirty dishes, and had clearly not been properly prepared for guests. What was even more frustrating was that it took three separate face-to-face visits with both the front desk and management before the room was finally cleaned. Communication throughout the process was poor, and we never felt that anyone took real ownership of the issue. The only compensation offered was a $50 resort credit, which did not reflect the inconvenience or the time we spent trying to resolve a problem that should never have existed. Beyond our room, both the villas and many of the common areas felt worn, dingy, and lacking the level of care we have come to expect from the Westin brand. The most disappointing aspect of our stay wasn't simply the condition of the property--it was the apparent lack of urgency and concern from management. We have always associated Westin with quality, service, and attention to detail. Unfortunately, this experience fell well below those expectations. We hope management takes these concerns seriously because loyal owners and guests deserve much better.

We had the best experience here!! All of the staff was so amazing, from the front desk who…read moreefficiently and warmly checked us in, all the staff that keep the ground and rooms so pristine and always have a smile and Aloha for you! The Bell Man Nathan was just a gem, he went above and beyond to welcome our family including our children. We attended a special talk he put on to learn about Hawaii. It was so informative and engaging for the kids and we didn't want it to end. It made the time we spent on the island even more special. He even gave my young son a little toy turtle stuffy as a souvenir. They had coloring pages about Maui and crayons in the lobby for the kids which was so convenient for when we were waiting to meet with family. The location is just divine with the koi pond and bridge, the beach is super clean, the pool staff is also so kind and informative ready to provide fresh towels whenever needed. It was a joy to see them each day. The beds are super comfortable with soft cozy blankets and nothing beats the soft sound of the waves as you go to sleep after a fun filled day. The location was so perfect, right on the beach in the middle of Blackrock on one side and Whaler's Village on the other. We found the ABC store to be a bit pricey so we went a couple blocks down in the car to Foodland Market and bought some poke and staples to keep in the room for when we were dining out and it was perfect! We also really appreciated the coffee they provided in the mornings in the lobby. It was so convenient to have there and then at 11:00am they switch it out to the most delicious pineapple ice tea you've ever had in your life! Such a refreshing treat that we enjoyed each day! We didn't have not one single complaint during our stay! It was like living in paradise! We booked through Costco and had no issues! Mahalo Nui Loa to all the staff here for making our trip so memorable!

This was our 2nd time staying at this hotel. The first time we were in Tower 2 facing the south…read moreside. It was a studio room, still has wonderful ocean view BUT you cannot hear the ocean because the fans from the restaurants down below (Whalers Village) are on & are LOUD. This time, I did my research & called in advance requesting to have a view facing the north (either side - tower 1 or 2). I was told they cannot guarantee a specific room. Which I understand, it was just a request to have a different view. They gave us room 1164 (Studio room in tower 2). The views from the balcony is beautiful. You CAN hear the ocean from your balcony. There is a small table to eat meals in your balcony & a lounger chair. We did not pick a Premium studio so that is why the furniture, kitchen and bathroom is dated. But we were only there to eat and sleep. The bed was too low but was comfy and soft. There is a small sized tv facing the bed. Hawaiian tropical decor all around. The bathroom was ok. The kitchen is fully stocked. Dishwasher and stove works. There is a shared washing machine & dryer in each floor by the elevators. They provide just enough dishwasher pods, soap, and laundry detergent. Again this hotel is a nice gem. Steps away from the Whalers Village: Restaurants & ABC store is walking distance. Hotel grounds are immaculate. Every morning, you can see the workers cleaning or pruning the trees/flowers. You get what you pay for, if you want updated/newer furniture, pick the Premium.

We went to celebrate our 31st anniversary and wife's retirement. Had excellent rooms and view on…read morethe eighth floor. We viewed several weddings, luaus and could see rays and dolphins from our balcony. Did not receive my upgrades or acknowledgment about our events aside from a happy anniversary comment at check in. Breakfast buffet was included daily; while not the largest variety, everything was fresh and the "omelettiers" were excellent and fun. Great water pressure in the showers and the pool areas were well maintained and the entire staff was very friendly. Self parking, resort fees, gym, pools, buffet breakfast, WiFi and 24 hour security and luau were included. Though one of the older resorts, the entire facility was well mentioned, clean and had several food and beverage options. Would seriously consider returning, western coast location was one hour way from airport and several of the sights and beaches we visited.

We did not stay here but were staying nearby and heard about their free live music during the…read moreweeknight under the big tree. You don't need to be a guest to go. It was open seating, first come first serve. their website said there'd be drinks and snacks for purchase. We only saw a mobile bar for drinks and no food so that was a bit disappointing b/c we were hoping to purchase some snacks. Bring your own and enjoy the live music!

Stayed at Westin for five honeymoon nights best stay ever!!!…read more All staff was helpful,attentive and aloha kind felt welcomed and relaxed the entire time. Whalers Village is right next door to resort they have everything you need. Lots of restaurants to pick from. Located next to black rock snorkeling site. Stayed in the oceanfront tower amazing views of lush tropical forest property and beach views.

Absolutely AMAZING!…read more After reading several great reviews of the property, I booked a premium resort view room- kukahi tower. Unfortunately upon checkin, my requested two queen bed accommodations were unable to be provided. At the recommendation of the front desk clerk Caroline and the MOD (Manager on Duty) Keith We decided to opt for the king bed and roll in "Heavenly" twin. Keith was very apologetic for the lack of requested accomodations but provided us with an upgraded ocean view room and The LĀNAI . This resort is 5 stars in all respects. The staff experience was exceptional. The food & beverage experience was outstanding. The resort is spotless clean and meticulously maintained. The pools and surrounding decks were large enough that we never felt crowded or had an issue finding chairs. The resort has a huge game area "Valley Alley" with a full bar and kitchen. Well appointed with the latest games including VR, air hickey and even bowling. The resort is conveniently located right next to Whalers Village. A short 3 minute walk. Our room was well appointed with all the ammenities that you would expect from the Westin brand. From thick bath towels and The Heavenly bedding to ice cold A/C. This resort has it all. Our experience was made even better by the exceptional and most sincere service provided by Miss. Giadee Kaiwi Hōkūpa'a Experience Coordinator. She made our visit that much better with her warm smile and pleasant attitude. A true ambassador to the Westin name.

Beautiful updated condo (J122) with all the amenities you need! Nice quiet location outside the…read morelanai. Enjoyed feeding the birds every morning. Short walk to the beach and also to other nearby resorts. Note that you can't actually see the ocean due to the bushes unless you stand real tall to see over the bushes. Would definitely choose this location again. Everything in this condo was brand new. Snorkeling on the other side of Black Rock was amazing and just a short walk next door at the Sheraton.

This website is inaccurate. The Maui Eldorado is currently open! 3/5. Who can correct this site?read more