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Orlando, FL

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Platinum Homecare

5.0 (1 review)
Closed • 8:30 am - 5:00 pm

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13 years ago

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Pinnacle Home Healthcare

Pinnacle Home Healthcare

1.4(9 reviews)
2.1 mi•International Drive / I-Drive

Iwould definitely NOT recommend this company. Zero communication, disregard for patients needs…read more I had surgery on the 27th and Pinnacle was to provide home therapy 3x a week. Someone came on the 28th for several hours but basically fought with her computer that whole time. She spent about 10 minutes working with me and left. I heard nothing again until the 31st when a PT assistant came. It is now the 4th and I have heard nothing from Pinnacle! I have now called 3 times. The first time I left my number, I'm still waiting for a call back. The second time I spoke with someone who told me I had not been scheduled for therapy all week but someone would call me to take care of that. Still no return call. I just called again to have them discharge me. I was told they would do that tomorrow. It's now over a week since my surgery and I've only had 1 real therapy session. I can't start therapy anywhere else until I am discharged.

Over a four-week period as a VA-contracted home health patient, I experienced some of the most…read moreincompetent nursing care I have ever encountered. Out of four nurses sent to my home, only one -- Danielle -- was excellent and professional. Nurse Yoshi dumped the contents of my VA pill box onto a table because I had missed two compartments, leaving me -- a patient with documented cognitive issues -- to individually identify and re-sort loose unlabeled pills. That is a patient safety incident, not a nursing visit. Nurse Krystal was openly arrogant and said to me condescendingly, "What, you can't fill up your own pill box?!?" I am a 100% Service-Connected Disabled Veteran. That is how she spoke to me. On my final visit today, Nurse Philippia showed me her tablet which had the completely wrong doctor listed as my physician of record -- someone with no connection to my care. She also had to come back five minutes after leaving because she forgot a required signature. I have filed formal complaints with the VA Office of Inspector General and VA Administration. Veterans deserve far better than this. -- Carl, Veteran patient

Right at Home

Right at Home

3.4(5 reviews)
5.4 mi•College Park, Horizons West / West Orlando

Syllisha is an outstanding caregiver who provides exceptional care and goes above and beyond to…read moremake sure her patient feels safe, comfortable, loved, and well taken care of. Her patience, kindness, and compassion truly set her apart. She pays attention to every detail, takes her responsibilities seriously, and treats her patient with the utmost dignity and respect. You can tell that caregiving is more than just a job to her; she genuinely puts her heart into what she does. She is dependable, attentive, professional, and always willing to give her very best. The level of care she provides brings comfort and peace of mind to the family, knowing their loved one is in good hands. Caregivers like her are truly rare, and her dedication, loving spirit, and commitment to making a difference deserve to be recognized. She is truly a blessing to the family she serves, and any company would be proud to have such an amazing caregiver on their team

Syllisha is an outstanding caregiver who did an amazing job taking care of my wife. From the…read moremoment she arrived, she showed kindness, patience, compassion, and genuine concern for her well-being. She was always on time, dependable, and attentive to every need. As a husband, it meant so much to know my wife was being cared for by someone so respectful, caring, and professional. She made sure my wife was comfortable and treated with dignity at all times. Her dedication and the quality of care she provided truly exceeded my expectations. I couldn't have asked for a better caregiver, and I would gladly recommend her to anyone looking for someone who takes pride in their work and treats their loved one like family. She is truly an exceptional caregiver, and I am very thankful for the wonderful job she did caring for my wife.

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Platinum Homecare - personalcare - Updated October 2026

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