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    Platinum Homecare

    5.0 (1 review)
    Closed 8:30 am - 5:00 pm

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    13 years ago

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    Pinnacle Home Healthcare

    Pinnacle Home Healthcare

    1.4(9 reviews)
    2.1 miInternational Drive / I-Drive

    Pinnacle is an amazing team. My parents live in Solivita and they service that area. Do not let…read moreyour social worker/case worker tell you there is no one in that area to help. Pam, Maria, Michelle, Carlene, Nola, Leann and anyone else on their team are amazing. They are taking great care of my dad. Excellent personalized attention. Go to bat for him when he needs more help. They are truly saving his life and getting him back to independent living after he almost lost his leg. Made great health recommendations to speed recovery. They are a special group of angels here on earth :)

    Over a four-week period as a VA-contracted home health patient, I experienced some of the most…read moreincompetent nursing care I have ever encountered. Out of four nurses sent to my home, only one -- Danielle -- was excellent and professional. Nurse Yoshi dumped the contents of my VA pill box onto a table because I had missed two compartments, leaving me -- a patient with documented cognitive issues -- to individually identify and re-sort loose unlabeled pills. That is a patient safety incident, not a nursing visit. Nurse Krystal was openly arrogant and said to me condescendingly, "What, you can't fill up your own pill box?!?" I am a 100% Service-Connected Disabled Veteran. That is how she spoke to me. On my final visit today, Nurse Philippia showed me her tablet which had the completely wrong doctor listed as my physician of record -- someone with no connection to my care. She also had to come back five minutes after leaving because she forgot a required signature. I have filed formal complaints with the VA Office of Inspector General and VA Administration. Veterans deserve far better than this. -- Carl, Veteran patient

    Platinum Homecare - personalcare - Updated May 2026

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